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Patient Financial Supervisor Jobs (NOW HIRING)

Description The Patient Financial Advocate (PFA) supports cancer patients by helping patients ... Other duties or tasks may be requested or assigned by immediate supervisor, his/her designee or ...

Description The Patient Financial Advocate (PFA) supports cancer patients by helping patients ... Other duties or tasks may be requested or assigned by immediate supervisor, his/her designee or ...

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Patient Financial Supervisor information

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$18

$33

$51

How much do patient financial supervisor jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for patient financial supervisor in the United States is $33.36, according to ZipRecruiter salary data. Most workers in this role earn between $24.52 and $39.66 per hour, depending on experience, location, and employer.

What are some common challenges faced by Patient Financial Supervisors, and how can they be addressed?

Patient Financial Supervisors often face challenges such as managing complex billing systems, navigating frequent changes in healthcare regulations, and resolving disputes regarding patient accounts. Staying updated on policy changes and providing regular training to the team can help address regulatory issues. Effective communication with both patients and insurance companies is essential for resolving billing disputes and ensuring timely collections. Building strong relationships with other departments, like admissions and clinical teams, also aids in streamlining processes and improving the patient experience.

What does a Patient Financial Supervisor do?

A Patient Financial Supervisor oversees the billing, collections, and financial counseling functions within a healthcare facility. They manage teams responsible for patient accounts, ensure accurate processing of insurance claims, and help patients understand their financial responsibilities. Their role is crucial in maintaining compliance with healthcare regulations and optimizing the facility’s revenue cycle. Additionally, they may train staff, resolve complex billing issues, and implement policies to improve financial operations.

What are the key skills and qualifications needed to thrive as a Patient Financial Supervisor, and why are they important?

To thrive as a Patient Financial Supervisor, you need expertise in medical billing, healthcare finance, and insurance procedures, typically supported by a degree in healthcare administration or a related field. Familiarity with revenue cycle management systems, billing software, and knowledge of regulatory standards such as HIPAA are crucial. Strong leadership, problem-solving abilities, and effective communication skills help in managing teams and resolving patient financial concerns. These skills are vital to ensure accurate billing, regulatory compliance, and positive patient experiences in healthcare organizations.

What is the difference between Patient Financial Supervisor vs Patient Accounts Coordinator?

AspectPatient Financial SupervisorPatient Accounts Coordinator
CredentialsHigh school diploma or equivalent; some roles may prefer certifications in healthcare administrationHigh school diploma or equivalent; relevant experience often valued
Work EnvironmentHealthcare facilities, hospitals, clinics overseeing billing and financial policiesMedical offices, billing departments handling patient account inquiries
Employer & Industry UsageUsed in hospitals and large clinics managing financial teamsCommon in outpatient clinics and smaller healthcare settings
Search & Comparison IntentUnderstanding managerial roles in healthcare financeFocusing on patient account management and billing

The Patient Financial Supervisor typically oversees billing departments and manages financial policies, requiring some supervisory experience. In contrast, the Patient Accounts Coordinator handles day-to-day patient billing and account inquiries. Both roles are essential in healthcare finance but differ mainly in scope and responsibilities.

More about Patient Financial Supervisor jobs
What states have the most Patient Financial Supervisor jobs? States with the most job openings for Patient Financial Supervisor jobs include:
Infographic showing various Patient Financial Supervisor job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $69,386 per year, or $33.4 per hour.
PFS SUPERVISOR, PATIENT FINANCIAL SERVICES

PFS SUPERVISOR, PATIENT FINANCIAL SERVICES

South Georgia Medical Center

Valdosta, GA

Full-time

Medical, Life, Retirement, PTO

Posted 25 days ago


South Georgia Medical Center rating

6.5

Company rating: 6.5 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

678th of 994 rated hospitals


Job description

Description

WHAT IT'S LIKE AT SGMC HEALTH

Purpose. No matter your role or area that you work in, at SGMC Health we are collectively working towards goals that will make our community a better place.

Excellence. We strive to do the right thing the right way, are accountable in all we do, require competence of our people, and are compassionate in our service.

Team Spirit. We encourage team effort, support personal and professional development, acknowledge individual talents and skills, and support innovation and empowerment.

Award Winning Performance. We are committed to providing the best care possible and we are proud to be recognized locally, statewide, and nationally for the exceptional care that our staff provides.

WHY YOU WILL LOVE SGMC HEALTH

SGMC has great benefit options, depending on the role that you are going into– including healthcare, supplementary benefits, ways to save for the future, opportunities for career advancement, and opportunities to expand your skill set. Some of these great benefit options are listed below:

  • Low Healthcare Insurance Premiums
  • 401(k) with employer match
  • Paid Time Off (PTO)
  • Employee discounts
  • Company paid life insurance
  • Short-Term and Long-Term Disability
  • Cancer Insurance
  • Accident Insurance
  • Pet Insurance
  • Tuition Reimbursement
  • On-the-job training and skills development
  • Opportunities for growth and advancement
  • Employee Assistance Program

JOB LOCATION : SGMC Patient Financial Services

DEPARTMENT: PATIENT FINANCIAL SERVICES

SCHEDULE: Full Time, 8 HR Day Shift,

POSITION SUMMARY: 

The Patient Financial Supervisor primary roles include overseeing and supporting the work of patient accounts representatives. Among other duties, this individual is responsible for coordinating representatives’ efforts to resolve complex accounts and ensuring representatives’ interactions with patients are consistent and compassionate during billing and follow-up activities. The Patient Accounts supervisor helps to monitor all self-pay and third-party collection activities for the hospital and its affiliates and serves as a day-to-day resource for representatives. Establishes work schedules, assigns duties, provides instructions, and ensures staff maintain appropriate workloads. Ensures staff are actively and appropriately communicating with payers regarding delayed, denied, and underpaid claims. Assists staff when accounts are challenging, problematic, and/or unresponsive as necessary; escalates critical or ongoing issues to manager. Works with PFS staff to identify overpayments and provide refunds. Works with manager to develop, review, and revise policies and procedures to maintain the efficacy of the department.

KNOWLEDGE, SKILLS & ABILITIES: 

  • Associates degree in related field (Accounting, Business, or Finance) or equivalent and experience with advanced knowledge of the healthcare industry, including three years of progressively responsible work experience in healthcare finance.
  • Certified Patient Account Representative (CPAR) desired.
  • Must have at least four years of progressive related experience.
  • Experience with Patient Accounting Systems, Billing & Follow-up, Windows, Microsoft Office preferred. Excel is a must.
  • Must possess strong problem-solving skills and effective time management skills. Must have strong understanding of fiscal, administrative and clinical systems.
  • Expected to read and respond timely to emails through Outlook.
  • Must be computer literate, proficient with Microsoft Office Products.
  • Positive work ethic and attitude. Ability to maintain strict confidentiality with medical information, as well as other confidential information and confirm to HIPAA regulations.
  • Ability to carry out supervisory responsibilities in accordance with SGMC’s policies and procedures and applicable laws.

WORKING CONDITIONS- ADA INFORMATION: 

Modern, well-lighted, air-conditioned, general office area. Moderate/High stress level. Incorporated within one or more of the previously mentioned essential functions of this position description is the following physical requirements: Ability to sit, stand or walk for moderate periods. Reading of printed material. Listening to customers and staff. Verbally responding to customers and staff. Moderately heavy lifting {0-25lbs.}, reaching, stooping, pushing, pulling, bending, twisting. Population Served: All ages, socio-economic backgrounds. Must be organized, self-motivated, and able to work independent of direct supervision to carry out responsibilities. Able to manage multiple priorities and meet deadlines. Subject to irregular schedule including nights, evenings and weekends. Able to answer work cell phone 24 – 7.


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