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Patient Financial Representative Jobs (NOW HIRING)

Medix

Patient Financial Representative

Snellville, GA · On-site

$20 - $24/hr

Job Summary Our client is seeking a Patient Financial Representative responsible for interviewing patients and/or family members to secure information concerning insurance coverage, eligibility, and ...

Lee Health

Patient Financial Representative

Cape Coral, FL · On-site

$17.34 - $21.67/hr

... financial screening to secure maximum reimbursement for the Health System. This position is also responsible for confirming patient identity and uses Epic and on-line resources to ensure Medicare ...

Gphealth

Patient Financial Rep I

North Platte, NE · On-site

$16.75 - $18.25/hr

Patient Financial Services The Patient Representative is responsible for timely monitoring of the patient account from billing through final resolution. Through the process, the Patient ...

Gphealth

Patient Financial Rep I

North Platte, NE · On-site

$16.75 - $18.25/hr

Patient Financial Services The Patient Representative is responsible for timely monitoring of the patient account from billing through final resolution. Through the process, the Patient ...

WakeMed

Patient Finance Rep, Bilingual

Raleigh, NC · On-site

The Patient Financial Representative is a metrics-driven, task-based, self-regulated career focused on assisting patients and families by collecting payments, helping them understand the cost of care ...

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Patient Financial Representative information

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$13

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How much do patient financial representative jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for patient financial representative in the United States is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $21.15 per hour, depending on experience, location, and employer.

What are Patient Financial Representatives?

Patient Financial Representatives are professionals who help patients understand and manage the financial aspects of their healthcare. They assist with billing questions, insurance claims, payment plans, and provide cost estimates for medical services. Their role is to serve as a liaison between patients, healthcare providers, and insurance companies to ensure that billing issues are resolved efficiently and patients are aware of their financial responsibilities. They play a key part in helping patients navigate complex medical billing systems and in ensuring healthcare organizations receive timely payments.

What is the difference between Patient Financial Representative vs Medical Billing Specialist?

AspectPatient Financial RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesPatient account management, insurance verification, payment collectionProcessing insurance claims, coding, billing submissions

Both roles work within healthcare finance, focusing on patient accounts and billing. The Patient Financial Representative interacts directly with patients to explain bills and collect payments, while the Medical Billing Specialist handles the technical side of submitting claims and coding. Understanding these differences helps job seekers find the right position in healthcare finance.

What are some common challenges Patient Financial Representatives face when working with patients regarding billing and insurance issues?

Patient Financial Representatives often encounter challenges such as explaining complex billing statements, navigating insurance coverage limitations, and assisting patients who may be stressed or frustrated by their financial responsibilities. Success in this role requires strong communication skills, patience, and a thorough understanding of healthcare billing processes. Representatives frequently work closely with clinical staff, insurance companies, and patients to resolve discrepancies and ensure accurate billing, making teamwork and adaptability essential.

What are the key skills and qualifications needed to thrive as a Patient Financial Representative, and why are they important?

To thrive as a Patient Financial Representative, you need strong knowledge of medical billing, health insurance processes, and basic accounting, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health record (EHR) systems, and industry certifications such as Certified Revenue Cycle Specialist (CRCS) are typically required. Excellent communication, attention to detail, and problem-solving skills help in managing patient inquiries and resolving billing issues. These skills are essential for ensuring accurate billing, timely collections, and positive patient experiences within healthcare organizations.
More about Patient Financial Representative jobs
What cities are hiring for Patient Financial Representative jobs? Cities with the most Patient Financial Representative job openings:
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What states have the most Patient Financial Representative jobs? States with the most job openings for Patient Financial Representative jobs include:
What job categories do people searching Patient Financial Representative jobs look for? The top searched job categories for Patient Financial Representative jobs are:
What are popular job titles related to Patient Financial Representative jobs? For Patient Financial Representative jobs, the most frequently searched job titles are:
Patient Financial Representative jobs near you
Infographic showing various Patient Financial Representative job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,256 per year, or $19.8 per hour.
Patient Financial Representative

Patient Financial Representative

Medix

Snellville, GA • On-site

$20 - $24/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 24 days ago

Job description

You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.
Job Summary
Our client is seeking a Patient Financial Representative responsible for interviewing patients and/or family members to secure information concerning insurance coverage, eligibility, and qualification for various financial assistance programs. The role includes calculating estimated patient responsibility, collecting payments, maintaining patient schedules, and acting as a liaison between patients, clinical staff, physicians, and insurance payors.
Key Responsibilities
  • Interview patients and/or family members to secure information on insurance coverage and eligibility.
  • Calculate and communicate estimated patient responsibility, adhering to the Collections Policy.
  • Collect payments prior to or on the date of service and set up payment arrangements.
  • Ensure accurate entry of insurance plan, eligibility, and authorization information into data systems.
  • Provide clinical information to insurance companies for pre-certification/authorization processes.
  • Act as a liaison between clinical staff, patients, physicians, and insurance payors, handling authorization or benefit inquiries.

Skills
  • Basic understanding of benefit verification, including coverage, deductible, co-pay, coinsurance concepts, and patient estimates.

Benefits
  • Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
  • Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
  • 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
  • Short Term Disability Insurance.
  • Term Life Insurance Plan.

Required Employment / Compliance Language
Medix is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other characteristic protected by law.
* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
Medix Overview:
With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we're dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.
* As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
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About Medix Staffing Solutions

Sourced by ZipRecruiter

Since 2001, we’ve been dedicated to helping you achieve your goals. Medix was created to become a leading provider of workforce solutions for clients and candidates across the healthcare and life sciences industries. Today, we are that leader. Headquartered in Chicago, we have 23 offices across the United States, and staff talent around the world. Medix is committed to fulfilling our core purpose as an organization: to positively impact the lives of our talent, clients, and teammates through employment, philanthropy, and opportunity. The combination of purpose and values has nurtured our thriving culture that encourages our internal team to excel at work and in everyday life.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US

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