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Patient Access Rep Jobs in Michigan (NOW HIRING)

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How much do patient access rep jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for patient access rep in Michigan is $16.60, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.46 per hour, depending on experience, location, and employer.

What does a patient access representative do?

A Patient Access Representative is responsible for greeting patients, verifying their personal and insurance information, registering them for medical services, and assisting with scheduling appointments. They act as a liaison between patients, medical staff, and insurance companies to ensure smooth intake and billing processes. Their role is essential for maintaining accurate patient records and providing excellent customer service in healthcare settings.

What are the key skills and qualifications needed to thrive as a patient access representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent (with some employers preferring healthcare experience). Familiarity with healthcare management software, electronic health records (EHR) systems, and insurance verification tools is typically required. Excellent communication, empathy, and problem-solving abilities help provide outstanding customer service and manage sensitive patient information. These skills ensure accurate patient data entry, efficient patient flow, and a positive experience for patients and healthcare providers.

What are some common challenges faced by patient access representatives, and how can they be managed effectively?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive patient information, and ensuring accurate data entry under time constraints. To manage these effectively, it's important to develop strong organizational skills, maintain clear communication with patients and healthcare staff, and stay up-to-date with hospital policies and insurance requirements. Many facilities provide ongoing training and support to help staff navigate these challenges and ensure a positive patient experience.

What is the difference between Patient Access Rep vs Medical Secretary?

AspectPatient Access RepMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; administrative or medical office training
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, record keeping
Industry UsageHealthcare, patient servicesHealthcare, administrative support

While both roles work in healthcare settings, Patient Access Reps focus on patient registration and insurance, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Understanding these differences helps in choosing the right career path or job search focus.

Is being a patient access representative hard?

Being a patient access representative involves handling administrative tasks such as scheduling, verifying insurance, and managing patient information, which requires strong communication and organizational skills. The role can be demanding due to the need for accuracy, multitasking, and working in a fast-paced healthcare environment, but it is generally manageable with proper training and experience.

What do you need to be a patient access representative?

To become a patient access representative, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and experience with medical office procedures or insurance processes. Some employers may prefer or require certification in medical billing or coding. Proficiency with electronic health records (EHR) systems and attention to detail are also important for the role.

What are popular job titles related to Patient Access Rep jobs in Michigan?

For Patient Access Rep jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Patient Access Rep jobs in Michigan look for?

The top searched job categories for Patient Access Rep jobs in Michigan are:

What cities in Michigan are hiring for Patient Access Rep jobs?

Cities in Michigan with the most Patient Access Rep job openings:

What are popular job titles related to Patient Access Rep jobs in MI?

For Patient Access Rep jobs in MI, the most frequently searched job titles are:

Patient Access Rep jobs near you
Infographic showing various Patient Access Rep job openings in Michigan as of August 2026, with employment types broken down into 3% As Needed, 70% Full Time, 24% Part Time, and 3% Contract. Highlights an 97% In-person, and 3% Hybrid job distribution, with an average salary of $34,530 per year, or $16.6 per hour.

Patient Access Representative - Cardiology

McLaren USA

Mount Clemens, MI • On-site

$16.25 - $20.50/hr

Other

Re-posted 8 days ago

Job description

Position Summary:
Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in registration, financial clearance, insurance verification, cashier, etc. as assigned by Revenue Cycle Management. Patient Access Representative I is expected to perform assignment tasks within the quality and productivity standards assigned to position responsibilities.
Essential Functions and Responsibilities:
1. Completes all assigned tasks and responsibilities of Patient Access Representative I accurately and in a timely manner.
2. Responds promptly, professionally and courteously to all customers' needs.
3. Cooperates and communicates effectively with all McLaren Health Care team members.
4. Contributes to continuous quality improvement efforts.
5. Under general direction, completes tasks accurately and timely. Seeks guidance and direction from Rep II, Rep III and supervisor on tasks assigned.
Keywords: Receptionist, secretary, office, clerical, front desk
Qualifications
Minimum:
• High School Diploma or GED
• Minimum 6-month of Patient Access, Medical Billing or Customer Service work experience
• Proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and 10 key calculator
• For positions designated as float positions, travel to or between clinics is required
Preferred:
• Associate Degree in Health Care, Finance or related area. Equivalent combination of education and relevant experience may be accepted
• Certification in medical billing, coding, or equivalent job specific certification
• Working knowledge of CPT, HCPCS, and ICD-10
  • One-year experience in Revenue Cycle

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans.

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