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Patient Account Rep Jobs (NOW HIRING)

Express Employment

Patient Account Rep

Kaneohe, HI

$25/hr

Top Job Located in Kaneohe, HI Salary: $25/hr Express is seeking a Patient Account Rep in Honolulu - looking to start asap! Parking provided, pay is 25/hr. Monday-Friday, 8:30am-5pm. Work with a ...

St. Joseph's Medical Center

Patient Account Rep

Yonkers, NY · On-site

$18.50 - $24.50/hr

The Patient Account Rep reviews bills to ensure that demographic information and charges concur with that of the patient and procedures performed. Verifies insurance information and processes claims ...

Marshall Health Network

Patient Account Rep

Huntington, WV · On-site

$17.50 - $23/hr

Cabell Huntington Hospital is seeking a full-time Patient Account Representative to work with our Business Office. The primary purpose of the Patient Account Representative is to complete billing ...

Mountain Health Network

Patient Account Rep

Huntington, WV

$17.50 - $23/hr

Cabell Huntington Hospital is seeking a full-time Patient Account Representative to work with our Business Office. The primary purpose of the Patient Account Representative is to complete billing ...

Mountain Health Network

Patient Account Rep

Huntington, WV

$17.50 - $23/hr

Cabell Huntington Hospital is seeking a full-time Patient Account Representative to work with our Business Office. The primary purpose of the Patient Account Representative is to complete billing ...

Marshall Health Network

Patient Account Rep

Huntington, WV · On-site

$17.50 - $23/hr

Cabell Huntington Hospital is seeking a full-time Patient Account Representative to work with our Business Office. The primary purpose of the Patient Account Representative is to complete billing ...

Mountain Health Network

Patient Account Rep

Huntington, WV · On-site

$17.50 - $23/hr

Cabell Huntington Hospital is seeking a full-time Patient Account Representative to work with our Business Office. The primary purpose of the Patient Account Representative is to complete billing ...

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How much do patient account rep jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for patient account rep in the United States is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.84 per hour, depending on experience, location, and employer.

What is a Patient Account Representative?

A Patient Account Representative is a healthcare professional responsible for managing patient billing and accounts within a medical facility. They handle tasks such as processing payments, verifying insurance information, resolving billing issues, and communicating with patients about their accounts. Their role ensures that payments are collected accurately and efficiently, and that patients understand their financial responsibilities. Patient Account Representatives work closely with medical staff, insurance companies, and patients to maintain accurate records and provide excellent customer service.

What are the key skills and qualifications needed to thrive as a Patient Account Representative, and why are they important?

To thrive as a Patient Account Representative, you need knowledge of medical billing, insurance processes, and healthcare regulations, often supported by a high school diploma or associate degree in a related field. Familiarity with billing software, electronic health record (EHR) systems, and coding tools like ICD-10 or CPT is typically required. Strong attention to detail, effective communication, and problem-solving abilities help you resolve billing issues and interact with patients and insurance companies. These skills ensure accurate account management, prompt payment processing, and high levels of patient satisfaction in healthcare financial operations.

What is the difference between Patient Account Rep vs Medical Billing Specialist?

AspectPatient Account RepMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing inquiries, payment processingProcessing insurance claims, coding, billing submissions
Common UsagePatient communication, account managementClaims processing, reimbursement

While both roles involve billing and healthcare finance, the Patient Account Rep focuses on managing patient accounts and communication, whereas the Medical Billing Specialist primarily handles insurance claims and coding. Both positions require knowledge of healthcare billing processes and may overlap in healthcare settings, but their core functions differ.

What are some common challenges faced by Patient Account Representatives and how can they be addressed?

Patient Account Representatives often encounter challenges such as managing high volumes of billing inquiries, resolving discrepancies in patient accounts, and navigating complex insurance processes. To address these, it’s important to stay organized, communicate clearly with patients and insurance companies, and keep up-to-date with changes in healthcare billing regulations. Many organizations provide ongoing training and support from more experienced team members, which helps new hires build confidence and problem-solving skills.
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Patient Account Rep jobs near you
Patient Account Rep

Patient Account Rep

Express Employment

Kaneohe, HI

$25/hr

Full-time

Medical, Dental, Vision

Posted 10 days ago

Job description

Top Job
Located in Kaneohe, HI
Salary: $25/hr
Express is seeking a Patient Account Rep in Honolulu - looking to start asap!
Parking provided, pay is 25/hr. Monday-Friday, 8:30am-5pm.
Work with a Hawaii-based healthcare organization dedicated to providing compassionate care across multiple communities. Be part of a supportive, mission-driven team where your work truly makes a difference in the lives of residents and families every day.
Job duties of the Patient Account Rep:
  • Meet with residents and families upon admission and discharge to explain insurance coverage, billing procedures, and financial arrangements.
  • Process payments, manage petty cash, monitor trust accounts, and assist with collection efforts.
  • Assist residents and families with Medicaid applications and coordinate insurance verifications with the Central Office.

Experience preferred for the Patient Account Rep:
  • High school diploma or equivalent
  • prior medical administrative experience
  • 2step TB clearance, Titers, and physical required

Benefits of working with Express:
  • WEEKLY PAYCHECKS
  • MEDICAL, DENTAL, VISION, DRUG RIDER
  • Employee perks at work
  • 6 Paid Holidays

How to apply for the Patient Account Rep / Medical Receptionist role:
  • CALL 808-792-7015 TODAY! (Office Hours: Mon-Fri, 8:00am-5:00pm)
  • REPLY to this job posting with an updated resume
  • APPLY ONLINE - Express Website

#HIOFFICE
Express Office: Honolulu
1130 North Nimitz Highway
Suite A135
Honolulu, HI 96817
Express Employment Professionals logo

About Express Employment Professionals

Sourced by ZipRecruiter

Express Employment Professionals, based in Oklahoma City, OK, USA, operates in the staffing industry and is renowned for providing robust and reliable staffing solutions. Their official website - expresspros.com - details their variety of services, which include temporary and full-time staffing, human resources services, and professional search. The company was established in 1983 with the aim of helping as many people as possible to find good jobs, and since then, it has grown exponentially, expanding its reach to various domains within the job market.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Oklahoma City, OK, US

Social media

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