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Chaa Certification Jobs (NOW HIRING)

Grande Ronde Hospital

Patient Access Rep

La Grande, OR · On-site

$16.50 - $21/hr

... CHAA) certification required. • Pass Patient Access Representative II competency module required (annually). Patient Access Senior Representative • High school graduate or GED required. • ...

Grande Ronde Hospital

Patient Access Rep

La Grande, OR · On-site

$16.50 - $21/hr

... CHAA) certification required. • Pass Patient Access Representative II competency module required (annually). Patient Access Senior Representative • High school graduate or GED required. • ...

Children's Health

Patient Access Specialist II

Plano, TX · On-site

$16.50 - $22/hr

National Association of Healthcare Access Management CHAA Certification preferred * Healthcare Financial Management Association CRCR Certification preferred OTHER REQUIREMENTS *Spanish and English ...

Children's Health

Patient Access Specialist II

Plano, TX · On-site

$16.50 - $22/hr

National Association of Healthcare Access Management CHAA Certification preferred * Healthcare Financial Management Association CRCR Certification preferred OTHER REQUIREMENTS *Spanish and English ...

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Chaa Certification information

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$31.5K

$71.6K

$115K

How much do chaa certification jobs pay per year?

As of Sep 7, 2026, the average yearly pay for chaa certification in the United States is $71,627.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $92,000.00 per year, depending on experience, location, and employer.

What is a CHAA certification?

A CHAA (Certified Healthcare Access Associate) certification job refers to roles in patient access services, such as patient registration, admissions, and front desk operations in healthcare facilities. Professionals with CHAA certification demonstrate knowledge of healthcare regulations, customer service, and administrative processes. This credential is recognized by the National Association of Healthcare Access Management (NAHAM) and can enhance career opportunities in the healthcare industry.

What are the typical daily responsibilities for someone with a CHAA certification?

Daily tasks for a professional with CHAA Certification often include registering patients, verifying insurance coverage, collecting co-pays, and updating patient records in electronic health systems. You will interact regularly with patients, physicians, and insurance providers to ensure accurate and timely processing of admissions or appointments. Attention to detail is key, as mistakes in registration or billing information can affect patient care and organizational reimbursement. Additionally, you'll be troubleshooting patient concerns and helping streamline access to care, making you an essential part of the healthcare front office team.

What are the key skills and qualifications needed to thrive in the CHAA certification position, and why are they important?

To thrive as a CHAA Certification holder (Certified Healthcare Access Associate), you need strong knowledge of patient registration, healthcare administrative processes, and customer service, typically supported by the National Association of Healthcare Access Management (NAHAM) CHAA credential. Familiarity with electronic health record (EHR) systems, medical billing software, and appointment scheduling platforms is essential. Excellent communication, attention to detail, and problem-solving abilities are highly valued in this role. These competencies ensure accurate patient data handling, efficient workflow, and a positive experience for patients and healthcare teams.

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What cities are hiring for Chaa Certification jobs?

Cities with the most Chaa Certification job openings:

What states have the most Chaa Certification jobs?

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Chaa Certification jobs near you
Infographic showing various Chaa Certification job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $71,627 per year, or $34.4 per hour.

Patient Services Rep (PER DIEM)

Cooper University Hospital

Marlton, NJ • On-site

$29/hr

Full-time, Part-time, Per diem

Medical, Dental, Vision, Life, Retirement

Re-posted 15 days ago

Cooper University Health Care rating

7.5

Company rating: 7.5 out of 10

Based on 133 frontline employees who took The Breakroom Quiz

231st of 898 rated healthcare providers

Job description

About Us

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

Short Description

Greets patients and guests utilizing AIDET while providing an individualized excellent patient service experience.  Provides patient support and keeps informed of delays.  Takes appropriate action including offering alternatives.    

Performs all registration functions including full registration as well as updating/validating demographics, identification, insurance information and completing verification and obtaining signatures.  Performs and documents patient outreach for messages received in front desk pool, Mychart messaging and confirmation calls.

Utilizes kiosks, tablets and other technology to assist patients upon arrival (meet the patient where they are).  Requires ability to stand and walk for periods of time depending on location for two to eight (2-8) hours per assigned shift.

Makes appointments, including follow-up appointments for patients in a high customer service environment in an efficient and timely manner across the healthcare continuum including physician office visits, imaging, and lab post-visit and during patient outreach.

Collects co-pays and outstanding balances. Reviews and reconciles cash drawer on daily basis. Accurately and efficiently performs many non-clinical administrative duties, including but not limited to in-basket and telephone communication, documentation in medical record, obtaining reports and medical records, completion of insurance and/or disability forms, precertification and/or authorizations, referrals and work queues such as patient reg, referrals, etc.   Complies with procedures for transcription of orders (radiology and/or scheduling).

Performs and documents in a timely and efficient manner patient outreach and call backs for messages received in pool, MyChart messaging and confirmation calls. 

Fulfills organizational responsibilities as assigned including respecting/promoting patient rights, responding appropriately to emergencies. Successfully communicates with multidisciplinary team members and patients upholding our Mission, Vision and Values and adhering to Code of Ethical conduct. Maintains working knowledge of regulatory standards and is accountable to sustain these standards in daily operations.

Requires flexibility and the ability to multitask in a face paced environment and adjust to the patient volume.

Other duties as assigned by the manager.

Experience Required
  • Minimum one year of recent registration or billing experience working in a medical facility preferred.
  • Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred.
  • Epic experience preferred.
  • Excellent organizational, written/verbal communication and teamwork skills.
  • Demonstrated performance of excellent customer service skills.
Education Requirements

High School Diploma or equivalent required.

License/Certification Requirements

NAHAM Certified Healthcare Access Associate (CHAA) certification preferred.

Special Requirements

Customer service oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette. 

Must possess excellent communication skills both verbal and written. Must be skilled in the use of computers.

NAHAM Certified Healthcare Access Associate (CHAA) certification preferred.

Salary Min ($)USD $18.00Salary Max ($)USD $29.00Employment Type: OTHER

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