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Patient Accounts Representative Jobs (NOW HIRING)

UHS

Patient Accounts Rep - Full Time

Fremont, CA

$21.25 - $28.25/hr

The Patient Account Rep is responsible for the effective and creative use of proven follow-up techniques, and self-directed initiative, to contact patients and third party payers to collect payments ...

Red River RCM

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Remote Patient Accounts Representative

Sherman, TX · On-site

$18 - $20/hr

Our Patient Account Representatives play an important role in helping resolve outstanding insurance accounts and ensuring claims are followed through to appropriate resolution. At Red River RCM, we ...

Red River RCM

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Remote Patient Accounts Representative

Sherman, TX · On-site

$18 - $20/hr

Our Patient Account Representatives play an important role in helping resolve outstanding insurance accounts and ensuring claims are followed through to appropriate resolution. At Red River RCM, we ...

LMH Health

Patient Accounts Representative

Lawrence, KS · On-site

$17 - $22.50/hr

JOB SUMMARY The Patient Accounts Representative is responsible for timely and accurate billing and collections of hospital claims to patients and third party payers. Review and analyze information ...

UHS

Patient Accounts Representative

Sacramento, CA · On-site

$24.50/hr

The Patient Account Representative is responsible for submittal of electronic and manual billings, account statements, and for follow-up with third-party payers and patients for outstanding balances.

Brown University Health

Patient Accounts Rep

Providence, RI · On-site

$18.25 - $24/hr

Direct Admission is completed on the Nursing unit by the Patient Account Representative. Self-pay patients - refer to Medicaid Specialist/Patient Financial Advocate. Completes waiver for "Non-Covered ...

Brown University Health

Patient Accounts Rep

Providence, RI

$18.25 - $24/hr

Direct Admission is completed on the Nursing unit by the Patient Account Representative. Self-pay patients - refer to Medicaid Specialist/Patient Financial Advocate. Completes waiver for "Non-Covered ...

Brown University Health

Patient Accounts Rep

Providence, RI · On-site

$18.25 - $24/hr

Direct Admission is completed on the Nursing unit by the Patient Account Representative. Self-pay patients - refer to Medicaid Specialist/Patient Financial Advocate. Completes waiver for "Non-Covered ...

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How much do patient accounts representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for patient accounts representative in the United States is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.84 per hour, depending on experience, location, and employer.

What is a patient accounts representative?

Patient Accounts Representatives are healthcare professionals responsible for managing patient billing, payments, and financial records within medical facilities. They communicate with patients about their accounts, process insurance claims, handle billing inquiries, and ensure accurate and timely collection of payments. Their role is essential for maintaining the financial health of medical organizations and providing patients with clear information about their financial responsibilities.

How does a patient accounts representative typically interact with other departments within a healthcare facility?

Patient Accounts Representatives regularly collaborate with departments such as billing, medical records, and patient services to ensure accurate processing of patient accounts. They often communicate with clinical staff to verify procedure codes and with insurance coordinators to resolve coverage or claim issues. This cross-departmental teamwork is essential to address discrepancies quickly and provide patients with clear, timely information regarding their accounts.

What are the key skills and qualifications needed to thrive as a patient accounts representative, and why are they important?

To thrive as a Patient Accounts Representative, you need a solid understanding of medical billing, insurance claims processing, and healthcare regulations, typically supported by a high school diploma or associate degree. Familiarity with billing software, electronic health record (EHR) systems, and coding tools such as ICD-10 and CPT is often required. Strong attention to detail, effective communication, and problem-solving abilities help you manage patient inquiries and resolve account discrepancies. These skills ensure accurate processing of patient accounts, timely reimbursements, and high-quality customer service in a healthcare environment.

What is the difference between Patient Accounts Representative vs Medical Billing Specialist?

AspectPatient Accounts RepresentativeMedical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing inquiries, payment processingPreparing and submitting insurance claims, coding, reimbursement processing
Common UsageHospitals, clinics, healthcare providersBilling companies, healthcare organizations

While both roles involve financial aspects of healthcare, the Patient Accounts Representative primarily handles patient interactions and account management, whereas the Medical Billing Specialist focuses on insurance claims and reimbursement processes. Both roles are essential in healthcare revenue cycle management but differ in daily tasks and focus areas.

How to become a patient accounts representative?

To become a patient accounts representative, candidates typically need a high school diploma or equivalent and should develop skills in medical billing, coding, and customer service. Many employers prefer candidates with experience using billing software and knowledge of healthcare regulations such as HIPAA. Certification programs in medical billing and coding can enhance job prospects.
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Patient Accounts Representative jobs near you
Infographic showing various Patient Accounts Representative job openings in the United States as of August 2026, with employment types broken down into 4% As Needed, 68% Full Time, 19% Part Time, and 9% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,549 per year, or $21.4 per hour.

Patient Accounts Representative

Harris County ESD 11

Spring, TX

$16 - $21.25/hr

Full-time

Posted 16 days ago

Job description

Description

SUMMARY:

The Patient Accounts Representative is responsible for managing the full lifecycle of insurance claims, ensuring accurate billing, timely reimbursement, and exceptional communication with patients, payers, and internal departments. This role requires strong analytical skills, attention to detail, and the ability to navigate complex payer requirements across Medicare, Medicaid, and commercial insurance plans. 


ESSENTIAL FUNCTIONS:

  • Performs proactive follow-ups on insurance claims with Medicare, Medicaid, and commercial payers to drive timely resolution of outstanding balances and reduce aging accounts.
  • Reviews, analyzes, and resolves denied or rejected claims by identifying root causes, correcting errors, and submitting accurate documentation to payers.
  • Contacts patients to obtain missing information, clarify billing concerns, and provide clear updates on claim status and financial responsibilities.
  • Maintains detailed, compliant records of all claim activity, payer interactions, and follow-up actions within internal systems to support audit readiness.
  • Partners with billing, coding, verification and external vendors to insure accuracy and address system issues contributing to denials.
  • Tracks payer behavior and reimbursement patterns, escalating issues to leadership to support process improvements and revenue protection.
  • Assists the verification team as needed to confirm patient eligibility and benefits, preventing avoidable claim delays.
  • Identifies overpayments for both patients and insurance carriers, prepares refund requests with proper documentation, and notifies management promptly.
  • Answers inbound calls from patients, attorneys, and other stakeholders, providing accurate information and resolving billing-related inquiries.
  • Monitors and maintains accounts      receivables by processing aging reports and specific workflows as      indicated by the collection procedures for each payer type.
  • Refers accounts to Patient Account      Supervisor/Manager, as needed.
  • Performs other duties as assigned. 

QUALIFICATIONS:

  • High School Diploma or GED      equivalent.
  • Minimum of three (3) years of      experience in medical billing, insurance follow-up, or healthcare accounts      receivable.
  • Knowledge of medical terminology,      ICD-10 coding, and insurance claim filing processes.
  • Understanding of Medicare, Medicaid,      commercial insurance, and ambulance billing policies and procedures.
  • Experience resolving denied or      rejected claims and working payer accounts receivable.
  • Proficient in Microsoft Office,      including Excel and Word, and billing system software.
  • Strong communication,      organizational, and customer service skills.
  • Ability to multi-task, prioritize      workload, and work effectively in a fast-paced environment.
  • Must have been excluded by the OIG      to Participate in Federally Funded Health Care Programs

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • Sit for extended periods of time
  • Walk, stand, bend, squat, twist and reach
  • Simple grasping and fine manipulation
  • Extended keyboarding


WORKING CONDITIONS

  • Air-conditioned office environment

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