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Patient Financial Supervisor Jobs (NOW HIRING)

CARTI, Inc.

Patient Financial Advocate

Little Rock, AR · On-site

Description The Patient Financial Advocate (PFA) supports cancer patients by helping patients ... Other duties or tasks may be requested or assigned by immediate supervisor, his/her designee or ...

CARTI, Inc.

Patient Financial Advocate

Little Rock, AR · On-site

Description The Patient Financial Advocate (PFA) supports cancer patients by helping patients ... Other duties or tasks may be requested or assigned by immediate supervisor, his/her designee or ...

CRO Services LLC

Patient Financial Counselor

Ventura, CA · On-site

$23 - $27/hr

Meets with patients to explain cost of treatment, insurance coverage, and patient financial ... SUPERVISORYRESPONSIBILITIES Thisjob has no supervisory responsibilities. QUALIFICATIONS To perform ...

INTEGRIS Health

Patient Financial Advisor

Oklahoma City, OK

$16 - $17.50/hr

Patient Financial Advisor Join our team as a Patient Financial Advisor at the INTEGRIS HEALTH 5300 ... Reports to assigned supervisor This position may have additional or varied physical demand and/or ...

HealthPartners

MN · On-site

$33.29 - $49.93/hr

Park Nicollet is looking to hire a Patient Financial Services (PFS) Supervisor to join our team! Come join us as a Partner for Good and help us make an impact on the care and experience that our ...

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Patient Financial Supervisor information

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$18

$33

$51

How much do patient financial supervisor jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for patient financial supervisor in the United States is $33.36, according to ZipRecruiter salary data. Most workers in this role earn between $24.52 and $39.66 per hour, depending on experience, location, and employer.

What are some common challenges faced by Patient Financial Supervisors, and how can they be addressed?

Patient Financial Supervisors often face challenges such as managing complex billing systems, navigating frequent changes in healthcare regulations, and resolving disputes regarding patient accounts. Staying updated on policy changes and providing regular training to the team can help address regulatory issues. Effective communication with both patients and insurance companies is essential for resolving billing disputes and ensuring timely collections. Building strong relationships with other departments, like admissions and clinical teams, also aids in streamlining processes and improving the patient experience.

What does a Patient Financial Supervisor do?

A Patient Financial Supervisor oversees the billing, collections, and financial counseling functions within a healthcare facility. They manage teams responsible for patient accounts, ensure accurate processing of insurance claims, and help patients understand their financial responsibilities. Their role is crucial in maintaining compliance with healthcare regulations and optimizing the facility’s revenue cycle. Additionally, they may train staff, resolve complex billing issues, and implement policies to improve financial operations.

What are the key skills and qualifications needed to thrive as a Patient Financial Supervisor, and why are they important?

To thrive as a Patient Financial Supervisor, you need expertise in medical billing, healthcare finance, and insurance procedures, typically supported by a degree in healthcare administration or a related field. Familiarity with revenue cycle management systems, billing software, and knowledge of regulatory standards such as HIPAA are crucial. Strong leadership, problem-solving abilities, and effective communication skills help in managing teams and resolving patient financial concerns. These skills are vital to ensure accurate billing, regulatory compliance, and positive patient experiences in healthcare organizations.

What is the difference between Patient Financial Supervisor vs Patient Accounts Coordinator?

AspectPatient Financial SupervisorPatient Accounts Coordinator
CredentialsHigh school diploma or equivalent; some roles may prefer certifications in healthcare administrationHigh school diploma or equivalent; relevant experience often valued
Work EnvironmentHealthcare facilities, hospitals, clinics overseeing billing and financial policiesMedical offices, billing departments handling patient account inquiries
Employer & Industry UsageUsed in hospitals and large clinics managing financial teamsCommon in outpatient clinics and smaller healthcare settings
Search & Comparison IntentUnderstanding managerial roles in healthcare financeFocusing on patient account management and billing

The Patient Financial Supervisor typically oversees billing departments and manages financial policies, requiring some supervisory experience. In contrast, the Patient Accounts Coordinator handles day-to-day patient billing and account inquiries. Both roles are essential in healthcare finance but differ mainly in scope and responsibilities.

More about Patient Financial Supervisor jobs
What states have the most Patient Financial Supervisor jobs? States with the most job openings for Patient Financial Supervisor jobs include:
What job categories do people searching Patient Financial Supervisor jobs look for? The top searched job categories for Patient Financial Supervisor jobs are:
Patient Financial Supervisor jobs near you
Infographic showing various Patient Financial Supervisor job openings in the United States as of June 2026, with employment types broken down into 6% As Needed, 67% Full Time, 24% Part Time, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $69,386 per year, or $33.4 per hour.

Patient Financial Advocate

CARTI, Inc.

Little Rock, AR • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

CARTI rating

8.0

Company rating: 8.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Description
The Patient Financial Advocate (PFA) supports cancer patients by helping patients understand, navigate, and manage the financial aspects of their treatment. This includes verifying insurance, explaining insurance coverage, assisting with billing inquiries, helping patients understand their financial responsibility, plan for out-of-pocket costs, and identifying potential financial assistance programs. The PFA will work closely with patients, their families, healthcare providers, and insurance companies to ensure that patients have the necessary resources to access the care they need while reducing financial burden.
SPECIFIC JOB DUTIES AND RESPONSIBILITIES: Include the following. Other duties or tasks may be requested or assigned by immediate supervisor, his/her designee or management.
  1. Verify insurance coverage and educate patients on their insurance plans, including coverage for cancer treatments, copays, deductibles, and out-of-pocket maximums. Identify and communicate coverage gap and its implications.
  2. Help patients and families understand their invoices, insurance claims, and statements. Offer payment plans, discounts, or other financial arrangements to patients facing financial challenges.
  3. Provide financial counseling to patients and families regarding payment options, financial aid programs, and available resources such as government assistance programs, Medicaid/Medicare, or state and federal resources.
  4. Research and identify potential funding opportunities from charitable organizations, non-profit groups, or pharmaceutical assistance programs.
  5. Advocate on behalf of patients to secure financial assistance or adjustments to bills when necessary. Act as a liaison between patients and the billing department, resolving any billing issues or discrepancies in a timely manner.
  6. Collaborate with physicians, nurses, and other healthcare staff to ensure patients are informed of any financial concerns that may impact their treatment plan and clearly communicate financial obligations prior to the start of care.
  7. Assist patients with navigating appeals or grievances related to insurance denials or other financial issues related to their care.
    programs.
  8. Document and maintain accurate records of all patient interactions, patient financial counseling, any decisions made in the patient's medical records, financial assistance provided. and comply with privacy law and healthcare regulations, including HIPAA.
  9. Stay current on healthcare insurance policies, billing codes, and available patient assistance programs.
  10. Provide feedback to management on recurring financial issues or challenges faced by patients.

OTHER JOB REQUIREMENTS: Other job requirements as assigned.
SUPERVISORY RESPONSIBILITY: N/A
EDUCATION, CERTIFICATION, LICENSURE, REGISTRATION:
  1. High School Diploma or equivalent. Required
  2. Associate degree or higher in Healthcare, Business, Accounting, Legal, or comparable. Preferred.
  3. Certification as a Patient Financial Advocate (CPFA) or similar designation, preferred

EXPERIENCE, KNOWLEDGE, SKILLS, and ABILITIES:
  1. Minimum of 1 year of experience in healthcare billing, patient financial services, or customer service roles, preferred
  2. Experience in oncology or cancer care settings is preferred but not required.
  3. Strong communication skills, both verbal and written, with the ability to explain complex financial information to patients in an understandable way.
  4. Excellent problem-solving and negotiation skills.
  5. High level of empathy and ability to work with patients who may be experiencing emotional or financial stress.
  6. Ability to work independently, prioritize tasks, and manage time effectively.
  7. Proficiency in Microsoft Office Suite and healthcare management software (e.g., Epic, Cerner, or similar).
  8. Medical terminology is a plus.

REASONING ABILITY:
  1. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  2. Ability to interpret a variety of instructions furnished in written, oral, or schedule form.

INTERPERSONAL SKILLS:
  1. Must interact and communicate both verbally and in written form.
  2. Must interact and exchange information regarding patients with physicians and other departmental personnel, and outside agencies on a frequent basis while respecting the confidentiality of patient information.
  3. Must uphold the CARTI values at all times and be willing to assist patients and staff when needed.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  1. While performing the duties of this job, the employee is regularly required to talk or hear.
  2. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
  3. Specific vision abilities required by this job include close vision and the ability to adjust focus.

WORK ENVIRONMENT:
The work environment described here is representative of those an employee encounters while performing the essential functions of this job.
This position involves potential exposure to infectious diseases. Team members are offered appropriate vaccinations and safety training.
This position is a Safety Sensitive Position. The essential functions, physical demands, and mental competencies of this job require the employee to maintain the ability to work in a constant state of alertness in a safe manner.

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