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Patient Account Rep Jobs (NOW HIRING)

CommonSpirit Health

Patient Account Rep

Omaha, NE

$16.25 - $21.25/hr

As a Patient Account Representative, you will be responsible for preparing and processing superbill charges and payments, ensuring accurate financial record-keeping. Every day you will meticulously ...

CHI Health Clinic

Patient Account Rep

Omaha, NE · On-site

$16.42 - $23.19/hr

Job Summary and Responsibilities As a Patient Account Representative, you will be responsible for preparing and processing superbill charges and payments, ensuring accurate financial record-keeping.

TidalHealth

Representative - Patient Account

Salisbury, MD · On-site

$18.08 - $27.11/hr

Patient Account Representative Position Summary Responsible for the billing, follow-up and collection of Medical Center receivables in order to maintain positive cash flow and reduce accounts ...

CHI Health Clinic

Patient Account Rep

Omaha, NE

$16.42 - $23.19/hr

Job Summary and Responsibilities As a Patient Account Representative, you will be responsible for preparing and processing superbill charges and payments, ensuring accurate financial record-keeping.

CommonSpirit Health

Patient Account Rep

Omaha, NE · On-site

$16.25 - $21.25/hr

As a Patient Account Representative, you will be responsible for preparing and processing superbill charges and payments, ensuring accurate financial record-keeping. Every day you will meticulously ...

CHI Health Clinic

Patient Account Rep

Omaha, NE

$16.42 - $23.19/hr

Job Summary and Responsibilities As a Patient Account Representative, you will be responsible for preparing and processing superbill charges and payments, ensuring accurate financial record-keeping.

CHI Health Clinic

Patient Account Rep

Omaha, NE

$16.42 - $23.19/hr

Job Summary and Responsibilities As a Patient Account Representative, you will be responsible for preparing and processing superbill charges and payments, ensuring accurate financial record-keeping.

CHI Health Clinic

Patient Account Rep

Omaha, NE

$16.42 - $23.19/hr

Job Summary and Responsibilities As a Patient Account Representative, you will be responsible for preparing and processing superbill charges and payments, ensuring accurate financial record-keeping.

US Physical Therapy

Patient Account Representative

Houston, TX · On-site

$17.50 - $23/hr

It is an exhilarating time of growth for USPh, and we are hiring a Patient Account Representative with strong technical ability and business acumen to join our expanding Houston team. Your role will ...

SEMRHI

Patient Account Representative

Hattiesburg, MS

$15 - $20/hr

: The Patient Account Representative coordinates all patient and insurance billings accounts for all SeMRHI facilities. While serving as a team member, demonstrates knowledge and skills to ...

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How much do patient account rep jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for patient account rep in the United States is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.84 per hour, depending on experience, location, and employer.

What is a Patient Account Representative?

A Patient Account Representative is a healthcare professional responsible for managing patient billing and accounts within a medical facility. They handle tasks such as processing payments, verifying insurance information, resolving billing issues, and communicating with patients about their accounts. Their role ensures that payments are collected accurately and efficiently, and that patients understand their financial responsibilities. Patient Account Representatives work closely with medical staff, insurance companies, and patients to maintain accurate records and provide excellent customer service.

What are the key skills and qualifications needed to thrive as a Patient Account Representative, and why are they important?

To thrive as a Patient Account Representative, you need knowledge of medical billing, insurance processes, and healthcare regulations, often supported by a high school diploma or associate degree in a related field. Familiarity with billing software, electronic health record (EHR) systems, and coding tools like ICD-10 or CPT is typically required. Strong attention to detail, effective communication, and problem-solving abilities help you resolve billing issues and interact with patients and insurance companies. These skills ensure accurate account management, prompt payment processing, and high levels of patient satisfaction in healthcare financial operations.

What is the difference between Patient Account Rep vs Medical Billing Specialist?

AspectPatient Account RepMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing inquiries, payment processingProcessing insurance claims, coding, billing submissions
Common UsagePatient communication, account managementClaims processing, reimbursement

While both roles involve billing and healthcare finance, the Patient Account Rep focuses on managing patient accounts and communication, whereas the Medical Billing Specialist primarily handles insurance claims and coding. Both positions require knowledge of healthcare billing processes and may overlap in healthcare settings, but their core functions differ.

What are some common challenges faced by Patient Account Representatives and how can they be addressed?

Patient Account Representatives often encounter challenges such as managing high volumes of billing inquiries, resolving discrepancies in patient accounts, and navigating complex insurance processes. To address these, it’s important to stay organized, communicate clearly with patients and insurance companies, and keep up-to-date with changes in healthcare billing regulations. Many organizations provide ongoing training and support from more experienced team members, which helps new hires build confidence and problem-solving skills.
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Patient Account Rep jobs near you
Patient Account Rep

Patient Account Rep

CommonSpirit Health

Omaha, NE

$16.25 - $21.25/hr

Full-time

Re-posted 11 days ago

CommonSpirit Health rating

7.1

Company rating: 7.1 out of 10

Based on 521 frontline employees who took The Breakroom Quiz

374th of 886 rated healthcare providers

Job description

From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.


As a Patient Account Representative, you will be responsible for preparing and processing superbill charges and payments, ensuring accurate financial record-keeping.
Every day you will meticulously post these charges and payments to patient accounts and efficiently schedule daily appointments, contributing to the smooth operation of patient billing and scheduling.
To be successful in this role, you will demonstrate meticulous attention to detail in financial transactions, strong organizational skills for scheduling, and a commitment to accuracy and efficiency in patient account management.

  • Reviews and posts payments and write-off/adjustments from insurance and patients.
  • Reviews Explanation of Benefits (EOBs)/ Electronic Remittance Advice (ERAs), payments, adjustments, insurance contracts and contracting system, insurance benefits, and all account comments; applies knowledge of payer contracts and experience with insurance reviews to gather additional information as necessary.
  • Posts and tracks electronic funds transfer (EFT) information and validates EFTs for accuracy.
  • Follows write-off approval protocols for non-routine adjustments.
  • Manually posts non-electronic activities to include: payments, adjustments, and zero payment denials.
  • Completes daily posting log and quarterly cash handling audits and reports findings to Supervisor/Manager.

Required

  • Education - NONE

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