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Patient Account Rep Jobs in Missouri (NOW HIRING)

Acadia Healthcare

Patient Account Representative

Columbia, MO · On-site

$17.25 - $22.50/hr

Patient Account Representative Love solving puzzles, staying organized, and making things happen? Join the team at CenterPointe Hospital of Columbia and play a key role in helping patients access the ...

Acadia Healthcare

Patient Account Representative

Columbia, MO · On-site

$17.25 - $22.50/hr

Overview Patient Account Representative Love solving puzzles, staying organized, and making things happen? Join the team at CenterPointe Hospital of Columbia and play a key role in helping patients ...

Harris

Patient Account Representative

Louisiana, MO

$16 - $21/hr

Audits and resolves discrepancies on patient accounts; reviews accounts for non-covered or out of network procedures and refers adjustments according to established guidelines. Receives telephone ...

BJC HealthCare

Patient Accounts Rep II

Saint Louis, MO · On-site

$16.25 - $21.50/hr

This position provides on-going analysis & review of insurance verifications and account ... Role Purpose The Patient Accounts Representative II serves as a subject matter expert in ensuring ...

BJC HealthCare

Patient Accounts Rep II

Saint Louis, MO · On-site

$17.75 - $25.56/hr

Additional Information About the Role BJC HealthCare is seeking a Patient Accounts Representative ... This position provides on-going analysis & review of insurance verifications and account ...

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How much do patient account rep jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for patient account rep in Missouri is $20.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $21.44 per hour, depending on experience, location, and employer.

What is a patient account representative?

A Patient Account Representative is a healthcare professional responsible for managing patient billing and accounts within a medical facility. They handle tasks such as processing payments, verifying insurance information, resolving billing issues, and communicating with patients about their accounts. Their role ensures that payments are collected accurately and efficiently, and that patients understand their financial responsibilities. Patient Account Representatives work closely with medical staff, insurance companies, and patients to maintain accurate records and provide excellent customer service.

What are the key skills and qualifications needed to thrive as a patient account representative?

To thrive as a Patient Account Representative, you need knowledge of medical billing, insurance processes, and healthcare regulations, often supported by a high school diploma or associate degree in a related field. Familiarity with billing software, electronic health record (EHR) systems, and coding tools like ICD-10 or CPT is typically required. Strong attention to detail, effective communication, and problem-solving abilities help you resolve billing issues and interact with patients and insurance companies. These skills ensure accurate account management, prompt payment processing, and high levels of patient satisfaction in healthcare financial operations.

What are some common challenges faced by patient account representatives and how can they be addressed?

Patient Account Representatives often encounter challenges such as managing high volumes of billing inquiries, resolving discrepancies in patient accounts, and navigating complex insurance processes. To address these, it’s important to stay organized, communicate clearly with patients and insurance companies, and keep up-to-date with changes in healthcare billing regulations. Many organizations provide ongoing training and support from more experienced team members, which helps new hires build confidence and problem-solving skills.

What is the difference between Patient Account Rep vs Medical Billing Specialist?

AspectPatient Account RepMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing inquiries, payment processingProcessing insurance claims, coding, billing submissions
Common UsagePatient communication, account managementClaims processing, reimbursement

While both roles involve billing and healthcare finance, the Patient Account Rep focuses on managing patient accounts and communication, whereas the Medical Billing Specialist primarily handles insurance claims and coding. Both positions require knowledge of healthcare billing processes and may overlap in healthcare settings, but their core functions differ.

How to become a patient account representative?

To become a patient account representative, candidates typically need a high school diploma or equivalent, along with strong communication and computer skills. Many employers prefer applicants with postsecondary education or certification in medical billing or coding, and familiarity with billing software and healthcare regulations is beneficial.

What cities in Missouri are hiring for Patient Account Rep jobs?

Cities in Missouri with the most Patient Account Rep job openings:

Patient Account Rep jobs near you
Infographic showing various Patient Account Rep job openings in Missouri as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 14% Part Time, and 6% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $41,788 per year, or $20.1 per hour.

Patient Account Representative

Columbia, MO • On-site

CenterPointe Hospital Columbia
Health Care and Social Assistance • 51 - 200 employees
Learn more about CenterPointe Hospital Columbiaexternal

$17.25 - $22.50/hr

Full-time

Re-posted 3 days ago

Job description

Overview

Patient Account Representative

Love solving puzzles, staying organized, and making things happen? Join the team at CenterPointe Hospital of Columbia and play a key role in helping patients access the care they need by ensuring insurance claims are resolved quickly and accurately.

In this role, you'll work behind the scenes to keep revenue flowing, tackle claim denials, investigate billing issues, and collaborate with payers to get accounts across the finish line.

What You'll Be Doing
  • Follow up on insurance claims and work through denials
  • Review EOBs and payment activity for accuracy
  • Correct and rebill claims through clearinghouses as needed
  • Manage a daily account workload and keep claims moving
  • Problem-solve billing issues and identify opportunities for resolution
  • Maintain accurate account documentation and updates
What You Bring
  • 3+ years of hospital billing, collections, or revenue cycle experience preferred
  • Strong attention to detail and organizational skills
  • A knack for investigating issues and finding solutions
  • Ability to thrive in a fast-paced environment and manage priorities independently
Why CenterPointe?

At CenterPointe Hospital of Columbia, you'll join a supportive team focused on making a difference in the lives of adolescents, adults, and seniors facing mental health and addiction challenges. Your work directly supports our mission by helping patients receive the care they need without unnecessary financial barriers.

Ready to make an impact? Apply today and grow your career with a team that values collaboration, accountability, and purpose.

Responsibilities
  • Call about status of outstanding claims with third party payors.
  • Review claims issues and make corrections as needed and rebill.
  • Utilize claims clearing house to review and correct claims. Resubmit electronically when available.
  • Review explanation of benefits to ascertain that claim processed and paid correctly.
  • Complete adjustment forms if any adjustments need to be made to an account and attach all supporting documentation.
  • Manage daily productivity via patient accounting system and productivity reports. Needs to maintain an average of 30-40 accounts worked per day minimum.
  • Prorate patient accounts and monitor that balance due is in the correct financial class.
  • Report an overview of the week to the BOD and participate in AR meetings.
  • Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.
  • Assist financial counselors as needed.
  • Alert Financial Counselors and Business Office Director of all benefit eligibility matters that suggest or challenge reimbursement.
Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

  • High school diploma or equivalent required.
  • Three or more years' prior admissions and or collections experience in a hospital setting required.
  • Psychiatric experience preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

  • Not applicable

We are committed to providing equal  employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.

CPHC

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Employment Type: FULL_TIME

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