How to become a patient account representative?

As a patient account representative, you act as a liaison between the individual, the healthcare facility, and the insurance company to resolve billing issues and claims. Typical educational qualifications for this career include post-secondary coursework in medical billing and knowledge of medical terminology. Your job duties require you to maintain compliance with the Health Insurance Portability and Accountability Act for any transmission of patient health records, so you need to be familiar with these regulations. While not necessary, some individuals pursue the Certified Bookkeeper credential from the American Institute of Professional Bookkeepers. Excellent math skills are vital for this position. Strong interpersonal skills are also helpful for handling complaints and solving disputes.