As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose ...
Everise
11 Everise Jobs Hiring Near You
As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose ...
As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose ...
As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose ...
Senior Vice President - Sales
Florida, NY · Remote
$275K - $350K/yr
As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose ...
Senior Vice President - Sales
Florida, NY · Remote
$275K - $350K/yr
As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose ...
Senior Vice President, Head of Brand
Florida, NY · Remote
$250K - $325K/yr
As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose ...
Senior Vice President, Head of Brand
Florida, NY · Remote
$250K - $325K/yr
As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose ...
$250K - $325K/yr
As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose ...
$250K - $325K/yr
As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose ...
Events Director
New York, NY · On-site +1
$140K - $170K/yr
As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose ...
Events Director
New York, NY · On-site +1
$140K - $170K/yr
As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose ...
As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose ...
As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose ...
Licensed Property and Casualty - Work from Home
$15.75 - $21.25/hr
As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose ...
Licensed Property and Casualty - Work from Home
$15.75 - $21.25/hr
As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose ...
As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose ...
As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose ...
Head of Human Resources
Florida, NY · On-site
As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose ...
Head of Human Resources
Florida, NY · On-site
As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose ...
A global customer experience firm is seeking a Senior Director, Legal, responsible for managing legal risk and providing strategic support across U.S. and global operations. This role requires ...
A global customer experience firm is seeking a Senior Director, Legal, responsible for managing legal risk and providing strategic support across U.S. and global operations. This role requires ...
Everise Jobs Information
Do workers at Everise get paid breaks?
Yes. Most people get paid breaks.
84% of people say they get paid breaks.
Based on data from 50 people who took the Breakroom Quiz between May 2025 and May 2026.
84% of people say they get paid breaks.
Based on data from 50 people who took the Breakroom Quiz between May 2025 and May 2026.
Does Everise pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
90% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 52 people who took the Breakroom Quiz between May 2025 and May 2026.
90% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 52 people who took the Breakroom Quiz between May 2025 and May 2026.
At Everise, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
74% of people say they have to use vacation days when they’re out sick.
Based on data from 43 people who took the Breakroom Quiz between May 2025 and April 2026.
74% of people say they have to use vacation days when they’re out sick.
Based on data from 43 people who took the Breakroom Quiz between May 2025 and April 2026.
Is the health insurance from Everise affordable enough for their workers?
Only some people say the health insurance costs are okay.
43% of people say the health insurance costs are okay
Based on data from 30 people who took the Breakroom Quiz between April 2025 and April 2026.
43% of people say the health insurance costs are okay
Based on data from 30 people who took the Breakroom Quiz between April 2025 and April 2026.
Do people get paid time off at Everise?
Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 50 people who took the Breakroom Quiz between May 2025 and May 2026.
92% of people say they get paid time off.
Based on data from 50 people who took the Breakroom Quiz between May 2025 and May 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and February 2026.
- 56% of people with changing schedules find out their shifts one week or less ahead of time.
- 35% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 9% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and February 2026.
Do workers at Everise worry about hours?
Some people worry about getting enough hours.
35% of people report they worry about getting enough hours.
Based on data from 40 people who took the Breakroom Quiz between February 2025 and February 2026.
35% of people report they worry about getting enough hours.
Based on data from 40 people who took the Breakroom Quiz between February 2025 and February 2026.
Do Everise workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
59% report that they don’t have enough control over which shifts they work.
Based on data from 37 people who took the Breakroom Quiz between February 2025 and February 2026.
59% report that they don’t have enough control over which shifts they work.
Based on data from 37 people who took the Breakroom Quiz between February 2025 and February 2026.
How easy is it for Everise workers to change shifts?
Most people find it hard to change shifts.
86% of people report that it’s hard to change shifts if they need to.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and February 2026.
86% of people report that it’s hard to change shifts if they need to.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and February 2026.
How easy is it to get time off at Everise?
Most people find it hard to get time off.
68% of people report it’s hard to get time off.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.
68% of people report it’s hard to get time off.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.
Do Everise managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
78% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 40 people who took the Breakroom Quiz between February 2025 and February 2026.
78% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 40 people who took the Breakroom Quiz between February 2025 and February 2026.
Do jobs at Everise spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
24% of people report that their job takes up time that they don’t get paid for.
Based on data from 38 people who took the Breakroom Quiz between February 2025 and February 2026.
24% of people report that their job takes up time that they don’t get paid for.
Based on data from 38 people who took the Breakroom Quiz between February 2025 and February 2026.
How easy is it to take sick days at Everise?
Some people find it hard to take sick days.
49% of people report that it’s hard to take time off if they are sick.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and May 2026.
49% of people report that it’s hard to take time off if they are sick.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and May 2026.
Is a Everise job good for students?
Only some students say this is a good place to work if you’re studying.
60% of students report this isn’t a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and October 2025.
60% of students report this isn’t a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and October 2025.
Is working at Everise good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
48% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and May 2026.
48% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at Everise feel treated with respect by their managers?
Most people feel treated with respect by their managers.
92% of people say they’re treated with respect by their managers.
Based on data from 48 people who took the Breakroom Quiz between May 2025 and May 2026.
92% of people say they’re treated with respect by their managers.
Based on data from 48 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people at Everise get to take their breaks without interruption?
Most people get breaks without interruption.
78% of people report that they get to take their breaks without interruption.
Based on data from 54 people who took the Breakroom Quiz between May 2025 and May 2026.
78% of people report that they get to take their breaks without interruption.
Based on data from 54 people who took the Breakroom Quiz between May 2025 and May 2026.
Is it stressful to work at Everise?
Most people feel stressed out here.
78% of people say they often feel stressed out at work.
Based on data from 54 people who took the Breakroom Quiz between May 2025 and May 2026.
78% of people say they often feel stressed out at work.
Based on data from 54 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people at Everise enjoy their jobs?
Only some people enjoy their job.
45% of people report they don’t enjoy their job.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and May 2026.
45% of people report they don’t enjoy their job.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people at Everise recommend working with their team?
Only some people recommend working with their team.
64% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 55 people who took the Breakroom Quiz between May 2025 and May 2026.
64% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 55 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people get enough training when they start at Everise?
Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 50 people who took the Breakroom Quiz between May 2025 and May 2026.
40% of people report they didn’t get enough training when they started working here.
Based on data from 50 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people get support to advance at Everise?
Most people aren’t given support to advance their career here.
In the last year, 78% of people report not being given support to advance their career here.
Based on data from 49 people who took the Breakroom Quiz between May 2025 and May 2026.
In the last year, 78% of people report not being given support to advance their career here.
Based on data from 49 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people think Everise’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
92% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 49 people who took the Breakroom Quiz between May 2025 and May 2026.
92% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 49 people who took the Breakroom Quiz between May 2025 and May 2026.
Do workers feel well informed about how Everise is doing?
Most people don’t feel well informed about how the company is doing.
71% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 45 people who took the Breakroom Quiz between May 2025 and May 2026.
71% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 45 people who took the Breakroom Quiz between May 2025 and May 2026.
What are the most popular titles at Everise?
What are the most popular cities for Everise jobs?
What are the most popular states for Everise jobs?
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 2 days ago
Everise rating
4.6
Based on 90 frontline employees who took The Breakroom Quiz
64th of 72 rated call and contact centers
Job description
Company Overview
Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you'll love today!
Position Summary
The Senior Vice President, Client Services - Healthcare Strategic Accounts owns the senior executive relationship, revenue retention, and growth strategy for Everise's largest healthcare payer and health services clients. This role serves as the senior client-facing executive accountable for account health, renewal outcomes, and expansion of Everise's footprint within each account, while ensuring delivery excellence in a highly regulated, compliance-intensive industry. The SVP reports directly to the Chief Client Officer and acts as a strategic partner across Operations, Sales, and executive leadership to advance Everise's positioning in the healthcare BPO market.
Job Responsibilities:
Owns relationships with senior executives and key decision-makers across assigned healthcare strategic accounts, serving as the primary escalation point and strategic counterpart to client leadership.
Develops and executes account growth strategy for each named account, including organic expansion, cross-sell of new service lines, and identification of new logo opportunities within the broader payer ecosystem.
Leads renewal and contract renegotiation strategy in partnership with Legal and Finance, including SOW structuring, pricing strategy, and risk mitigation to protect and grow revenue.
Builds and maintains account plans with clear action steps, owning outcomes related to client satisfaction, retention, NRR, and service expansion.
Partners with Operations leadership to ensure delivery performance meets contractual and regulatory commitments (HIPAA, CMS, AEP-cycle readiness) and drives joint optimization plans where performance gaps exist.
Conducts ongoing client profitability analysis and recommends commercial actions - including SOW and pricing adjustments - to protect margin while strengthening the relationship.
Leads executive business reviews (QBRs/EBRs) and ongoing governance cadences with client stakeholders, ensuring alignment on business objectives and program performance.
Represents Everise's competitive positioning in the healthcare BPO market, supporting RFP responses and new opportunity pursuits for existing and prospective payer clients.
Builds internal alignment through regular communication forums with regional directors, account managers, and cross-functional stakeholders supporting the healthcare portfolio.
Mentors and develops account leadership talent within the healthcare vertical, building organizational depth and succession readiness.
What Success Looks Like
Strong, durable executive relationships across all assigned accounts, with Everise positioned as a trusted strategic partner rather than a transactional vendor.
Consistent net revenue retention and measurable expansion of services within the healthcare portfolio.
Renewals negotiated proactively and on favorable terms, with minimal at-risk revenue heading into contract cycles.
High client satisfaction and confidence in delivery, reflected in QBR feedback and ongoing account health indicators.
A credible, well-positioned pipeline of new logo and expansion opportunities within the healthcare payer space.
Attributes & Attitude
Energetic, enthusiastic, and achievement-oriented, with a bias toward action
Executive presence and excellent interpersonal and communication skills, with credibility in front of senior executive and decision-maker stakeholders
High integrity and sound judgment, particularly when navigating compliance-sensitive client environments
Business-centric mindset with strong commercial and financial acumen
Ability to operate effectively under high pressure and ambiguity, balancing client advocacy with Everise's commercial interest
Qualifications:
Bachelor's degree required; Master's degree or equivalent executive education preferred (Business, Management, or related field)
12-15+ years of progressive client relationship, account management, or general management experience, with significant time in BPO, healthcare payer services, or related outsourced services environments
Demonstrated experience managing large, complex, multi-million-dollar client relationships at an executive level
Working knowledge of healthcare payer operations, regulatory requirements (HIPAA, CMS), and AEP/seasonal business cycles strongly preferred
Track record of leading contract renegotiations, RFP responses, and commercial structuring (SOW/pricing) for enterprise accounts
Compensation & Benefits
The anticipated base salary range for this remote position is between $250,000- $300,000. In addition, Everise provides benefits including medical coverage, dental, vision, disability, 401k, and paid time off. Depending on the specific role, compensation may also include discretionary bonus and other benefit programs. The actual compensation package may vary based on factors such as skill set, experience level, and candidate's location.
If you've got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.