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Patient Account Rep Jobs in Tennessee (NOW HIRING)

Community Health Network

$17.50 - $23.25/hr

Make a Difference The Patient Account Representative is responsible for managing all aspects of accounts receivables to ensure maximum/timely reimbursement for services performed for hospital billing ...

Community Health Network

$17.50 - $23.25/hr

Make a Difference The Patient Account Representative is responsible for managing all aspects of accounts receivables to ensure maximum/timely reimbursement for services performed for hospital billing ...

Charlie Health

Patient Account Representative

Nashville, TN · Hybrid

$17.50 - $23/hr

The Insurance Accounts Receivable Representative must have a thorough knowledge of government, commercial, HMO, PPO, and other types of insurance billing guidelines in multiple states and demonstrate ...

Charlie Health

Patient Account Representative

Nashville, TN · Hybrid

$17.50 - $23/hr

The Insurance Accounts Receivable Representative must have a thorough knowledge of government, commercial, HMO, PPO, and other types of insurance billing guidelines in multiple states and demonstrate ...

Covenant Health

PT ACCOUNT REP I-CLINIC

Knoxville, TN · On-site

$14.75 - $19.50/hr

Overview Patient Account Representative, Family Care Specialists Full Time, 80 Hours Per Pay Period, Day Shift Covenant Medical Group Overview: Covenant Medical Group is the employed and managed ...

Covenant Health

PT ACCOUNT REP I-CLINIC

Knoxville, TN · On-site

$14.75 - $19.50/hr

Patient Account Representative, Family Care Specialists Full Time, 80 Hours Per Pay Period, Day Shift Covenant Medical Group Overview: Covenant Medical Group is the employed and managed medical ...

Covenant Health

PATIENT ACCOUNT REP II CORPORATE

Knoxville, TN · On-site

$17.25 - $22.75/hr

Overview Patient Account Representative, Business Office Full Time, 80 Hours Per Pay Period, Day Shift Covenant Health Overview: Covenant Health is the region's top-performing healthcare network with ...

Covenant Health

PATIENT ACCOUNT REP II CORPORATE

Knoxville, TN · On-site

$17.25 - $22.75/hr

Overview Patient Account Representative, Business Office Full Time, 80 Hours Per Pay Period, Day Shift Covenant Health Overview: Covenant Health is the region's top-performing healthcare network with ...

Covenant Health

PATIENT ACCOUNT REP II CORPORATE

Knoxville, TN · On-site

$17.25 - $22.75/hr

Overview Patient Account Representative, Business Office Full Time, 80 Hours Per Pay Period, Day Shift Covenant Health Overview: Covenant Health is the region's top-performing healthcare network with ...

Covenant Health

PATIENT ACCOUNT REP II CORPORATE

Knoxville, TN · On-site

$17.25 - $22.75/hr

Overview Patient Account Representative, Business Office Full Time, 80 Hours Per Pay Period, Day Shift Covenant Health Overview: Covenant Health is the region's top-performing healthcare network with ...

Covenant Health

PATIENT ACCOUNT REP II CORPORATE

Knoxville, TN · On-site

$17.25 - $22.75/hr

Overview Patient Account Representative, CMG Business Office Full Time, 80 Hours Per Pay Period, Day Shift Covenant Health Overview: Covenant Health is the region's top-performing healthcare network ...

Covenant Health

PATIENT ACCOUNT REP II CORPORATE

Knoxville, TN · On-site

$17.25 - $22.75/hr

Overview Patient Account Representative, Business Office Full Time, 80 Hours Per Pay Period, Day Shift Covenant Health Overview: Covenant Health is the region's top-performing healthcare network with ...

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All JobsPatient Account Rep JobsPatient Account Rep Jobs in Tennessee

Patient Account Rep information

See Tennessee salary details

$10

$19

$26

How much do patient account rep jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for patient account rep in Tennessee is $19.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $20.72 per hour, depending on experience, location, and employer.

What is a patient account representative?

A Patient Account Representative is a healthcare professional responsible for managing patient billing and accounts within a medical facility. They handle tasks such as processing payments, verifying insurance information, resolving billing issues, and communicating with patients about their accounts. Their role ensures that payments are collected accurately and efficiently, and that patients understand their financial responsibilities. Patient Account Representatives work closely with medical staff, insurance companies, and patients to maintain accurate records and provide excellent customer service.

What are the key skills and qualifications needed to thrive as a patient account representative?

To thrive as a Patient Account Representative, you need knowledge of medical billing, insurance processes, and healthcare regulations, often supported by a high school diploma or associate degree in a related field. Familiarity with billing software, electronic health record (EHR) systems, and coding tools like ICD-10 or CPT is typically required. Strong attention to detail, effective communication, and problem-solving abilities help you resolve billing issues and interact with patients and insurance companies. These skills ensure accurate account management, prompt payment processing, and high levels of patient satisfaction in healthcare financial operations.

What is the difference between Patient Account Rep vs Medical Billing Specialist?

AspectPatient Account RepMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing inquiries, payment processingProcessing insurance claims, coding, billing submissions
Common UsagePatient communication, account managementClaims processing, reimbursement

While both roles involve billing and healthcare finance, the Patient Account Rep focuses on managing patient accounts and communication, whereas the Medical Billing Specialist primarily handles insurance claims and coding. Both positions require knowledge of healthcare billing processes and may overlap in healthcare settings, but their core functions differ.

What are some common challenges faced by patient account representatives and how can they be addressed?

Patient Account Representatives often encounter challenges such as managing high volumes of billing inquiries, resolving discrepancies in patient accounts, and navigating complex insurance processes. To address these, it’s important to stay organized, communicate clearly with patients and insurance companies, and keep up-to-date with changes in healthcare billing regulations. Many organizations provide ongoing training and support from more experienced team members, which helps new hires build confidence and problem-solving skills.
Patient Account Rep jobs near you
Infographic showing various Patient Account Rep job openings in Tennessee as of July 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $40,434 per year, or $19.4 per hour.

Patient Account Rep

Community Health Network

Hybrid

$17.50 - $23.25/hr

Full-time

Re-posted 21 days ago

Community Health Network rating

7.6

Company rating: 7.6 out of 10

Based on 233 frontline employees who took The Breakroom Quiz

186th of 887 rated healthcare providers

Job description

Join Community 
Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.

Make a Difference
The Patient Account Representative is responsible for managing all aspects of accounts receivables to ensure maximum/timely reimbursement for services performed for hospital billing and claims. The patient account role will be responsible for keeping current on all payer specific regulations and procedures and will provide written summaries of findings and recommendations. This position is customer focused with emphasis on accounts receivable management. The Patient Account Representative is required to follow established guidelines, take action to recover delinquent accounts with the payers. Place calls to the payers to collect and assist in maintaining Network A/R days. Follow up maybe performed by way of payer websites when appropriate. This position will allow the flexibility to work from home upon completion of the initial training period.

 Your exceptional skills and qualifications
•    Two years or more years’ of experience in revenue cycle healthcare within a medium to larger healthcare system
•    Must be knowledgeable regarding payer billing guidelines
•    High School Diploma or GED required
•    Adheres to all network and departmental procedures and policies
•    Complies with applicable state/federal laws and the program requirements of accreditation agencies and federal, state and government health plans
•    Documents all actions taken on accounts in the system account notes to ensure all prior actions are noted and understandable by others
•    Ensures confidentiality of patient records
•    Follows appropriate steps to resolve denials within specified timeframe
•    Follows appropriate steps to resolve insurance correspondence scanned into mail queues
•    Follows billing and collection procedures as outlined in policies and provides payers with the appropriate and necessary information to adjudicate claim
•    Maintains A/R to meet Network set goals
•    Meets productivity standards designated by the department
•    Meets QA standards designated by the department
•    Monitors the billing and follow up holds at all sources, ensures timely resolution and is responsible for keeping assigned tasks current
•    Participates in monthly conference calls with specific payers

What Community Health Network employees say

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