ZipRecruiter

Log In

1

Patient Account Rep Jobs (NOW HIRING)

CommonSpirit Health

Patient Account Rep

Omaha, NE

$16.25 - $21.25/hr

Job Summary and Responsibilities As a Patient Account Representative, you will be responsible for preparing and processing superbill charges and payments, ensuring accurate financial record-keeping.

CHI Health Clinic

Patient Account Rep

Omaha, NE · On-site

$16.42 - $23.19/hr

Job Summary and Responsibilities As a Patient Account Representative, you will be responsible for preparing and processing superbill charges and payments, ensuring accurate financial record-keeping.

Orthopedic Physicians Alaska

Patient Account Rep

Anchorage, AK · On-site

$18.50 - $24.25/hr

Patient Account Representative, OPA Lake Otis, Anchorage, Full - Time You will receive a $500 SIGNING BONUS after 90 days of full-time employment Orthopedic Physicians Alaska seeks a highly skilled ...

Acadia Healthcare

Patient Account Representative

Columbia, MO · On-site

$17.25 - $22.50/hr

CenterPointe Hospital Columbia is recruiting for a Patient Account Rep. Come join us and make a difference! * Call about status of outstanding claims with third party payors. * Review claims issues ...

Acadia Healthcare

Patient Account Representative

Columbia, MO · On-site

$17.25 - $22.50/hr

Overview CenterPointe Hospital Columbia is recruiting for a Patient Account Rep. Come join us and make a difference! Responsibilities * Call about status of outstanding claims with third party payors.

Guidehouse

Patient Account Representative

Mitchell, SD · On-site

$18.25 - $24/hr

Patient Account Representative Travel Required: None Clearance Required: None What You Will Do: The Patient Account Representative - Self-Pay is an extension of a client's business office staff.

next page

Showing results 1-20

All JobsPatient Account Rep Jobs

Patient Account Rep information

See salary details

$11

$21

$28

How much do patient account rep jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for patient account rep in the United States is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.84 per hour, depending on experience, location, and employer.

What is a Patient Account Representative?

A Patient Account Representative is a healthcare professional responsible for managing patient billing and accounts within a medical facility. They handle tasks such as processing payments, verifying insurance information, resolving billing issues, and communicating with patients about their accounts. Their role ensures that payments are collected accurately and efficiently, and that patients understand their financial responsibilities. Patient Account Representatives work closely with medical staff, insurance companies, and patients to maintain accurate records and provide excellent customer service.

What are the key skills and qualifications needed to thrive as a Patient Account Representative, and why are they important?

To thrive as a Patient Account Representative, you need knowledge of medical billing, insurance processes, and healthcare regulations, often supported by a high school diploma or associate degree in a related field. Familiarity with billing software, electronic health record (EHR) systems, and coding tools like ICD-10 or CPT is typically required. Strong attention to detail, effective communication, and problem-solving abilities help you resolve billing issues and interact with patients and insurance companies. These skills ensure accurate account management, prompt payment processing, and high levels of patient satisfaction in healthcare financial operations.

What is the difference between Patient Account Rep vs Medical Billing Specialist?

AspectPatient Account RepMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing inquiries, payment processingProcessing insurance claims, coding, billing submissions
Common UsagePatient communication, account managementClaims processing, reimbursement

While both roles involve billing and healthcare finance, the Patient Account Rep focuses on managing patient accounts and communication, whereas the Medical Billing Specialist primarily handles insurance claims and coding. Both positions require knowledge of healthcare billing processes and may overlap in healthcare settings, but their core functions differ.

What are some common challenges faced by Patient Account Representatives and how can they be addressed?

Patient Account Representatives often encounter challenges such as managing high volumes of billing inquiries, resolving discrepancies in patient accounts, and navigating complex insurance processes. To address these, it’s important to stay organized, communicate clearly with patients and insurance companies, and keep up-to-date with changes in healthcare billing regulations. Many organizations provide ongoing training and support from more experienced team members, which helps new hires build confidence and problem-solving skills.
More about Patient Account Rep jobs
What cities are hiring for Patient Account Rep jobs? Cities with the most Patient Account Rep job openings:
What states have the most Patient Account Rep jobs? States with the most job openings for Patient Account Rep jobs include:
Patient Account Rep jobs near you
Infographic showing various Patient Account Rep job openings in the United States as of May 2026, with employment types broken down into 2% Locum Tenens, 64% Full Time, 23% Part Time, and 11% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $44,549 per year, or $21.4 per hour.

EMS Patient Account Representative

Paramedic Billing Services

Elmhurst, IL • On-site

$19 - $23/hr

Full-time

Posted 10 days ago

Job description

Overview
EMS Patient Account Representative (Bilingual - Preferred)
The EMS Patient Account Representative with Paramedic Billing Services, Inc is responsible for working directly with the patients and their health insurance to resolve open balances. This could include but not limited: utilizing payer portals to check claim status, updating patients' insurance policy, reviewing / updating the ICD-10 code listed, working CMS1500, talking to attorneys and processing payments.
All representatives will conduct insurance verification as needed and are required to complete prebilling training to qualify for the role.
Responsibilities
Responsibilities of the EMS Patient Account Representative
  • Places and receives calls regarding billing insurance questions and other patient service activities.
  • Process accounts according to the action required to resolve account balances.
  • Comfortable communicating with any caller including customers, agencies, facilities, and hospitals.
  • Employ one-step resolution practices for clients and patients through open lines of communication.
  • Research patient accounts to verify all health insurance coverages. Audit patient accounts to verify proper billing process was followed.
  • Screen and professionally address emails, faxes, and other correspondence including mail.
  • Ensure accuracy in data entry and consistent attention to detail.
  • Collect outstanding balances as well as identify, address, and resolve account discrepancies while following company policy and procedures as well as billing policies and procedures.
  • Demonstrates knowledge and compliance of insurance, local, state, and federal billing.
  • Ability to complete tasks efficiently both individually and in a group environment.
  • Handle assigned correspondence fulfilling any other duties as assigned by managerial staff.
  • Must be able to scan and input information from hospital faxes to update accounts to be billed.
  • Must be able to bill insurance by paper claims and follow all guidelines by individual payors.
  • Must be able to review patient mail and attach documents to patient accounts with all verifiable information.

Qualifications
Qualifications of the EMS Patient Account Representative
  • College preferred but not required.
  • Minimum two years' experience in customer care, account management or similar role.
  • Ability to read and understand the Explanation of Benefits or Electronic Remittance Advice.
  • Understands the difference between rejections and denials as well as working accounts.
  • Healthcare knowledge is preferred.
  • Must be a quick learner and motivated individual with excellent verbal communications skills.
  • Fluency in second language is a plus, Spanish preferred.
  • Ability to "Multi-task" and manage spurs of high call volume
  • Positive, can-do attitude and with good judgement demonstrating ability to de-escalate
  • Ability to receive and implement feedback.

Computer and Office Qualifications of the EMS Patient Account Representative
  • Computer literacy is a must; Typing skillset of at least 45 WPM minimum
  • Experience working in an active office environment.
  • Must be able to work with 2 monitors and split screens to operate multiple sites simultaneously.
  • Must be able to sit / stand for 8 hours minimum in an office environment
  • Must be able to use Word, Excel, Email, Chat Applications, workflow sites and other software applications.
  • Must be able to read, comprehend, and apply job-related rules, policies, and procedures.

Salary or Wage Range
USD $19.00 - USD $23.00 /Hr. rates offered based on years of experience

Apply