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Patient Account Rep Jobs in Georgia (NOW HIRING)

Phoebe Putney Health System

Patient Account Rep.

Albany, GA · On-site

$16.50 - $21.75/hr

CPAR certification or must be obtained within two years of employment Essential Functions ATTENTION TO BILLING DETAIL - PATIENT ACCOUNT REP: Prepares billing and follow ups on claims in a timely ...

HSIFIN

Patient Account Representative - Hybrid

Atlanta, GA · Hybrid

$17 - $22.50/hr

Are you passionate about helping others and delivering exceptional customer service? We're looking for a motivated and detail-oriented Patient Account Representative to support hospital business ...

HSIFIN

Patient Account Representative - Hybrid

Atlanta, GA · Hybrid

$17 - $22.50/hr

Are you passionate about helping others and delivering exceptional customer service? We're looking for a motivated and detail-oriented Patient Account Representative to support hospital business ...

New

UHS

PATIENT ACCOUNT REP/MEDICAL COLLECTOR

Atlanta, GA · On-site

$17.75 - $23.25/hr

Responsibilities PATIENT ACCOUNT REPRESENTATIVE MEDICAL COLLECTOR The Georgia Business Center, located in Dunwoody, just north of 285, is seeking a dynamic and talented Patient Account Representative ...

UHS

PATIENT ACCOUNT REP/MEDICAL COLLECTOR

Atlanta, GA

$17.75 - $23.25/hr

The Patient Account Representative/Collector is responsible for the billing, follow-up, and collection of assigned patient accounts by contacting patients, insurance companies, and third-party payers ...

UHS

PATIENT ACCOUNT REP/MEDICAL COLLECTOR

Atlanta, GA

$17.75 - $23.25/hr

The Patient Account Representative/Collector is responsible for the billing, follow-up, and collection of assigned patient accounts by contacting patients, insurance companies, and third-party payers ...

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Patient Account Rep information

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$9

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How much do patient account rep jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for patient account rep in Georgia is $18.09, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.28 per hour, depending on experience, location, and employer.

What is a patient account representative?

A Patient Account Representative is a healthcare professional responsible for managing patient billing and accounts within a medical facility. They handle tasks such as processing payments, verifying insurance information, resolving billing issues, and communicating with patients about their accounts. Their role ensures that payments are collected accurately and efficiently, and that patients understand their financial responsibilities. Patient Account Representatives work closely with medical staff, insurance companies, and patients to maintain accurate records and provide excellent customer service.

What are the key skills and qualifications needed to thrive as a patient account representative?

To thrive as a Patient Account Representative, you need knowledge of medical billing, insurance processes, and healthcare regulations, often supported by a high school diploma or associate degree in a related field. Familiarity with billing software, electronic health record (EHR) systems, and coding tools like ICD-10 or CPT is typically required. Strong attention to detail, effective communication, and problem-solving abilities help you resolve billing issues and interact with patients and insurance companies. These skills ensure accurate account management, prompt payment processing, and high levels of patient satisfaction in healthcare financial operations.

What is the difference between Patient Account Rep vs Medical Billing Specialist?

AspectPatient Account RepMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing inquiries, payment processingProcessing insurance claims, coding, billing submissions
Common UsagePatient communication, account managementClaims processing, reimbursement

While both roles involve billing and healthcare finance, the Patient Account Rep focuses on managing patient accounts and communication, whereas the Medical Billing Specialist primarily handles insurance claims and coding. Both positions require knowledge of healthcare billing processes and may overlap in healthcare settings, but their core functions differ.

What are some common challenges faced by patient account representatives and how can they be addressed?

Patient Account Representatives often encounter challenges such as managing high volumes of billing inquiries, resolving discrepancies in patient accounts, and navigating complex insurance processes. To address these, it’s important to stay organized, communicate clearly with patients and insurance companies, and keep up-to-date with changes in healthcare billing regulations. Many organizations provide ongoing training and support from more experienced team members, which helps new hires build confidence and problem-solving skills.
What cities in Georgia are hiring for Patient Account Rep jobs? Cities in Georgia with the most Patient Account Rep job openings:
Patient Account Rep jobs near you
Infographic showing various Patient Account Rep job openings in Georgia as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,617 per year, or $18.1 per hour.

Patient Account Representative

St. Joseph's/Candler

Savannah, GA • On-site

$17.09/hr

Full-time

Posted 5 days ago

St. Joseph's/Candler Health System rating

7.0

Company rating: 7.0 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

  • Position Summary
    • The Patient Accounts Representative is responsible to prepare and submits claims to various insurance companies either electronically or by paper. They will need to ensure that all insurance claim edits from Meditech and Cirius are reviewed, analyzed and resolved. Ensure that the claims are compliant with federal and state regulations. Patient Account Representative is responsible for ensuring that all insurance claims are processed and paid. They will perform all follow up activity on the claim until adjudication. Responsibilities include but are not limited to billing, prompt follow-up and understands the laws that govern the billing.
  • Education
    • High School Diploma - Preferred
  • Experience
    • 2-3 Years Medical Accounts or Hospital experience - Preferred
    • 2-3 Years Customer Service experience - Preferred
  • License & Certification
    • None Required
  • Core Job Functions
    • Resolves payer denials promptly and appropriately. Mails paper claims promptly to the proper address. Re-bills accounts when necessary.
    • Acts upon computer reminders promptly and appropriately. Uses the most effective follow up method needed. Documents all action taken.
    • Files claims as assigned. Follows up on secondary aged accounts according to established time parameters. Resolves reminders promptly.
    • Submits assigned claims through Meditech and Billing Clearinghouse and provides confirmation reports to the manager. Reviews the Accounts Receivable Aging Report and works outstanding claims, oldest to newest, making calls to appropriate payor to determine claim status. Works with payor on resolving claim disputes, submits requested paperwork, and notifies Appeals Group for all denials.
    • Daily performs billing functions to include but not limited to review and verification of electronic claims, transmission of claims to clearing house, preparation of paper claims as needed, preparation of secondary claims, processing of overpayment and underpayment responses and payment posting as assigned. Review treatment authorization status and obtain pre-authorization as needed. Coordinate and review upcoming appointments with operations assistant to assure pre-authorizations for provider visits.
    • Seeks answers/assistance from the appropriate source. Keeps up to date on billing/compliance rule changes.

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