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Patient Accounts Representative Jobs (NOW HIRING)

UHS

Patient Accounts Representative

Sacramento, CA · On-site

$21 - $23/hr

The Patient Account Representative is responsible for submittal of electronic and manual billings, account statements, and for follow-up with third-party payers and patients for outstanding balances.

Brownhealth

$18.25 - $24/hr

Direct Admission is completed on the Nursing unit by the Patient Account Representative.Self-pay patients - refer to Medicaid Specialist/Patient Financial Advocate. Completes waiver for "Non-Covered ...

Brown University Health

Patient Accounts Rep

Providence, RI

$18.25 - $24/hr

Direct Admission is completed on the Nursing unit by the Patient Account Representative. Self-pay patients - refer to Medicaid Specialist/Patient Financial Advocate. Completes waiver for "Non-Covered ...

Brown University Health

Patient Accounts Rep

Providence, RI

$18.25 - $24/hr

Direct Admission is completed on the Nursing unit by the Patient Account Representative. Self-pay patients - refer to Medicaid Specialist/Patient Financial Advocate. Completes waiver for "Non-Covered ...

BJC HealthCare

Patient Accounts Rep II

Saint Louis, MO

$16.75 - $22.25/hr

Additional Information About the Role BJC HealthCare is seeking a Patient Accounts Representative to assist with physician billing follow up. Duties for this role include working claims, contacting ...

UHS

PATIENT ACCOUNTS REP

Washington, DC · On-site

$19.75 - $26/hr

The Patient Account Representative plays a key role in efficiently coordinating the timely collection of patient out-of-pocket expenses to ensure smooth financial operations. Job Duties ...

UHS

Patient Accounts Representative

Philadelphia, PA · On-site

$17.25 - $22.75/hr

The Patient Account Representative is responsible for billing and collections of all HIPAA compliant claims to insurance companies for payment of all patient related charges and following up on ...

UHS

PATIENT ACCOUNTS REP

Titusville, FL · On-site

$15.50 - $20.50/hr

The Patient Accounts Rep is responsible managing the billing process for assigned hospitals within UHS. Individuals in this role will work to achieve maximum reimburse for services provided through ...

UHS

PATIENT ACCOUNTS REP

Washington, DC

$19.75 - $26/hr

The Patient Account Representative plays a key role in efficiently coordinating the timely collection of patient out-of-pocket expenses to ensure smooth financial operations. Job Duties ...

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Patient Accounts Representative information

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How much do patient accounts representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for patient accounts representative in the United States is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.84 per hour, depending on experience, location, and employer.

How does a Patient Accounts Representative typically interact with other departments within a healthcare facility?

Patient Accounts Representatives regularly collaborate with departments such as billing, medical records, and patient services to ensure accurate processing of patient accounts. They often communicate with clinical staff to verify procedure codes and with insurance coordinators to resolve coverage or claim issues. This cross-departmental teamwork is essential to address discrepancies quickly and provide patients with clear, timely information regarding their accounts.

What are the key skills and qualifications needed to thrive as a Patient Accounts Representative, and why are they important?

To thrive as a Patient Accounts Representative, you need a solid understanding of medical billing, insurance claims processing, and healthcare regulations, typically supported by a high school diploma or associate degree. Familiarity with billing software, electronic health record (EHR) systems, and coding tools such as ICD-10 and CPT is often required. Strong attention to detail, effective communication, and problem-solving abilities help you manage patient inquiries and resolve account discrepancies. These skills ensure accurate processing of patient accounts, timely reimbursements, and high-quality customer service in a healthcare environment.

What is the difference between Patient Accounts Representative vs Medical Billing Specialist?

AspectPatient Accounts RepresentativeMedical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing inquiries, payment processingPreparing and submitting insurance claims, coding, reimbursement processing
Common UsageHospitals, clinics, healthcare providersBilling companies, healthcare organizations

While both roles involve financial aspects of healthcare, the Patient Accounts Representative primarily handles patient interactions and account management, whereas the Medical Billing Specialist focuses on insurance claims and reimbursement processes. Both roles are essential in healthcare revenue cycle management but differ in daily tasks and focus areas.

What are Patient Accounts Representatives?

Patient Accounts Representatives are healthcare professionals responsible for managing patient billing, payments, and financial records within medical facilities. They communicate with patients about their accounts, process insurance claims, handle billing inquiries, and ensure accurate and timely collection of payments. Their role is essential for maintaining the financial health of medical organizations and providing patients with clear information about their financial responsibilities.
More about Patient Accounts Representative jobs
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Who are the top companies hiring for Patient Accounts Representative jobs? The top employers for Patient Accounts Representative jobs are:
What states have the most Patient Accounts Representative jobs? States with the most job openings for Patient Accounts Representative jobs include:
What are popular job titles related to Patient Accounts Representative jobs? For Patient Accounts Representative jobs, the most frequently searched job titles are:
Patient Accounts Representative jobs near you
Infographic showing various Patient Accounts Representative job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $44,549 per year, or $21.4 per hour.
Patient Accounts Representative

Patient Accounts Representative

Carolina NeuroSurgery & Spine Associates

Charlotte, NC

$17.50 - $23.25/hr

Other

Posted 5 days ago

Job description

Description

Description

Carolina Neurosurgery and Spine Associates is seeking a Full-Time Patient Accounts Representative for our Charlotte office. 


Job Objective: To maximize practice revenue by working effectively and efficiently with others to meet monthly RCM goals. Promotes positivity and collaboration within all CNSA departments.


Essential Job Responsibilities:

  • Posts payments from patient portals, attorneys, and received through mail and via phone
  • Corresponds with attorneys that have a contracted lien with CNSA
  • Provides coverage for billing and BillPay phone lines
  • Works self-pay accounts receivable and generates appropriate collection letters for mailing
  • Pre-lists accounts for collections
  • Contacts patients regarding bad debt balances
  • Sets up patients on budget plans and generates budget letters for mailing
  • Reviews and authorizes scheduling of patients with bad debt
  • Determines financial clearance and collects patient responsibility prior to scheduling of surgery
  • Posts collection agency checks
  • Trains new department employees and maintains accurate training documents 
  • Works closely with collection agencies to ensure proper payment reporting
  • Works closely with Customer Services Representatives, Appointments Staff, and Financial Counselors to ensure consistent policies and procedures
  • Maintains strictest confidentiality and follows all CNSA guidelines regarding HIPAA regulations
  • Completes additional tasks as assigned by management

Company Culture Responsibilities: 

  • Reflects CNSA Core Values in all job responsibilities and interactions
  • Compassion: Treats others with compassion and empathy
  • Teamwork: Collaborates with all team members
  • Communication: Communicates effectively and with positivity
  • Integrity: Acts with integrity and accountability
  • Innovation: Remains open-minded to new ideas and continual improvement
  • Community: Treats every patient and team member as a part of the CNSA community
  • Participates in department or system wide improvement plans
  • Reports to work and adheres to assigned schedule from manager
  • Performs high quality work that is neat, accurate, complete, and on time
  • Offers help to all patients by promptly responding to requests and needs
  • Asks questions to gain full understanding of assignments
  • Uses computer for approved work purposes only, and limits personal phone calls


Full Time Monday - Friday




Requirements

Education: At least a High School Diploma or GED


Job Related Experience: Minimum one year of billing or accounts receivable experience in a health care organization



Other Requirements:      


Performance Requirements:


Knowledge:

  1. Medical terminology, orders, and organizational services
  2. Legal and ethical considerations related to patient information
  3. HIPAA guidelines and policies
  4. Customer service principles and techniques
  5. Awareness and understanding of interdepartmental responsibilities for informed decision making


Skills:

  1. Time management, problem solving, multitasking, and prioritizing
  2. Effective communication
  3. Basic understanding of Microsoft Office Suite and Electronic Medical Record (EMR) systems
  4. Detail orientation


Abilities:

  1. Establishes and maintains effective working relationships with coworkers and diverse patient populations
  2. Analyzes situations and responds appropriately 
  3. Organizes and prioritizes information and assignments
  4. Works independently with little or no supervision


Working Environment: Office-based with half time spent working in various computer systems and half communicating via phone

Mental/Physical Requirements: Sitting and standing associated with a typical office environment. Speaking and hearing, both in-person and on the phone.      




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