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$13

$19

$26

How much do patient services representative float jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for patient services representative float in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What is a Patient Services Representative Float?

A Patient Services Representative Float is a healthcare professional who provides administrative and patient support services across multiple departments or locations within a medical facility. Unlike a standard Patient Services Representative, a Float is trained to cover a variety of front desk and clerical duties wherever there is a need, such as checking in patients, scheduling appointments, handling insurance information, and maintaining medical records. This role requires flexibility, adaptability, and strong communication skills, as the Float may work with different teams and patient populations each day. The position is vital for ensuring smooth operations and excellent patient service throughout the healthcare organization.

What are the key skills and qualifications needed to thrive as a Patient Services Representative Float, and why are they important?

To thrive as a Patient Services Representative Float, you need strong customer service abilities, organizational skills, and a high school diploma or equivalent. Familiarity with electronic medical record (EMR) systems, scheduling software, and basic office equipment is typically required. Excellent communication, adaptability, and problem-solving skills help you effectively interact with diverse patients and adapt to various clinic settings. These skills are crucial for ensuring smooth patient flow, accurate information handling, and delivering a positive patient experience across multiple locations.

What is the difference between Patient Services Representative Float vs Patient Services Representative?

AspectPatient Services Representative FloatPatient Services Representative
CredentialsHigh school diploma; certification optionalHigh school diploma; certification optional
Work EnvironmentMultiple departments or locations, flexible schedulingSingle department or location, consistent schedule
Employer UsageHospitals, clinics needing flexible staffingSpecific department within healthcare facilities
Search & ComparisonOften compared for flexibility and adaptabilityCompared for stability and specialization

The main difference is that a Patient Services Representative Float works across multiple departments or locations, offering flexibility, while a Patient Services Representative typically works in a fixed department. The float role is ideal for those seeking variety and adaptability, whereas the standard role provides consistency in a specific setting.

How does the Patient Services Representative Float role differ from a standard Patient Services Representative position?

A Patient Services Representative Float works across multiple departments or locations within a healthcare organization, providing coverage where it's most needed. This role requires adaptability and quick learning, as daily tasks and team members may change frequently. Floats often gain broader experience by interacting with various teams and patient populations, which can accelerate career growth. The position is ideal for individuals who enjoy dynamic environments and are comfortable with frequent transitions.

Is it hard being a patient service representative?

Being a patient services representative can be demanding due to the need to handle multiple tasks such as scheduling, patient communication, and insurance verification. The role requires strong communication skills, attention to detail, and the ability to manage stressful situations efficiently.

Is being a MOA a good entry level job?

A Medical Office Assistant (MOA) role is often considered an entry-level position in healthcare, providing foundational experience in patient interaction, administrative tasks, and medical office operations. It can serve as a stepping stone to more advanced healthcare roles, especially for those interested in medical assisting, nursing, or administrative careers, and typically requires basic certification or training. The job environment usually involves clerical work, patient communication, and familiarity with medical software tools.

What is the most chill healthcare job?

A Patient Services Representative Float is often considered a relatively low-stress healthcare role, as it involves administrative tasks like scheduling, patient communication, and insurance processing. The position typically offers regular hours, a predictable environment, and minimal physical demands, making it suitable for those seeking a calmer healthcare job. However, workload and stress levels can vary depending on the facility and patient volume.

What is a float customer service representative?

A float customer service representative is a staff member who covers multiple roles or locations within a healthcare or customer service setting, often working flexible hours to fill staffing gaps. In the context of a Patient Services Representative Float, they assist with patient intake, scheduling, and administrative tasks across different departments or facilities as needed.
More about Patient Services Representative Float jobs
What job categories do people searching Patient Services Representative Float jobs look for? The top searched job categories for Patient Services Representative Float jobs are:
Patient Services Representative Float jobs near you
Infographic showing various Patient Services Representative Float job openings in the United States as of July 2026, with employment types broken down into 3% As Needed, 59% Full Time, 15% Part Time, 1% Temporary, and 22% Contract. Highlights an 100% Physical job distribution, with an average salary of $41,073 per year, or $19.7 per hour.

Patient Services Representative

Pinnacle Fertility Inc.

Kirkland, WA

$23 - $32/hr

Full-time

Re-posted 15 days ago

Pinnacle Fertility rating

6.3

Company rating: 6.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

About Us

Pinnacle Fertility is a leader in physician-centric fertility care, supporting high-performing fertility clinics and comprehensive service providers nationwide. Guided by our mission of fulfilling dreams by building families, Pinnacle offers compassionate care, innovative technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood. Learn more at www.pinnaclefertility.com.

About the Role

The Patient Services Representative plays an essential role in ensuring a seamless and welcoming experience for fertility patients on their path to becoming parents. This position is ideal for individuals who are compassionate, customer-service oriented, and thrive in fast-paced environments. As a Patient Services Representative, you will be the first point of contact for patients, providing vital administrative and scheduling support while collaborating with a multidisciplinary team to deliver outstanding care.

We are seeking a Patient Services Representative to join our dedicated team at Pinnacle Fertility – Washington in Seattle, WA. This float role requires the flexibility to This is a full-time, onsite position working Monday through Friday, with a primary schedule of 7:00 AM – 4:00 PM. Shift times may flex based on clinic needs, and participation in a rotating holiday and weekend schedule is required.

Key Responsibilities

  • Welcome and check in patients, verify personal and insurance information, and direct them to appropriate departments.
  • Answer and manage incoming calls, schedule appointments, and provide support to clinical staff.
  • Maintain accurate patient records, process billing information, and collect copays.
  • Ensure the reception area is clean, organized, and welcoming for all visitors.
  • Floating and traveling between clinic locations.
  • Assist with additional projects and administrative duties as assigned.

Position Requirements

  • Education:
    • High school diploma or equivalent required.
  • Experience:
    • 1-2 years of experience in a medical office, customer service, or front desk role.
  • Skills:
    • Strong communication, organizational, and multitasking skills.
    • Proficiency with electronic medical records (EMR) and basic computer skills.
  • Flexibility:
      • Must be flexible and available to travel to our Bellevue, Everett, and Kirkland clinic locations. and provide coverage on holidays and weekends as needed.

Compensation & Benefits

  • Hourly Rate: $23.00 - $32.00 per hour (final offers based on experience, skills, and qualifications).
  • Benefits: Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous paid time off (PTO), paid holidays, and a retirement savings program. Further details regarding salary and benefits will be provided during the interview process.

Diversity & Inclusivity at Pinnacle Fertility

At Pinnacle Fertility, we are committed to fostering a diverse, inclusive, and welcoming workplace. We are proud to be an equal opportunity employer and encourage applicants of all backgrounds, abilities, and life experiences to apply.

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