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Patient Financial Representative Jobs in Florida

The National Patient Financial Counselor is responsible for assisting patients in navigating their ... The requirements listed below are representative of the competencies (minimum knowledge, skill, and ...

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Patient Financial Representative information

See Florida salary details

$9

$14

$18

How much do patient financial representative jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for patient financial representative in Florida is $14.82, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $15.82 per hour, depending on experience, location, and employer.

What is a patient financial representative?

Patient Financial Representatives are professionals who help patients understand and manage the financial aspects of their healthcare. They assist with billing questions, insurance claims, payment plans, and provide cost estimates for medical services. Their role is to serve as a liaison between patients, healthcare providers, and insurance companies to ensure that billing issues are resolved efficiently and patients are aware of their financial responsibilities. They play a key part in helping patients navigate complex medical billing systems and in ensuring healthcare organizations receive timely payments.

What are some common challenges patient financial representatives face when working with patients regarding billing and insurance issues?

Patient Financial Representatives often encounter challenges such as explaining complex billing statements, navigating insurance coverage limitations, and assisting patients who may be stressed or frustrated by their financial responsibilities. Success in this role requires strong communication skills, patience, and a thorough understanding of healthcare billing processes. Representatives frequently work closely with clinical staff, insurance companies, and patients to resolve discrepancies and ensure accurate billing, making teamwork and adaptability essential.

What are the key skills and qualifications needed to thrive as a patient financial representative, and why are they important?

To thrive as a Patient Financial Representative, you need strong knowledge of medical billing, health insurance processes, and basic accounting, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health record (EHR) systems, and industry certifications such as Certified Revenue Cycle Specialist (CRCS) are typically required. Excellent communication, attention to detail, and problem-solving skills help in managing patient inquiries and resolving billing issues. These skills are essential for ensuring accurate billing, timely collections, and positive patient experiences within healthcare organizations.

What is the difference between Patient Financial Representative vs Medical Billing Specialist?

AspectPatient Financial RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesPatient account management, insurance verification, payment collectionProcessing insurance claims, coding, billing submissions

Both roles work within healthcare finance, focusing on patient accounts and billing. The Patient Financial Representative interacts directly with patients to explain bills and collect payments, while the Medical Billing Specialist handles the technical side of submitting claims and coding. Understanding these differences helps job seekers find the right position in healthcare finance.

Is healthcare finance a good career?

A career as a Patient Financial Representative involves managing patient accounts, insurance claims, and billing processes in healthcare settings. It offers stable employment opportunities, requires strong communication and organizational skills, and often involves working with billing software and healthcare regulations. The role can provide steady income and growth potential within the healthcare industry.

What cities in Florida are hiring for Patient Financial Representative jobs?

Cities in Florida with the most Patient Financial Representative job openings:

Infographic showing various Patient Financial Representative job openings in Florida as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $30,831 per year, or $14.8 per hour.

Patient Financial Representative

Clearwater, FL • On-site, Remote


BayCare Health System
Health Care and Social Assistance • 10K+ employees

7.5

Company rating: 7.5 out of 10

Based on 405 frontline employees who took The Breakroom Quiz

234th of 895 rated healthcare providers

People enjoy working here

Good employer

Recommended by students


Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago


Job description

Why BayCare?
Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that is built on a foundation of trust, dignity, respect, responsibility, and clinical excellence. Our team members focus on tomorrow by achieving personal and professional success today. That is why you will thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.
Position Details:
  • Location: Remote (must reside in Florida)
  • Status: Full-time
  • Shift: 8:00 AM to 4:30 PM
  • Days: Monday through Friday

This Patient Financial Representative II opportunity is a full-time remote position. Team members must reside in Florida.
Responsibilities:
The Patient Financial Representative II performs patient accounting functions including billing, collections, customer service, and cash applications, documents patient account activity, responds to customer billing inquiries, posts payments, implements billing guideline changes and identifies trends at a payer specific level, applies federal and state guidelines to collection efforts, interprets and follows up on Explanation of Benefits, inventories supplies, reports and tracks equipment maintenance, performs other duties as assigned.
Experience
  • Required: 2 years of Patient Accounts experience or 2 years of experience in a related field.
  • Preferred: Experience with the Department of Children & Families (DCF) or other public assistance programs.

Certifications and Licensure: None required
Education: Required High School or equivalent
Specific Skills:
  • Customer service skills
  • Administrative and clerical skills
  • Organizational skills
  • Knowledge of regulatory standards appropriate to position
  • Medical terminology use and understanding
  • Written and verbal communication skills
  • Work with a team
  • Computer skills appropriate to position

BayCare offers a competitive total reward package including:
  • Benefits (Medical, Dental, Vision)
  • Paid Time Off
  • Tuition Assistance
  • 401K Match and additional yearly contribution
  • Annual performance appraisals and team award bonus
  • Family resources and wellness opportunities
  • Community perks and discounts

Equal Opportunity Employer Veterans/Disabled


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