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Patient Financial Rep Jobs (NOW HIRING)

Gphealth

Patient Financial Rep I

North Platte, NE

$16.75 - $18.25/hr

Patient Financial Services The Patient Representative is responsible for timely monitoring of the patient account from billing through final resolution. Through the process, the Patient ...

Gphealth

Patient Financial Rep I

North Platte, NE · On-site

$16.75 - $18.25/hr

Patient Financial Services The Patient Representative is responsible for timely monitoring of the patient account from billing through final resolution. Through the process, the Patient ...

Gphealth

Patient Financial Rep I

North Platte, NE

$16.75 - $18.25/hr

Patient Financial Services The Patient Representative is responsible for timely monitoring of the patient account from billing through final resolution. Through the process, the Patient ...

Gphealth

Patient Financial Rep I

North Platte, NE

$16.75 - $18.25/hr

Patient Financial Services The Patient Representative is responsible for timely monitoring of the patient account from billing through final resolution. Through the process, the Patient ...

Gphealth

Patient Financial Rep I

North Platte, NE

$16.75 - $18.25/hr

Patient Financial Services The Patient Representative is responsible for timely monitoring of the patient account from billing through final resolution. Through the process, the Patient ...

WakeMed

Patient Finance Representative - Oncology

Raleigh, NC · On-site

$16.75 - $18.25/hr

The Patient Financial Representative is a metrics-driven, task-based, self-regulated career focused on assisting patients and families by collecting payments, helping them understand the cost of care ...

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Patient Financial Rep information

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How much do patient financial rep jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for patient financial rep in the United States is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $21.15 per hour, depending on experience, location, and employer.

What is a patient financial rep?

Patient Financial Representatives are healthcare professionals who assist patients in understanding and managing their medical bills, insurance claims, and payment options. They act as a liaison between patients, insurance companies, and healthcare providers to resolve billing issues and ensure that payments are processed accurately. Their responsibilities may include explaining charges, setting up payment plans, verifying insurance coverage, and answering questions about financial policies. Their goal is to help patients navigate the financial aspects of receiving medical care and to ensure timely payment for healthcare services.

What are some common challenges faced by patient financial reps and how can they be managed?

Patient Financial Representatives often encounter challenges such as handling sensitive financial discussions with patients, navigating complex insurance policies, and staying updated with healthcare billing regulations. Successfully managing these challenges requires strong communication skills, empathy, and attention to detail. Many organizations provide ongoing training and support, and teamwork is essential—Patient Financial Representatives frequently collaborate with billing departments, clinicians, and insurance companies to resolve patient concerns efficiently.

What are the key skills and qualifications needed to thrive as a patient financial rep, and why are they important?

To thrive as a Patient Financial Representative, you need a solid understanding of medical billing, insurance verification, and patient account management, often supported by a high school diploma or associate degree. Familiarity with healthcare billing software, electronic health records (EHR) systems, and knowledge of HIPAA regulations are typically required. Strong interpersonal skills, attention to detail, and the ability to explain complex financial information clearly set top performers apart. These skills ensure accurate billing, effective patient communication, and smooth financial operations within healthcare organizations.

What is the difference between Patient Financial Rep vs Medical Billing Specialist?

AspectPatient Financial RepMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesPatient account management, insurance verification, payment collectionProcessing insurance claims, coding, billing submissions
Common UsageFront-office role focusing on patient interactions and paymentsBack-office role focusing on claims and billing processing

While both roles involve healthcare finance, Patient Financial Reps primarily handle patient interactions and payment collections, whereas Medical Billing Specialists focus on processing claims and coding. Understanding these differences helps healthcare providers assign the right tasks and professionals for each function.

Is healthcare finance a good career?

A career as a Patient Financial Representative involves managing patient billing and insurance claims, requiring strong communication and organizational skills. It offers stable employment with opportunities for advancement and typically requires familiarity with healthcare billing software and industry regulations. Overall, it can be a rewarding career for those interested in healthcare administration and finance.
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What cities are hiring for Patient Financial Rep jobs?

Cities with the most Patient Financial Rep job openings:

What states have the most Patient Financial Rep jobs?

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What job categories do people searching Patient Financial Rep jobs look for?

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Patient Financial Rep jobs near you
Infographic showing various Patient Financial Rep job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $41,256 per year, or $19.8 per hour.

Patient Financial Rep I

Great Plains Health

North Platte, NE • On-site

$16.75 - $18.25/hr

Full-time

Re-posted 14 days ago

Great Plains Health rating

6.1

Company rating: 6.1 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

Great people. Great careers.
Join the team at Great Plains Health, where you can be a part of something, well, great.
Job Title:
Patient Financial Rep I
Cost Center:
Patient Financial Services
Job Description:
The Patient Representative is responsible for timely monitoring of the patient account from billing through final resolution. Through the process, the Patient Representative does follow up with insurance companies, assists with patient financial/billing questions, makes payment arrangements, and performs collection activities when necessary. Minimum Qualifications
oEducation
oHigh school diploma or equivalent required.
oCredentials
oNone
Physical Demands
1.Sit constantly.
2.Stand/walk frequently.
3.Lift floor to waist height 30 pounds occasionally; waist to waist 25 pounds occasionally; waist to overhead 20 pounds occasionally. And carry 10 pounds up to 25 feet occasionally.
4.Reach overhead frequently standing and turn reaching shoulder height while sitting frequently.
5.Fine motor coordination within normal limits for age and gender.
6.Constant computer use.
7.Visual acuity within normal limits.
Essential Functions
1.Work the system created work list to follow up on accounts the same day they appear on the work list.
2.Answer incoming calls from insurance companies and patients, assisting them with any issues with resolution within 2 working days.
3.Combine multiple patient accounts to one guarantor if requested by the guarantor and set up payment plans on patient balances.
4.Ensure that follow-up and resolutions occur on patient account balances and provide customer service for patients. Follow-up on denied or partially paid claims. Resolve contractual differences with insurance companies for contracted plans.
5.Communicates effectively to payers to ensure accurate and timely electronically filed claims as per department guidelines.
6.Resolves patient complaints and requests regarding insurance billing and initiates accurate account adjustment. Follows all billing problems to conclusion. Manages department multi-line phone. Transfers calls as appropriate. Answers patient questions within prescribed guidelines.
7.Review patient demographics and make changes as appropriate. Enter demographics as needed. Update patient insurance information to guarantee correct insurance billing.
8.Ability to understand the components of remittance advices from various payers. A thorough understanding of the specific payment business rules for each type of insurance - Medicare, Medicaid, Workers Compensations, Commercial insurance, etc.
9.Submits all paper claims and supporting documentation as required by payers. Generate HCFA 1500 if needed. Print all paper claims and appropriate documentation to be sent to both primary and secondary insurance companies.
10.Enter notes on the account, appropriately and timely, which would include claims information, issues, and general correspondence allowing anyone to understand the activity on the account. This would also include taking action on any correspondence with 2 days of receiving the correspondence and noting the action taken.
11.Ability to manage account work-lists and daily mail within the prescribed time lines established for the department. Ability to document in the Practice Management System, in a clear and concise manner, the details of all interactions relative to a patient' account.
12.Additional duties as assigned.
Join us. Join great. Join the dynamic team at Great Plains Health and be a part of something truly exceptional. At Great Plains Health, we embody a culture defined by authenticity, integrity, and a genuine commitment to listening to both our patients and each other.
As a member of our team, you'll experience a supportive environment where collaboration is key, and every voice is valued. We work together seamlessly, leveraging our collective strengths to provide the highest quality care to our community.
Passion drives us forward, propelling us to constantly strive for excellence in everything we do. If you're seeking a rewarding career in healthcare surrounded by like-minded individuals who share your dedication and enthusiasm, Great Plains Health is the place for you. Come join us and be part of a team that's making a real difference every day.

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