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Patient Access Registration Representative Jobs (NOW HIRING)

UnitedHealth Group

Patient Access Registration

Chandler, AZ

$17 - $21.75/hr

As Patient Access Registration , we are often the first point of contact for our patients and their ... As such we value representing an important first impression. Our professionalism, expertise and ...

UnitedHealth Group

Patient Access Registration

Chandler, AZ · On-site

$17 - $21.75/hr

As Patient Access Registration , we are often the first point of contact for our patients and their ... As such we value representing an important first impression. Our professionalism, expertise and ...

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How much do patient access registration representative jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for patient access registration representative in the United States is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

Is being a MOA a good entry-level job?

A Medical Office Assistant (MOA) role is often considered an entry-level position in healthcare, providing foundational experience in patient interaction, administrative tasks, and medical office operations. It typically requires basic certification or training and can serve as a stepping stone to more advanced healthcare roles.

What is a Patient Access Registration Representative?

A Patient Access Registration Representative is a healthcare professional responsible for greeting patients, collecting their personal and insurance information, and ensuring all necessary documentation is completed for medical services. They play a crucial role in verifying insurance coverage, explaining hospital policies, and managing patient records to ensure a smooth registration process. Their work helps hospitals and clinics operate efficiently by minimizing delays and ensuring accurate billing. Excellent communication and customer service skills are essential in this role.

How to get a job as a patient access representative?

To become a patient access registration representative, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with medical terminology and electronic health record systems. Relevant certifications, such as Certified Healthcare Access Associate (CHAA), can improve job prospects, and previous experience in customer service or administrative roles is often preferred.

What are the key skills and qualifications needed to thrive as a Patient Access Registration Representative, and why are they important?

To thrive as a Patient Access Registration Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Exceptional interpersonal skills, professionalism, and the ability to handle stressful situations help you excel when interacting with patients and healthcare staff. These competencies ensure accurate data collection, efficient patient processing, and a positive experience for both patients and providers.

What does a patient access representative do?

A patient access registration representative is responsible for verifying patient information, scheduling appointments, and collecting insurance details at healthcare facilities. They serve as the first point of contact for patients, ensuring accurate data entry and efficient registration processes, often using electronic health record systems. Strong communication skills and attention to detail are essential for this role.

What is the difference between Patient Access Registration Representative vs Front Desk Receptionist?

AspectPatient Access Registration RepresentativeFront Desk Receptionist
CredentialsHigh school diploma; healthcare-specific training often preferredHigh school diploma or equivalent; customer service experience beneficial
Work EnvironmentHospitals, clinics, healthcare facilitiesVarious settings including offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, data entryGreeting visitors, answering phones, scheduling appointments

While both roles involve front-office duties, the Patient Access Registration Representative focuses on patient registration and insurance processes in healthcare settings, requiring healthcare-specific knowledge. The Front Desk Receptionist handles general reception tasks across various industries. Understanding these differences helps in choosing the right career path or job search focus.

Is it hard to be a patient access representative?

Being a patient access registration representative involves handling administrative tasks such as verifying patient information, scheduling appointments, and using electronic health record systems. The role requires strong communication skills, attention to detail, and the ability to manage a fast-paced environment, but it is generally considered an entry-level position with on-the-job training provided.

What are some common challenges faced by Patient Access Registration Representatives, and how can they be managed?

Patient Access Registration Representatives often encounter challenges such as managing high patient volumes, handling sensitive patient information, and ensuring accuracy under time constraints. Effective communication and strong organizational skills are essential to handle these pressures. Collaborating closely with clinical staff and maintaining a calm, empathetic demeanor helps in providing a positive patient experience while meeting compliance and documentation requirements. Training, supportive teams, and clear protocols also play a key role in overcoming these challenges.
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What job categories do people searching Patient Access Registration Representative jobs look for? The top searched job categories for Patient Access Registration Representative jobs are:
Patient Access Registration Representative jobs near you
Infographic showing various Patient Access Registration Representative job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 24% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,617 per year, or $19 per hour.
HOSPITAL REGISTRATION REPRESENTATIVE - PATIENT ACCESS

HOSPITAL REGISTRATION REPRESENTATIVE - PATIENT ACCESS

ASPIRUS HEALTH

Rhinelander, WI • On-site

$16.75 - $21.50/hr

Full-time

Retirement, PTO

Re-posted 17 days ago

Aspirus Health rating

6.5

Company rating: 6.5 out of 10

Based on 256 frontline employees who took The Breakroom Quiz

600th of 882 rated healthcare providers

Job description

Compassion. Accountability. Collaboration. Foresight. Joy.
These are the Aspirus Core Values; and we are looking for the BEST around to join us as we demonstrate those values Every. Single. Day.
Aspirus Rhinelander Hospital in Rhinelander, WI is seeking a HOSPITAL REGISTRATION REPRESENTATIVE to join our PATIENT ACCESS-REGISTRATION team!
The Hospital Registration Representative I is accountable for all of the "front end" functions with the patient admission process. This includes pre-registration, insurance verification, benefit eligibility and patient registration.
HOURS: Full Time 1.0 FTE, 80 Hours Biweekly
Experience/Qualifications
  • High school diploma or equivalent required
  • Typing speed of 40 words per minute preferred
  • Attention to detail.
  • Excellent written and oral communication skills with a high degree of professionalism.
  • Ability to work independently, with minimal supervision, under pressure, with time restraints.
  • Willingly accepts change and proactively offers ideas and suggestions.
  • Ability to work cooperatively and effectively with providers, patients, staff, and the public.
  • Ability to establish priorities and coordinate work activities.
  • Ability to maintain confidentiality with regard to all phases of work.

Employee Benefits
  • Full benefits packages available for part- and full-time status.
  • PTO accrual from day one!
  • Generous retirement plan with match available.
  • Wellness program for employees and their families.

Aspirus Rhinelander Hospital campus offers the best in health care services, including advanced medical imaging, high-tech surgical services a state-of-the-art birthing center, comprehensive women's health services and 13,000 square-foot cancer center equipped with the latest technology, rivaling those of hospitals located in major cities. We provide direct access to primary and specialty care, meaning patients in Wisconsin's Northwoods don't have to travel to receive world-class care. To learn more about Rhinelander click the following link: Rhinelander, Wisconsin.
Our Mission: We heal people, promote health and strengthen communities.
Our Vision: Aspirus is a catalyst for creating healthy, thriving communities, trusted and engaged above all others.
As an Aspirus team, we demonstrate caring, we plan to impact the future, work with happiness and enthusiasm, recognize our power to make a difference and improve the health of our communities.
Aspirus Health is a nonprofit, community-directed health system based in Wausau, Wisconsin, serving northeastern Minnesota, northern and central Wisconsin and the Upper Peninsula of Michigan. The health system operates 18 hospitals and 130 outpatient locations with nearly 14,000 team members, including 1,300 employed physicians and advanced practice clinicians. For more information visit aspirus.org.
Click here to learn more.
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