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60 Tango Technical Support Specialist Jobs Hiring Near You

Sandvik

Technical Support Specialist

Alachua, FL · On-site

Sandvik Mining & Rock Solutions in Alachua, FL, is looking for a Technical Support Specialist - Rotary Drills. Sandvik Mining and Rock Solutions in Alachua, Florida, is looking for a customer-focused ...

EIS

Technical Support Specialist

San Francisco, CA · On-site +1

$50.93K - $75K/yr

Technical Support Specialist Department: 509 Support Operations Employment Type: Full Time Location: San Francisco, California Reporting To: Graham Edmunds Compensation: $50,927 - $75,000 / month ...

Trustmi

Technical Support Specialist

Manhattan, NY · On-site

Technical Support Specialist Trustmi is a fast-growing fintech and cybersecurity company helping organizations prevent fraud and errors in B2B payments. Our platform protects supplier payment ...

Weekday

Technical Support Specialist

Parker, TX · On-site

$25 - $27/hr

Technical Support Specialist II Allen, Texas (Onsite) Pay Rate: Up to $25 to $27/hr (Based on experience & certifications) Become a part of a top organization in the public safety and security ...

Bee Genius

Technical Support Specialist

Oakland, CA · On-site

$50K - $80K/yr

Technical Support Specialist Oakland, CA Join the team that's building the future of work, today. At Bee Genius, we thrive on innovation and pushing the boundaries -- and we are pushing the ...

Hydropoint

Technical Support Specialist

Boise, ID · On-site

$20 - $22/hr

The primary objectives of the Technical Support Specialist are to develop and maintain a thorough and complete knowledge of all HydroPoint products (including, but not limited to WeatherTRAK ...

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What are the key skills and qualifications needed to thrive as a Technical Support Specialist, and why are they important?

To thrive as a Technical Support Specialist, you need a solid understanding of computer systems, troubleshooting, networking, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is commonly required. Excellent communication, patience, and problem-solving abilities help you deliver outstanding customer service and resolve issues efficiently. These skills ensure timely and effective technical support, leading to high customer satisfaction and smooth business operations.

What are some common challenges Technical Support Specialists face when troubleshooting remotely, and how can they overcome them?

Technical Support Specialists often encounter challenges when troubleshooting issues remotely, such as limited access to the user's device, communication barriers, and the need to guide users with varying technical skills. To overcome these obstacles, specialists use remote access tools, clear and patient communication, and step-by-step instructions. Building rapport and asking precise questions also help in accurately diagnosing and resolving problems, ensuring a positive support experience for users.

What is a Technical Support Specialist?

A Technical Support Specialist is a professional who helps users troubleshoot and resolve issues with computer systems, software, hardware, and other technology products. They provide assistance via phone, email, chat, or in person, guiding customers through problem-solving steps. Technical Support Specialists may also install, configure, and maintain technology systems, ensuring everything runs smoothly. Their goal is to ensure users can effectively use technology and resolve any technical challenges quickly. This role requires strong problem-solving skills, technical knowledge, and good communication abilities.

What is the difference between Technical Support Specialist vs Help Desk Technician?

AspectTechnical Support SpecialistHelp Desk Technician
CertificationsCompTIA A+, Network+; relevant certificationsCompTIA A+, ITIL Foundation
Work EnvironmentTechnical support teams, client sites, remoteHelp desk, call centers, remote
Employer & IndustryIT companies, tech support firms, corporate ITIT service providers, internal corporate support
Common Search & ComparisonTechnical Support Specialist vs Help Desk Technician

Both roles involve troubleshooting and resolving technical issues, but Technical Support Specialists often handle more complex problems and may require advanced certifications. Help Desk Technicians typically focus on basic user support and issue resolution. The roles are complementary within IT support teams, with the Technical Support Specialist often taking on more technical responsibilities.

What other companies are hiring for Technical Support Specialist jobs?

Technical Support Specialist

Hughes Recruiting & Consulting

Harmon, IL

$16/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 7 days ago

Job description

Technical Support Specialist: Harmon, Illinois
Our customer in Harmon, Illinois, is seeking motivated individuals to join their team. We’re recruiting Technical Support Specialists to work fulltime on 1st shift. As a Technical Support Specialist, you will be responsible for assisting customers with product troubleshooting, interpreting electrical schematics, and providing technical support while maintaining accurate records.
Responsibilities of the Technical Support Specialist:
  • Answer incoming calls and assist customers with troubleshooting products.
  • Read and interpret electrical schematics and technical diagrams.
  • Use diagnostic tools such as multimeters to identify issues.
  • Enter order data and service information into the computer system.
  • Provide clear communication and support to customers.
  • Assist with additional technical support tasks as needed.
Technical Support Specialist Requirements and Qualifications:
  • Good communication and computer skills.
  • Electrical diagnostic experience and understanding of circuit boards required.
  • Mechanical aptitude and interest in troubleshooting equipment.
  • Ability to read and use multimeter.
  • Strong attention to detail and problemsolving skills.
Pay for Technical Support Specialist: $16/hour based on experience.
Technical Support Specialist Benefits:
  • Health and dental insurance after 30 days (no cost to employee).
  • Paid time off after one year (1 week vacation and 3 sick days).
  • 401(k) after one year (100% match up to 3% and 50% match for the next 3%).
  • Opportunity for pay increase based on performance and work ethic.
Type: 1st Shift, Fulltime.
Schedule: Monday – Friday from 8:00am – 5:00pm.
Apply now!
Are you ready to move from the worries of today to your dreams of tomorrow? If so, give Hughes a call. We are the toprated staffing, recruiting, and HR experts in the region. We are headquartered in Freeport, IL and have locations across Illinois, Wisconsin, and Minnesota. Where we have offices, we have connections to the best local jobs! Walk in our doors and you’ll find friendly professional staff who dig deep, get results, and most importantly have fun! The reviews speak for themselves—at Hughes, we quickly hook you up with companies that offer competitive pay rates, great culture & benefits, and a chance to elevate your life. We offer health insurance and 401(k) too to all our employees. To get the ball rolling, visit us online at www.hughesrecruiting.com and complete our application. We’ll be in touch soon!