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Patient Account Rep Jobs in Wisconsin (NOW HIRING)

NewYork-Presbyterian

Accounts Representative

Cornell, WI · On-site

$34.30 - $40.55/hr

As one of our Account Representatives, you will work with patients and third-party payors to ensure ... patient account management for all Medicare patients. Ensure that all claims are submitted in the ...

Integrityfex

Account Representative

Monroe, WI · Remote

Account Represntative Remote | Flexible Schedule Integrity FEX is hiring Account Representatives to assist clients with reviewing life insurance options designed to help protect their loved ones. If ...

Adams Outdoor

Account Representative

Madison, WI · On-site

S., is seeking an experienced Account Representative responsible for selling outdoor advertising concepts to current and prospective clients within the market utilizing existing inventory while ...

Dentaquest

Account Representative

Mequon, WI

The Account Representative is responsible for the support of contract management, client retention and growth of the current business from the corporate office. JOB RESPONSIBILITIES: * Responsible ...

Dentaquest

Account Representative

Mequon, WI · On-site

The Account Representative is responsible for the support of contract management, client retention and growth of the current business from the corporate office. JOB RESPONSIBILITIES: * Responsible ...

Dulyhealthandcare

$16.12 - $24.18/hr

As a Patient Service Representative at Quincy Medical Group, you will play a critical role in ... Provide billing records, account information, and other requested documentation to patients and ...

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Patient Account Rep information

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$11

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How much do patient account rep jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for patient account rep in Wisconsin is $21.62, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $23.03 per hour, depending on experience, location, and employer.

What is a patient account representative?

A Patient Account Representative is a healthcare professional responsible for managing patient billing and accounts within a medical facility. They handle tasks such as processing payments, verifying insurance information, resolving billing issues, and communicating with patients about their accounts. Their role ensures that payments are collected accurately and efficiently, and that patients understand their financial responsibilities. Patient Account Representatives work closely with medical staff, insurance companies, and patients to maintain accurate records and provide excellent customer service.

What are the key skills and qualifications needed to thrive as a patient account representative?

To thrive as a Patient Account Representative, you need knowledge of medical billing, insurance processes, and healthcare regulations, often supported by a high school diploma or associate degree in a related field. Familiarity with billing software, electronic health record (EHR) systems, and coding tools like ICD-10 or CPT is typically required. Strong attention to detail, effective communication, and problem-solving abilities help you resolve billing issues and interact with patients and insurance companies. These skills ensure accurate account management, prompt payment processing, and high levels of patient satisfaction in healthcare financial operations.

What is the difference between Patient Account Rep vs Medical Billing Specialist?

AspectPatient Account RepMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing inquiries, payment processingProcessing insurance claims, coding, billing submissions
Common UsagePatient communication, account managementClaims processing, reimbursement

While both roles involve billing and healthcare finance, the Patient Account Rep focuses on managing patient accounts and communication, whereas the Medical Billing Specialist primarily handles insurance claims and coding. Both positions require knowledge of healthcare billing processes and may overlap in healthcare settings, but their core functions differ.

What are some common challenges faced by patient account representatives and how can they be addressed?

Patient Account Representatives often encounter challenges such as managing high volumes of billing inquiries, resolving discrepancies in patient accounts, and navigating complex insurance processes. To address these, it’s important to stay organized, communicate clearly with patients and insurance companies, and keep up-to-date with changes in healthcare billing regulations. Many organizations provide ongoing training and support from more experienced team members, which helps new hires build confidence and problem-solving skills.
Patient Account Rep jobs near you
Infographic showing various Patient Account Rep job openings in Wisconsin as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 18% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,966 per year, or $21.6 per hour.

Patient Account Representative (40 hours per week) #3444

Reedsburg Area Medical Center

Reedsburg, WI • On-site

$16.50 - $21.75/hr

Full-time

Re-posted 8 days ago

Reedsburg Area Medical Center rating

6.9

Company rating: 6.9 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

551st of 1,056 rated hospitals

Job description


Join the Reedsburg Area Medical Center Team!


Our Patient Financial Services department in looking for a Patient Account Representative to join their team!


Schedule: Monday thru Friday!

Shift: 8:00 a.m. - 4:30 p.m.

Hours per week: 40 hours

Benefits: Yes, RAMC offers a competitive benefits package.


  • Position Summary:
    • The Customer Service Representative is responsible for the collection of RAMC self-pay accounts receivable by way of personal contact, phone calls, and written correspondence. He/she is always maintaining the positive public relation image of Reedsburg Area Medical Center, Inc. and its Clinics.
  • Job Relationships:
    • Reports to the Manager of Patient Financial Services through the Customer Service Lead; collaborates with other department employees, Providers, and all hospital departments, Physicians Group and Specialty Group Clinics.
  • Education and Training Required:
    • High school graduate or equivalent.
  • Experience:
    • Previous medical collections/credit experience, desired orother relativeexperience considered.
  • Special Knowledge, Skills and Abilities:
    • Computer skills.
    • Good verbal/written communication skills.
    • Ability to greet employees/visitors in a courteous and respectful manner with positive interpersonal skills.
    • Ability to work with minimum direct supervision.
  • Physical Requirements:
    • Physical Demands:
      • Continuous sitting.
      • Occasional standing.
      • Frequent walking.
      • Occasional lifting, pushing and/or pulling up to 10 pounds.
      • Occasional bending, twisting, and reaching overhead.
    • Sight:
      • Continuously provide visual acuity with correction to read written and computer information.
    • Cognition/Communication:
      • Continuous clear speech and hearing skills to communicate with patients and coworkers.
      • Continuous communication with patients, family members, and other staff using hearing skills, comprehensive speech, simple writing and simple reading skills.
    • Environmental Conditions:
      • Constant indoor, patient environment with occasional computer screen glare.
    • Potential Hazards:
      • OSHA Blood Borne/TB Classification Class II- Occupational exposure to blood and Other Potentially Infectious Materials (OPIMs)is not reasonably expected to occurin routine performance duties.
    • Psychological, Situational, Functional Factors:
      • Constant problem solving, analyzing and use of judgment in a high customer service area.
      • Speed, consistency and accuracy of work duties imperative.

What Reedsburg Area Medical Center employees say

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