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Patient Access Registration Representative Jobs (NOW HIRING)

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Patient Access Registration Representative information

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$12

$19

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How much do patient access registration representative jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for patient access registration representative in the United States is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What is a patient access registration representative?

A Patient Access Registration Representative is a healthcare professional responsible for greeting patients, collecting their personal and insurance information, and ensuring all necessary documentation is completed for medical services. They play a crucial role in verifying insurance coverage, explaining hospital policies, and managing patient records to ensure a smooth registration process. Their work helps hospitals and clinics operate efficiently by minimizing delays and ensuring accurate billing. Excellent communication and customer service skills are essential in this role.

What are the key skills and qualifications needed to thrive as a patient access registration representative, and why are they important?

To thrive as a Patient Access Registration Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Exceptional interpersonal skills, professionalism, and the ability to handle stressful situations help you excel when interacting with patients and healthcare staff. These competencies ensure accurate data collection, efficient patient processing, and a positive experience for both patients and providers.

What are some common challenges faced by patient access registration representatives, and how can they be managed?

Patient Access Registration Representatives often encounter challenges such as managing high patient volumes, handling sensitive patient information, and ensuring accuracy under time constraints. Effective communication and strong organizational skills are essential to handle these pressures. Collaborating closely with clinical staff and maintaining a calm, empathetic demeanor helps in providing a positive patient experience while meeting compliance and documentation requirements. Training, supportive teams, and clear protocols also play a key role in overcoming these challenges.

What is the difference between Patient Access Registration Representative vs Front Desk Receptionist?

AspectPatient Access Registration RepresentativeFront Desk Receptionist
CredentialsHigh school diploma; healthcare-specific training often preferredHigh school diploma or equivalent; customer service experience beneficial
Work EnvironmentHospitals, clinics, healthcare facilitiesVarious settings including offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, data entryGreeting visitors, answering phones, scheduling appointments

While both roles involve front-office duties, the Patient Access Registration Representative focuses on patient registration and insurance processes in healthcare settings, requiring healthcare-specific knowledge. The Front Desk Receptionist handles general reception tasks across various industries. Understanding these differences helps in choosing the right career path or job search focus.

What do you need to be a patient access registration representative?

To become a patient access registration representative, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and familiarity with medical terminology and electronic health record systems. Some positions may require previous experience in healthcare or administrative roles. Certification in medical office administration can be beneficial but is not always mandatory.
More about Patient Access Registration Representative jobs
Infographic showing various Patient Access Registration Representative job openings in the United States as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $39,617 per year, or $19 per hour.

HOSPITAL REGISTRATION REPRESENTATIVE - PATIENT ACCESS

Portage, WI โ€ข On-site

$18.25 - $23.25/hr

Other

Retirement, PTO

Posted 8 days ago


Job description

Compassion. Accountability. Collaboration. Foresight. Joy.

These are the Aspirus Core Values; and we are looking for the BEST around to join us as we demonstrate those values Every. Single. Day.

Aspirus Divine Savior Hospital in Portage, WI is seeking a HOSPITAL REGISTRATION REPRESENTATIVE to join our PATIENT ACCESS-REGISTRATION team!

The Hospital Registration Representative I is accountable for all of the โ€œfront endโ€ functions with the patient admission process. This includes pre-registration, insurance verification, benefit eligibility and patient registration.

HOURS: Full Time 1.0 FTE, 80 Hours Biweekly

Experience/Qualifications

  • High school diploma or equivalent required

  • Typing speed of 40 words per minute preferred

  • Attention to detail.

  • Excellent written and oral communication skills with a high degree of professionalism.

  • Ability to work independently, with minimal supervision, under pressure, with time restraints.

  • Willingly accepts change and proactively offers ideas and suggestions.

  • Ability to work cooperatively and effectively with providers, patients, staff, and the public.

  • Ability to establish priorities and coordinate work activities.

  • Ability to maintain confidentiality with regard to all phases of work.

Employee Benefits

  • Full benefits packages available for part- and full-time status.

  • PTO accrual from day one!

  • Generous retirement plan with match available.

  • Wellness program for employees and their families.

Aspirus Divine Savior Hospital & Clinics has been dedicated to providing the highest level of care to Portage and the surrounding communities for over 100 years. We are proud to deliver a comprehensive list of high-quality services and programs to patients, close to home. Our state-of-the-art hospital and clinic are home to the Emergency Department, Urgent Care, Surgery, Family Practice Physicians, Dialysis, Diagnostics, Laboratory, Birthing Center and more for all of a family's needs. On the Portage Campus you will also find the Tivoli Community, a welcoming and modern Community Based Residential Facility (CBRF). New in 2016, The Wellness Center, located between the hospital and Tivoli, is the home of La Vita, a medically integrated fitness center. Aspirus Divine Savior also offers two regional clinic locations: The Portage Clinic and Oxford Clinic. To learn more about Portage click the following link: Portage, WI

Our Mission : We heal people, promote health and strengthen communities.

Our Vision: Aspirus is a catalyst for creating healthy, thriving communities, trusted and engaged above all others.

As an Aspirus team, we demonstrate caring, we plan to impact the future, work with happiness and enthusiasm, recognize our power to make a difference and improve the health of our communities.

Aspirus Health is a nonprofit, community-directed health system based in Wausau, Wisconsin, serving northeastern Minnesota, northern and central Wisconsin and the Upper Peninsula of Michigan. The health system operates 18 hospitals and 130 outpatient locations with nearly 14,000 team members, including 1,300 employed physicians and advanced practice clinicians. For more information visit aspirus.org.

Click here (https://www.aspirus.org/about) to learn more.

Credentials:

Position HOSPITAL REGISTRATION REPRESENTATIVE - PATIENT ACCESS

Location

Req ID 122539