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How much do chaa certification jobs pay per year?

As of Jun 6, 2026, the average yearly pay for chaa certification in the United States is $71,627.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $92,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Chaa Certification position, and why are they important?

To thrive as a CHAA Certification holder (Certified Healthcare Access Associate), you need strong knowledge of patient registration, healthcare administrative processes, and customer service, typically supported by the National Association of Healthcare Access Management (NAHAM) CHAA credential. Familiarity with electronic health record (EHR) systems, medical billing software, and appointment scheduling platforms is essential. Excellent communication, attention to detail, and problem-solving abilities are highly valued in this role. These competencies ensure accurate patient data handling, efficient workflow, and a positive experience for patients and healthcare teams.

What are some typical daily responsibilities for someone with a CHAA Certification?

Daily tasks for a professional with CHAA Certification often include registering patients, verifying insurance coverage, collecting co-pays, and updating patient records in electronic health systems. You will interact regularly with patients, physicians, and insurance providers to ensure accurate and timely processing of admissions or appointments. Attention to detail is key, as mistakes in registration or billing information can affect patient care and organizational reimbursement. Additionally, you'll be troubleshooting patient concerns and helping streamline access to care, making you an essential part of the healthcare front office team.

What is a CHAA Certification job?

A CHAA (Certified Healthcare Access Associate) certification job refers to roles in patient access services, such as patient registration, admissions, and front desk operations in healthcare facilities. Professionals with CHAA certification demonstrate knowledge of healthcare regulations, customer service, and administrative processes. This credential is recognized by the National Association of Healthcare Access Management (NAHAM) and can enhance career opportunities in the healthcare industry.

More about Chaa Certification jobs
What cities are hiring for Chaa Certification jobs? Cities with the most Chaa Certification job openings:
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Chaa Certification jobs near you
Infographic showing various Chaa Certification job openings in the United States as of May 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 100% In-person job distribution, with an average salary of $71,627 per year, or $34.4 per hour.

Access Specialist | Certified Healthcare Access Associate (CHAA)

MLee Healthcare Staffing and Recruiting, Inc

Fuquay Varina, NC • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Access Specialist | Certified Healthcare Access Associate (CHAA)

Join a dedicated healthcare team as an Access Specialist, where you will play a vital role in managing patient referrals and ensuring smooth clinical and financial clearance. This full-time, daytime position involves verifying demographic, clinical, financial, and insurance information, as well as validating medical necessity for Medicare and non-Medicare cases. You will coordinate physician orders and referrals, conduct insurance eligibility and benefit verification, and provide pre-certification and financial education to patients.

Key Responsibilities

  • Maintain comprehensive knowledge of referral processes and medical administrative procedures.
  • Perform insurance eligibility and benefit verification using various tools, ensuring authorizations align with requested services.
  • Validate medical necessity for services, procedures, and referrals to guarantee clinical and financial clearance.
  • Obtain and document specialist contact information and patient data accurately in electronic health records.
  • Determine referral requirements and limitations, including emergent referrals.
  • Pre-register patients for upcoming visits and communicate appointment details to patients and referring offices.
  • Provide follow-up on referrals according to established protocols and timelines.
  • Assist insurance companies, physicians, and hospital departments with patient information in compliance with privacy regulations.
  • Meet or exceed accuracy standards set by leadership.

Education and Experience

  • Registered or Certified Medical Office Assistant, or 2-4 years of direct referral experience as an alternative.
  • Licensed Practical Nurse background is preferred.
  • Medical terminology knowledge is required.
  • 2-4 years of insurance or referral experience in a hospital or medical office setting is preferred.

Skills and Abilities

  • Successful completion of pre-employment and post-training testing.
  • Pass and maintain Certified Healthcare Access Associate (CHAA) certification within one year.
  • Strong knowledge of insurance processes and payment collections.
  • Proficiency with Microsoft software.
  • Excellent verbal and written communication, customer service, and problem-solving skills.
  • Ability to manage complexity and stress in a dynamic healthcare environment.
  • Flexibility to work department hours and rotate shifts as needed.

Physical Requirements

  • Effective oral communication and sensory abilities to collect information.
  • Dexterity to operate office equipment and extensive computer use.
  • Ability to lift and move items up to 50 pounds occasionally.
  • Work in a low to moderate noise environment.

This role offers an opportunity to contribute to a regional healthcare network serving the Southeastern United States, providing compassionate and efficient access services to patients and providers alike.

Apply