Everise

60 Everise Technical Support Specialist Jobs Hiring Near You

Sandvik Mining & Rock Solutions in Alachua, FL, is looking for a Technical Support Specialist - Rotary Drills. Sandvik Mining and Rock Solutions in Alachua, Florida, is looking for a customer-focused ...

Technical Support Specialist

San Francisco, CA · On-site +1

$50.93K - $75K/yr

Technical Support Specialist Department: 509 Support Operations Employment Type: Full Time Location: San Francisco, California Reporting To: Graham Edmunds Compensation: $50,927 - $75,000 / month ...

Technical Support Specialist Trustmi is a fast-growing fintech and cybersecurity company helping organizations prevent fraud and errors in B2B payments. Our platform protects supplier payment ...

Technical Support Specialist II Allen, Texas (Onsite) Pay Rate: Up to $25 to $27/hr (Based on experience & certifications) Become a part of a top organization in the public safety and security ...

Sandvik Mining & Rock Solutions in Alachua, FL, is looking for a Technical Support Specialist - Rotary Drills. Sandvik Mining and Rock Solutions in Alachua, Florida, is looking for a customer-focused ...

Technical Support Specialist Oakland, CA Join the team that's building the future of work, today. At Bee Genius, we thrive on innovation and pushing the boundaries -- and we are pushing the ...

The primary objectives of the Technical Support Specialist are to develop and maintain a thorough and complete knowledge of all HydroPoint products (including, but not limited to WeatherTRAK ...

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Everise Jobs Information

What are the key skills and qualifications needed to thrive as a Technical Support Specialist, and why are they important?

To thrive as a Technical Support Specialist, you need a solid understanding of computer systems, troubleshooting, networking, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is commonly required. Excellent communication, patience, and problem-solving abilities help you deliver outstanding customer service and resolve issues efficiently. These skills ensure timely and effective technical support, leading to high customer satisfaction and smooth business operations.

What are some common challenges Technical Support Specialists face when troubleshooting remotely, and how can they overcome them?

Technical Support Specialists often encounter challenges when troubleshooting issues remotely, such as limited access to the user's device, communication barriers, and the need to guide users with varying technical skills. To overcome these obstacles, specialists use remote access tools, clear and patient communication, and step-by-step instructions. Building rapport and asking precise questions also help in accurately diagnosing and resolving problems, ensuring a positive support experience for users.

What is a Technical Support Specialist?

A Technical Support Specialist is a professional who helps users troubleshoot and resolve issues with computer systems, software, hardware, and other technology products. They provide assistance via phone, email, chat, or in person, guiding customers through problem-solving steps. Technical Support Specialists may also install, configure, and maintain technology systems, ensuring everything runs smoothly. Their goal is to ensure users can effectively use technology and resolve any technical challenges quickly. This role requires strong problem-solving skills, technical knowledge, and good communication abilities.

What is the difference between Technical Support Specialist vs Help Desk Technician?

AspectTechnical Support SpecialistHelp Desk Technician
CertificationsCompTIA A+, Network+; relevant certificationsCompTIA A+, ITIL Foundation
Work EnvironmentTechnical support teams, client sites, remoteHelp desk, call centers, remote
Employer & IndustryIT companies, tech support firms, corporate ITIT service providers, internal corporate support
Common Search & ComparisonTechnical Support Specialist vs Help Desk Technician

Both roles involve troubleshooting and resolving technical issues, but Technical Support Specialists often handle more complex problems and may require advanced certifications. Help Desk Technicians typically focus on basic user support and issue resolution. The roles are complementary within IT support teams, with the Technical Support Specialist often taking on more technical responsibilities.

Do workers at Everise get paid breaks?

Yes. Most people get paid breaks.
84% of people say they get paid breaks.
Based on data from 50 people who took the Breakroom Quiz between May 2025 and May 2026.

Does Everise pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
90% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 52 people who took the Breakroom Quiz between May 2025 and May 2026.

At Everise, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
74% of people say they have to use vacation days when they’re out sick.
Based on data from 43 people who took the Breakroom Quiz between May 2025 and April 2026.

Is the health insurance from Everise affordable enough for their workers?

Only some people say the health insurance costs are okay.
42% of people say the health insurance costs are okay
Based on data from 33 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at Everise?

Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 50 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 58% of people with changing schedules find out their shifts one week or less ahead of time.
  • 36% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 6% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 33 people who took the Breakroom Quiz between November 2024 and February 2026.

Do workers at Everise worry about hours?

Some people worry about getting enough hours.
36% of people report they worry about getting enough hours.
Based on data from 39 people who took the Breakroom Quiz between February 2025 and February 2026.

Do Everise workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
61% report that they don’t have enough control over which shifts they work.
Based on data from 36 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it for Everise workers to change shifts?

Most people find it hard to change shifts.
86% of people report that it’s hard to change shifts if they need to.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to get time off at Everise?

Most people find it hard to get time off.
68% of people report it’s hard to get time off.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Everise managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
77% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 39 people who took the Breakroom Quiz between February 2025 and February 2026.

Do workers at Everise do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
76% of people report that they don’t do extra unpaid work.
Based on data from 37 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it to take sick days at Everise?

Some people find it hard to take sick days.
49% of people report that it’s hard to take time off if they are sick.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and May 2026.

Is working at Everise good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
48% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Everise feel treated with respect by their managers?

Most people feel treated with respect by their managers.
92% of people say they’re treated with respect by their managers.
Based on data from 48 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Everise get to take their breaks without interruption?

Most people get breaks without interruption.
78% of people report that they get to take their breaks without interruption.
Based on data from 54 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at Everise?

Most people feel stressed out here.
78% of people say they often feel stressed out at work.
Based on data from 54 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Everise enjoy their jobs?

Only some people enjoy their job.
45% of people report they don’t enjoy their job.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Everise recommend working with their team?

Only some people recommend working with their team.
64% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 55 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at Everise?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 50 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at Everise?

Most people aren’t given support to advance their career here.
In the last year, 78% of people report not being given support to advance their career here.
Based on data from 49 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think Everise’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
92% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 49 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how Everise is doing?

Most people don’t feel well informed about how the company is doing.
71% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 45 people who took the Breakroom Quiz between May 2025 and May 2026.
What other companies are hiring for Technical Support Specialist jobs?
Infographic showing various Technical Support Specialist job openings at Everise in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Technical Support Specialist

Hughes Recruiting & Consulting

Harmon, IL

$16/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 7 days ago


Job description

Technical Support Specialist: Harmon, Illinois
Our customer in Harmon, Illinois, is seeking motivated individuals to join their team. We’re recruiting Technical Support Specialists to work fulltime on 1st shift. As a Technical Support Specialist, you will be responsible for assisting customers with product troubleshooting, interpreting electrical schematics, and providing technical support while maintaining accurate records.
Responsibilities of the Technical Support Specialist:
  • Answer incoming calls and assist customers with troubleshooting products.
  • Read and interpret electrical schematics and technical diagrams.
  • Use diagnostic tools such as multimeters to identify issues.
  • Enter order data and service information into the computer system.
  • Provide clear communication and support to customers.
  • Assist with additional technical support tasks as needed.
Technical Support Specialist Requirements and Qualifications:
  • Good communication and computer skills.
  • Electrical diagnostic experience and understanding of circuit boards required.
  • Mechanical aptitude and interest in troubleshooting equipment.
  • Ability to read and use multimeter.
  • Strong attention to detail and problemsolving skills.
Pay for Technical Support Specialist: $16/hour based on experience.
Technical Support Specialist Benefits:
  • Health and dental insurance after 30 days (no cost to employee).
  • Paid time off after one year (1 week vacation and 3 sick days).
  • 401(k) after one year (100% match up to 3% and 50% match for the next 3%).
  • Opportunity for pay increase based on performance and work ethic.
Type: 1st Shift, Fulltime.
Schedule: Monday – Friday from 8:00am – 5:00pm.
Apply now!
Are you ready to move from the worries of today to your dreams of tomorrow? If so, give Hughes a call. We are the toprated staffing, recruiting, and HR experts in the region. We are headquartered in Freeport, IL and have locations across Illinois, Wisconsin, and Minnesota. Where we have offices, we have connections to the best local jobs! Walk in our doors and you’ll find friendly professional staff who dig deep, get results, and most importantly have fun! The reviews speak for themselves—at Hughes, we quickly hook you up with companies that offer competitive pay rates, great culture & benefits, and a chance to elevate your life. We offer health insurance and 401(k) too to all our employees. To get the ball rolling, visit us online at www.hughesrecruiting.com and complete our application. We’ll be in touch soon!