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Patient Financial Representative Jobs (NOW HIRING)

Gphealth

Patient Financial Rep I

North Platte, NE · On-site

$16.75 - $18.25/hr

Patient Financial Services The Patient Representative is responsible for timely monitoring of the patient account from billing through final resolution. Through the process, the Patient ...

Great Plains Health

Patient Financial Rep I

North Platte, NE · On-site

$16.75 - $18.25/hr

Patient Financial Services The Patient Representative is responsible for timely monitoring of the patient account from billing through final resolution. Through the process, the Patient ...

Gphealth

Patient Financial Rep I

North Platte, NE · On-site

$16.75 - $18.25/hr

Patient Financial Services The Patient Representative is responsible for timely monitoring of the patient account from billing through final resolution. Through the process, the Patient ...

Great Plains Health

Patient Financial Rep I

North Platte, NE · On-site

$16.75 - $18.25/hr

Patient Financial Services The Patient Representative is responsible for timely monitoring of the patient account from billing through final resolution. Through the process, the Patient ...

WakeMed

Patient Finance Rep, Bilingual

Raleigh, NC · On-site

The Patient Financial Representative is a metrics-driven, task-based, self-regulated career focused on assisting patients and families by collecting payments, helping them understand the cost of care ...

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Patient Financial Representative information

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How much do patient financial representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for patient financial representative in the United States is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $21.15 per hour, depending on experience, location, and employer.

What are Patient Financial Representatives?

Patient Financial Representatives are professionals who help patients understand and manage the financial aspects of their healthcare. They assist with billing questions, insurance claims, payment plans, and provide cost estimates for medical services. Their role is to serve as a liaison between patients, healthcare providers, and insurance companies to ensure that billing issues are resolved efficiently and patients are aware of their financial responsibilities. They play a key part in helping patients navigate complex medical billing systems and in ensuring healthcare organizations receive timely payments.

What is the difference between Patient Financial Representative vs Medical Billing Specialist?

AspectPatient Financial RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesPatient account management, insurance verification, payment collectionProcessing insurance claims, coding, billing submissions

Both roles work within healthcare finance, focusing on patient accounts and billing. The Patient Financial Representative interacts directly with patients to explain bills and collect payments, while the Medical Billing Specialist handles the technical side of submitting claims and coding. Understanding these differences helps job seekers find the right position in healthcare finance.

What are some common challenges Patient Financial Representatives face when working with patients regarding billing and insurance issues?

Patient Financial Representatives often encounter challenges such as explaining complex billing statements, navigating insurance coverage limitations, and assisting patients who may be stressed or frustrated by their financial responsibilities. Success in this role requires strong communication skills, patience, and a thorough understanding of healthcare billing processes. Representatives frequently work closely with clinical staff, insurance companies, and patients to resolve discrepancies and ensure accurate billing, making teamwork and adaptability essential.

What are the key skills and qualifications needed to thrive as a Patient Financial Representative, and why are they important?

To thrive as a Patient Financial Representative, you need strong knowledge of medical billing, health insurance processes, and basic accounting, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health record (EHR) systems, and industry certifications such as Certified Revenue Cycle Specialist (CRCS) are typically required. Excellent communication, attention to detail, and problem-solving skills help in managing patient inquiries and resolving billing issues. These skills are essential for ensuring accurate billing, timely collections, and positive patient experiences within healthcare organizations.
More about Patient Financial Representative jobs
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What states have the most Patient Financial Representative jobs? States with the most job openings for Patient Financial Representative jobs include:
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What are popular job titles related to Patient Financial Representative jobs? For Patient Financial Representative jobs, the most frequently searched job titles are:
Patient Financial Representative jobs near you
Infographic showing various Patient Financial Representative job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $41,256 per year, or $19.8 per hour.
Patient Financial Representative (Hybrid)

Patient Financial Representative (Hybrid)

Jefferson City Medical Group (JCMG)

Jefferson City, MO

$16.27 - $19.93/hr

Full-time

Medical, Retirement, PTO

Posted 7 days ago

Jefferson City Medical Group rating

6.7

Company rating: 6.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

RESPONSIBILITIES
The Patient Financial Representative provides Customer Service by working directly with the patient or patient representative to answer questions or concerns relating to charges, payments, and insurance coverage. Communicates with the patient or patient representative regarding their financial obligation with the goal of effectively resolving the outstanding balance according to JCMG policies. Collaborates with clinic staff and physicians regarding patients with delinquent account balances. Documents activities in the patient’s account notes in eClinicalWorks and HST. Recommends outstanding account balances for the collection process as appropriate. Performs all other duties as assigned by supervisor.
JCMG Core Competencies:
  1. Strives for continuous quality improvement.
  2. Participates in educational experiences designed to maintain and/or improve professional competence.
  3. Maintains high work ethic standards.
  4. Provides quality customer service to staff, patients and visitors always.
MINIMUM QUALIFICATIONS
Education:
  • High school diploma or GED.
  • Associate degree preferred.
Experience:
  • Minimum of one year in a Customer Service role.
  • Familiar with medical office practices preferred.
  • Background in medical billing preferred.
Certification/License:
  • N/A
Knowledge/skills/Abilities:
  • Knowledge of medical billing/collection practices, basic medical coding, insurance agency operating procedures and practices, governmental legal and regulatory provisions related to collection activities.
  • Skill with computer applications.
  • Must possess strong interpersonal skills and the ability to communicate effectively with patients, co-workers and management.
  • Must be able to work effectively as a team member.
WORK ENVIRONMENT
Works in heated and air-conditioned area consistent with a normal office environment.
BENEFITS
  • Health insurance amp; employer paid short- and long-term disability
  • Generous PTO policy, beginning at 148-hours annually
  • 56 hours paid Holiday Leave
  • Employer Retirement Plan (401K) with employer match
  • Tuition reimbursement and other professional advancements, including a Medical Assistant training program

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