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Patient Accounts Representative Jobs (NOW HIRING)

Brown University Health

Patient Accounts Rep

Providence, RI · On-site

$18.25 - $24/hr

Direct Admission is completed on the Nursing unit by the Patient Account Representative. Self-pay patients - refer to Medicaid Specialist/Patient Financial Advocate. Completes waiver for "Non-Covered ...

Brown University Health

Patient Accounts Rep

Providence, RI

$18.25 - $24/hr

Direct Admission is completed on the Nursing unit by the Patient Account Representative. Self-pay patients - refer to Medicaid Specialist/Patient Financial Advocate. Completes waiver for "Non-Covered ...

Brown University Health

Patient Accounts Rep

$18.50 - $24.25/hr

Direct Admission is completed on the Nursing unit by the Patient Account Representative.Self-pay patients - refer to Medicaid Specialist/Patient Financial Advocate. Completes waiver for "Non-Covered ...

Brownhealth

Patient Accounts Rep

Providence, RI

$18.25 - $24/hr

Direct Admission is completed on the Nursing unit by the Patient Account Representative.Self-pay patients - refer to Medicaid Specialist/Patient Financial Advocate. Completes waiver for "Non-Covered ...

Brownhealth

$18.25 - $24/hr

Direct Admission is completed on the Nursing unit by the Patient Account Representative.Self-pay patients - refer to Medicaid Specialist/Patient Financial Advocate. Completes waiver for "Non-Covered ...

Brown University Health

Patient Accounts Rep

Providence, RI

$18.25 - $24/hr

Direct Admission is completed on the Nursing unit by the Patient Account Representative. Self-pay patients - refer to Medicaid Specialist/Patient Financial Advocate. Completes waiver for "Non-Covered ...

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How much do patient accounts representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for patient accounts representative in the United States is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.84 per hour, depending on experience, location, and employer.

How does a Patient Accounts Representative typically interact with other departments within a healthcare facility?

Patient Accounts Representatives regularly collaborate with departments such as billing, medical records, and patient services to ensure accurate processing of patient accounts. They often communicate with clinical staff to verify procedure codes and with insurance coordinators to resolve coverage or claim issues. This cross-departmental teamwork is essential to address discrepancies quickly and provide patients with clear, timely information regarding their accounts.

What are the key skills and qualifications needed to thrive as a Patient Accounts Representative, and why are they important?

To thrive as a Patient Accounts Representative, you need a solid understanding of medical billing, insurance claims processing, and healthcare regulations, typically supported by a high school diploma or associate degree. Familiarity with billing software, electronic health record (EHR) systems, and coding tools such as ICD-10 and CPT is often required. Strong attention to detail, effective communication, and problem-solving abilities help you manage patient inquiries and resolve account discrepancies. These skills ensure accurate processing of patient accounts, timely reimbursements, and high-quality customer service in a healthcare environment.

What is the difference between Patient Accounts Representative vs Medical Billing Specialist?

AspectPatient Accounts RepresentativeMedical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing inquiries, payment processingPreparing and submitting insurance claims, coding, reimbursement processing
Common UsageHospitals, clinics, healthcare providersBilling companies, healthcare organizations

While both roles involve financial aspects of healthcare, the Patient Accounts Representative primarily handles patient interactions and account management, whereas the Medical Billing Specialist focuses on insurance claims and reimbursement processes. Both roles are essential in healthcare revenue cycle management but differ in daily tasks and focus areas.

What are Patient Accounts Representatives?

Patient Accounts Representatives are healthcare professionals responsible for managing patient billing, payments, and financial records within medical facilities. They communicate with patients about their accounts, process insurance claims, handle billing inquiries, and ensure accurate and timely collection of payments. Their role is essential for maintaining the financial health of medical organizations and providing patients with clear information about their financial responsibilities.
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Patient Accounts Representative jobs near you
Infographic showing various Patient Accounts Representative job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $44,549 per year, or $21.4 per hour.
Patient Accounts Representative

Patient Accounts Representative

Saint Luke's Health System

Kansas City, MO • On-site, Remote

$17.50 - $23.25/hr

Full-time

Posted 3 days ago

Saint Luke's Health System (Kansas City) rating

7.1

Company rating: 7.1 out of 10

Based on 108 frontline employees who took The Breakroom Quiz

372nd of 870 rated healthcare providers

Job description

Job Description
Patient Accounts Representative is responsible for reviewing, billing, collection, and accounts receivable activities for the hospital (and in some cases the physician) billing departments within Saint Luke's Health System. .
Payments
  • Responsible for EDI transmissions, electronic, and manual payment posting
  • Resolve electronic remittance errors
  • Responsible for recording daily Epic posting batches to cash deposit
  • Balance payment batches posted in Epic to cash deposits and resolve variance
  • Resolve payment posting errors
  • Research missing checks, payments, and/or EOBs which may include contacting payors
  • Responsible for processing virtual credit card payments from payors
  • Responsible for opening mail with checks and route to appropriate area/address
  • Responsible for indexing HB-EOB scanning queue in On Base and processing zero pays if applicable
  • Responsible for assigned work queues within Epic
  • Responsible for assigned Unidentified accounts in Epic
  • Responsible for researching/resolving incoming faxes and Group email box

Credits
  • Responsible for reviewing patient/guarantor accounts and investigating credit balances (includes reviewing overpayments from insurance companies and patients)
  • Investigate Undistributed payments in Epic system to determine if should be re-distributed or refunded
  • Identify trends causing credits and escalate to other team members for resolution
  • Work assigned work queues within Epic timely

Job Requirements
Applicable Experience:
Job Details
Full Time
Day (United States of America)
The best place to get care. The best place to give care. Saint Luke's 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke's means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.
Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.

What Saint Luke's Health System (Kansas City) employees say

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