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Patient Account Rep Jobs in Wisconsin (NOW HIRING)

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Provide backup support for Account Manager and other team members as needed * Work independently and collaboratively within a team environment Qualifications & Skills * Customer service experience ...

Milwaukee, Wisconsin Sales Account Representative Launch your sales career with Uline! Join our team of sales professionals supported by the best training, tools and products. As a privately owned ...

Milwaukee, Wisconsin Sales Account Representative Launch your sales career with Uline! Join our team of sales professionals supported by the best training, tools and products. As a privately owned ...

Milwaukee, Wisconsin Sales Account Representative Launch your sales career with Uline! Join our team of sales professionals supported by the best training, tools and products. As a privately owned ...

Milwaukee, Wisconsin Sales Account Representative Launch your sales career with Uline! Join our team of sales professionals supported by the best training, tools and products. As a privately owned ...

Milwaukee, Wisconsin Sales Account Representative Launch your sales career with Uline! Join our team of sales professionals supported by the best training, tools and products. As a privately owned ...

Milwaukee, Wisconsin Sales Account Representative Launch your sales career with Uline! Join our team of sales professionals supported by the best training, tools and products. As a privately owned ...

Milwaukee, Wisconsin Sales Account Representative Launch your sales career with Uline! Join our team of sales professionals supported by the best training, tools and products. As a privately owned ...

Be Seen First

Position Overview We are seeking an Entry Level Account Representative to support our business development and client acquisition efforts. In this role, you will meet in person with small and mid ...

Be Seen First

Position Overview We are seeking an Entry Level Account Representative to support our business development and client acquisition efforts. In this role, you will meet in person with small and mid ...

Pharma Sales Account Rep

Green Bay, WI · On-site

$87K - $120K/yr

We are seeking driven, capable, vivacious as well as positive sales account reps to build out and lead the product launch of a few new and innovative pharmaceutical products. The Pharmaceutical Sales ...

Showing results 21-40

Patient Account Rep information

See Wisconsin salary details

$11

$21

$29

How much do patient account rep jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for patient account rep in Wisconsin is $21.62, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $23.03 per hour, depending on experience, location, and employer.

What is a patient account representative?

A Patient Account Representative is a healthcare professional responsible for managing patient billing and accounts within a medical facility. They handle tasks such as processing payments, verifying insurance information, resolving billing issues, and communicating with patients about their accounts. Their role ensures that payments are collected accurately and efficiently, and that patients understand their financial responsibilities. Patient Account Representatives work closely with medical staff, insurance companies, and patients to maintain accurate records and provide excellent customer service.

What are the key skills and qualifications needed to thrive as a patient account representative?

To thrive as a Patient Account Representative, you need knowledge of medical billing, insurance processes, and healthcare regulations, often supported by a high school diploma or associate degree in a related field. Familiarity with billing software, electronic health record (EHR) systems, and coding tools like ICD-10 or CPT is typically required. Strong attention to detail, effective communication, and problem-solving abilities help you resolve billing issues and interact with patients and insurance companies. These skills ensure accurate account management, prompt payment processing, and high levels of patient satisfaction in healthcare financial operations.

What is the difference between Patient Account Rep vs Medical Billing Specialist?

AspectPatient Account RepMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing inquiries, payment processingProcessing insurance claims, coding, billing submissions
Common UsagePatient communication, account managementClaims processing, reimbursement

While both roles involve billing and healthcare finance, the Patient Account Rep focuses on managing patient accounts and communication, whereas the Medical Billing Specialist primarily handles insurance claims and coding. Both positions require knowledge of healthcare billing processes and may overlap in healthcare settings, but their core functions differ.

What are some common challenges faced by patient account representatives and how can they be addressed?

Patient Account Representatives often encounter challenges such as managing high volumes of billing inquiries, resolving discrepancies in patient accounts, and navigating complex insurance processes. To address these, it’s important to stay organized, communicate clearly with patients and insurance companies, and keep up-to-date with changes in healthcare billing regulations. Many organizations provide ongoing training and support from more experienced team members, which helps new hires build confidence and problem-solving skills.
Infographic showing various Patient Account Rep job openings in Wisconsin as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 18% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,966 per year, or $21.6 per hour.

Account Representative

Pyramid Consulting, Inc.

Milwaukee, WI • On-site

$19 - $20/hr

Other

Medical, Dental, Vision, Retirement

Posted 6 days ago


Job description

Immediate need for a talented Account Representative . This is a 06+months contract opportunity with long-term potential and is located in Milwaukee, WI(Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:26-23766
Pay Range: $19 - $20/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:

  • Answer inbound ACD calls, manage email correspondence and perform outbound follow-ups
  • Execute effective resolutions on service needs, including claims, billing, eligibility, licensing, commissions, web access, retention and other customer service needs that arise
  • Provide a highly personalized member experience dedicated to educating Employers, Brokers and members on coverage and the tools and resources available to them
  • Foster a sense of urgency and commitment to achieve goals resulting in the ability to influence the organization to meet and exceed customer expectations
  • Perform root cause analysis and determine proper course of action
  • Explain insurance concepts in an easy to understand format
  • Demonstrate strong understanding of all workflows and business processes to execute overall service strategy
  • Identify areas of process improvement and works with manager and internal organization to improve processes
  • Meet and exceed individual and team performance goals to improve overall lapse rate and service

Key Requirements and Technology Experience:

  • Must have skills: Find candidates with 3+ years of experience in Health Insurance Customer Service.
  • Must have experience with claims, eligibility, billing or benefits administration.
  • Prior experience supporting employers, brokers, or insurance members is preferred.
  • Previous industry experience
  • Understanding of underwriting risk factors that influence health insurance profitability
  • Advanced customer service skills-ability to handle a wide variety of callers in a professional manner and strong interpersonal skills
  • Ability to process complex time sensitive information from multiple sources, make decisions based on data and to effectively communicate the related required actions to a broad audience
  • High degree of initiative, mature judgment, and self-motivation
  • Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines
  • Team oriented ability to provide guidance on process, procedures, and product
  • Comfortable with delivering and receiving feedback

Our client is a leading Insurance Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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