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How much do chaa certification jobs pay per year?

As of Aug 17, 2026, the average yearly pay for chaa certification in the United States is $71,627.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $92,000.00 per year, depending on experience, location, and employer.

What is a CHAA certification?

A CHAA (Certified Healthcare Access Associate) certification job refers to roles in patient access services, such as patient registration, admissions, and front desk operations in healthcare facilities. Professionals with CHAA certification demonstrate knowledge of healthcare regulations, customer service, and administrative processes. This credential is recognized by the National Association of Healthcare Access Management (NAHAM) and can enhance career opportunities in the healthcare industry.

What are the typical daily responsibilities for someone with a CHAA certification?

Daily tasks for a professional with CHAA Certification often include registering patients, verifying insurance coverage, collecting co-pays, and updating patient records in electronic health systems. You will interact regularly with patients, physicians, and insurance providers to ensure accurate and timely processing of admissions or appointments. Attention to detail is key, as mistakes in registration or billing information can affect patient care and organizational reimbursement. Additionally, you'll be troubleshooting patient concerns and helping streamline access to care, making you an essential part of the healthcare front office team.

What are the key skills and qualifications needed to thrive in the CHAA certification position, and why are they important?

To thrive as a CHAA Certification holder (Certified Healthcare Access Associate), you need strong knowledge of patient registration, healthcare administrative processes, and customer service, typically supported by the National Association of Healthcare Access Management (NAHAM) CHAA credential. Familiarity with electronic health record (EHR) systems, medical billing software, and appointment scheduling platforms is essential. Excellent communication, attention to detail, and problem-solving abilities are highly valued in this role. These competencies ensure accurate patient data handling, efficient workflow, and a positive experience for patients and healthcare teams.

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Chaa Certification jobs near you
Infographic showing various Chaa Certification job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 17% Part Time, and 8% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $71,627 per year, or $34.4 per hour.

Patient Financial Services Coordinator- | Patient Access | Full time | Evenings

UF Health

Jacksonville, FL • On-site

Full-time

Posted 18 days ago

Job description

Overview
Reports directly to the Departmental Manager/Supervisor. Completes the admission/registration process and other admission finance functions. Serves as liaison between patients, nurses, physicians and others. Responsible for handling walk-in patients and incoming telephone calls from customers seeking assistance with matters involving the patient accounting function. This position must be knowledgeable of admitting, billing and collection functions and be able to resolve any outstanding issues without involving other staff members. Provides excellent customer service.
Qualifications
Education
  • Required: GED or High School Diploma
  • Preferred: Bachelor's degree, CHAA certification, and experience in a healthcare/medical insurance environment

Experience
  • Required: 3-5 years of customer service experience, preferably in a healthcare setting

Skills and Qualifications
  • Strong interpersonal skills
  • Ability to communicate effectively with individuals from diverse backgrounds
  • Knowledge of insurance requirements preferred
  • Excellent decision-making skills and initiative
  • Detail-oriented with strong organizational skills
  • Ability to prioritize tasks and manage workflow effectively
  • Ability to perform cashiering functions
  • Ability to handle stressful situations professionally
  • Proficiency with PCs in a Windows environment and minimum typing speed of 25 wpm.

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