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Patient Account Representative Jobs in Michigan (NOW HIRING)

CLH Insurance Agency

Account Representative

Owosso, MI · On-site

Joining CLH Insurance Agency as a Account Representative means becoming an essential part of a growing and customer-focused insurance agency. Your initiative, people skills, and ability to connect ...

MyMichigan Health

Professional Billing Account Rep

Midland, MI · On-site

$15.50 - $20.50/hr

Maintains accuracy of insurance and patient account status. Understands payer billing requirements. Resolve credit balances. Performs other miscellaneous related duties. Certifications and Licensures ...

Superior Auto Inc

Account Representative

Hillsdale, MI · On-site

$14 - $15/hr

We're looking for an Account Representative who excels at delivering outstanding customer service and thrives on building lasting professional relationships. By effectively communicating and driving ...

Superior Auto Inc

Account Representative

Sturgis, MI · On-site

$14 - $15/hr

We're looking for an Account Representative who excels at delivering outstanding customer service and thrives on building lasting professional relationships. By effectively communicating and driving ...

Brand My Bags

Be Seen First

Customer Account Representative

Oak Park, MI · On-site

$60K - $70K/yr

Position Summary We're seeking a detail-oriented Customer Account Representative to join our production and operations team. In this role, you will serve as the key point of contact for customers ...

MAG Law

Account Representative

Farmington Hills, MI · On-site

$47K/yr

Preparing statements of account and meticulously reconciling ledgers * Performing data entry with precise accuracy * Effectively communicate and follow up with clients and debtors * Prioritizing and ...

MAG Law

Account Representative

Saint Clair Shores, MI · On-site

$47K/yr

Preparing statements of account and meticulously reconciling ledgers * Performing data entry with precise accuracy * Effectively communicate and follow up with clients and debtors * Prioritizing and ...

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Patient Account Representative information

See Michigan salary details

$10

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How much do patient account representative jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for patient account representative in Michigan is $18.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $19.90 per hour, depending on experience, location, and employer.

What is a patient account representative?

A patient account representative works directly with patients to help manage questions and resolve issues regarding billing and collection. Your duties include communicating with individuals and insurance companies to provide information, handle complaints, and inquire about claims. As a patient account representative, you also act as a specialist in handling repayment options and delinquent accounts. Qualifications include a high school diploma or equivalent, as well as prior work experience in a medical billing or collections office. Excellent verbal and interpersonal skills are essential for this career.

How does a patient account representative typically interact with other departments within a healthcare facility?

Patient Account Representatives frequently collaborate with departments such as billing, medical records, and clinical staff to ensure accurate patient billing and resolve account discrepancies. They often communicate with insurance coordinators to verify coverage and clarify claim details, and may work with front desk or admissions teams to collect necessary patient information. This cross-departmental teamwork is essential to address account issues promptly, enhance patient satisfaction, and maintain streamlined revenue cycles.

What are the key skills and qualifications needed to thrive as a patient account representative, and why are they important?

To thrive as a Patient Account Representative, you need strong knowledge of medical billing, insurance processes, and account reconciliation, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health records (EHRs), and coding systems like ICD-10 and CPT is essential. Excellent communication, problem-solving abilities, and attention to detail help build trust with patients and ensure accurate account management. These skills ensure patients are billed correctly, payments are collected efficiently, and healthcare providers maintain positive financial relationships.

What is the difference between Patient Account Representative vs Medical Billing Specialist?

AspectPatient Account RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing inquiries, insurance verificationProcessing insurance claims, coding, billing submissions
Common UsagePatient communication, account managementClaims processing, reimbursement

While both roles involve billing and insurance processes, the Patient Account Representative focuses on managing patient accounts and communication, whereas the Medical Billing Specialist primarily handles claims processing and coding. Both positions are essential in healthcare revenue cycle management and often work closely together.

What does a patient account representative do?

A patient account representative manages patients' billing and insurance information, processes payments, and resolves billing issues. They often use billing software and require strong communication skills to coordinate with patients and healthcare providers.
More about Patient Account Representative jobs

What are the most commonly searched types of Patient Account Representative jobs in Michigan?

The most popular types of Patient Account Representative jobs in Michigan are:

What are popular job titles related to Patient Account Representative jobs in Michigan?

For Patient Account Representative jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Patient Account Representative jobs in Michigan look for?

The top searched job categories for Patient Account Representative jobs in Michigan are:

What are popular job titles related to Patient Account Representative jobs in MI?

For Patient Account Representative jobs in MI, the most frequently searched job titles are:

Patient Account Representative jobs near you
Infographic showing various Patient Account Representative job openings in Michigan as of August 2026, with employment types broken down into 80% Full Time, 15% Part Time, 3% Contract, and 2% Nights. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $38,829 per year, or $18.7 per hour.

Account Representative

Jordan Mitchell - Farmers Insurance Agency

Detroit, MI • On-site

Full-time

PTO

Re-posted 10 days ago

Job description

Benefits:
  • Competitive pay
  • Bonus based on performance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:
At Jordan Mitchell - Farmers Insurance Agency, we are looking for a motivated Account Representative who is eager to contribute to the continued success of our agency. In this role, you’ll engage directly with customers to understand their unique situations, offer coverage solutions that provide real value, and support them with excellent service throughout the process. Your enthusiasm for helping people and your focus on growth will make you a strong fit for our team.
This is a great opportunity for someone who enjoys sales, values meaningful connections, and is committed to professional development. Those who excel will find opportunities to take on greater responsibility and advance within the agency.
RESPONSIBILITIES:
  • Prospect and connect with potential customers to expand the agency’s reach.
  • Provide clear explanations of insurance options, helping customers make informed decisions.
  • Nurture long-term relationships through consistent follow-up and customer care.
  • Manage customer files accurately and handle policy servicing needs.
QUALIFICATIONS:
  • Confident communicator with strong relationship-building skills.
  • Background in sales or customer service is preferred but not required.
  • Self-motivated, goal-oriented, and eager to achieve results.
  • Must be willing to obtain applicable insurance licensing.
  • Organized and able to manage multiple tasks effectively.