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Patient Service Representative Float Jobs (NOW HIRING)

RadNet

Patient Service Representative Float

Annapolis, MD · On-site

$18/hr

When you join usas a Patient Service Representative Float ,you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

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How much do patient service representative float jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for patient service representative float in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Service Representative Float, and why are they important?

To thrive as a Patient Service Representative Float, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with experience in healthcare administration preferred. Familiarity with electronic medical records (EMR) systems, scheduling software, and basic office equipment is typically required. Excellent communication, adaptability, and customer service skills are crucial for interacting with diverse patients and adapting to various clinical settings. These abilities ensure efficient patient flow, accurate information management, and a positive experience for both patients and healthcare staff.

How does a Patient Service Representative Float adapt to working at multiple clinic locations, and what strategies help ensure a smooth transition between teams?

As a Patient Service Representative Float, you'll regularly move between different clinic locations to provide front-desk support where needed most. Adapting quickly to new workflows, staff, and patient populations is essential. Successful floats often familiarize themselves with each site's unique procedures and maintain open communication with permanent team members. Being proactive, organized, and approachable helps build rapport and ensures you can efficiently support diverse teams and deliver consistent patient care experiences.

What is a Patient Service Representative Float?

A Patient Service Representative Float is a healthcare administrative professional who supports various departments or locations within a medical facility as needed. Unlike a standard Patient Service Representative who works in a single department, a Float is flexible and fills in wherever there are staffing shortages. Their tasks typically include greeting patients, scheduling appointments, collecting patient information, verifying insurance, and answering phone calls. This role requires adaptability, strong communication skills, and the ability to quickly learn new processes across different teams. Working as a Float provides exposure to multiple areas within the healthcare system and helps ensure smooth patient flow throughout the facility.

What qualifications do you need to be a patient service representative?

A patient service representative typically needs a high school diploma or equivalent, strong communication and customer service skills, and experience with medical office software or electronic health records. Some positions may require certification or training in healthcare administration or medical billing and coding.

What is the difference between Patient Service Representative Float vs Patient Service Representative?

AspectPatient Service Representative FloatPatient Service Representative
CertificationsCPR, HIPAA, customer service trainingCPR, HIPAA, customer service training
Work EnvironmentMultiple departments, varied locationsSingle department or clinic
Employer UsageHospitals, clinics needing flexible staffingSpecific department or practice
Search IntentComparing flexible vs fixed rolesJob duties and requirements

The Patient Service Representative Float typically works across multiple departments or locations, offering flexibility in scheduling and duties. In contrast, the Patient Service Representative usually works within a specific department or clinic. The float role requires similar certifications but emphasizes adaptability, while the standard role focuses on consistent responsibilities within one setting.

More about Patient Service Representative Float jobs
What job categories do people searching Patient Service Representative Float jobs look for? The top searched job categories for Patient Service Representative Float jobs are:
Patient Service Representative Float jobs near you
Infographic showing various Patient Service Representative Float job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 51% Full Time, 46% Part Time, 1% Temporary, and 1% Contract. Highlights an 71% Physical, and 29% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.
Patient Service Representative Float (68992)

Patient Service Representative Float (68992)

Northcare

Oklahoma City, OK

$16.25 - $20.75/hr

Other

Posted 16 days ago

Job description

Patient Service Representative Float

Patient Access Center (VC) - Oklahoma City, OK

Overview

Level: Experienced Position Type: Full Time Job Shift: Day Education Level: High School Travel Percentage: Mobile Category: Health Care

Description

Department: Administration

Position: Patient Service Representative - Float

Employee Category: Non-Exempt

Reporting Relationship: Clinical Operations PSR Training Supervisor

Character Qualities:

  • Attentiveness - Showing the worth of a person or task by giving my undivided concentration.
  • Enthusiasm - Expressing my joy in each task as I give it my best effort.
  • Joyfulness - Maintaining a good attitude, even when faced with unpleasant conditions.
  • Patience - Accepting a difficult situation without giving a deadline to remove it.
  • Punctuality - Showing esteem for others by doing the right thing at the right time.
  • Responsibility - Knowing and doing what is expected of me.

Summary of Duties and Responsibilities:

The Patient Service Representative - Float is responsible for back filling for all Patient Service Representative office positions including the Patient Services Representative, Medical Records Specialist, and Patient Access Specialist. The Patient Service Representative - Float is cross trained to serve multiple service lines including the Call Center, Family Medicine, Pediatrics, Women's Health, Behavioral Health, Optometry, New Patient, or other departments. The Patient Service Representative - Float performs Patient Service Representative office functions such as new patient registration, checking-in/out patients, schedules patient appointments, obtains patient registration information such as demographics and insurance, collects and secures payments, scans medical records, and answers call center telephone calls. This position may be temporarily assigned to work at other satellite clinics for a scheduled time frame or on a daily basis.

Primary Duties and Responsibilities :

  1. Responsible for back filling for all Patient Service Representative office positions including the Receptionist, Medical Records Specialists, and Operator/Scheduler positions.
  2. Performs Patient Service Representative office functions such as new patient registration, checking-in/out patients, schedules patient appointments, obtains patient registration information such as sensitive demographics and insurance coverage, collects and secures payments, scans medical records, answers call center telephone calls, etc.
  3. Records assigned Patient Service Representative office functions in the patient's electronic medical records.
  4. Verifies late or open account balances and reminds patient of an outstanding balance.
  5. Accepts payments, posts charges and payments at the time of the patient check-out, and assures daily collections and transactions are balanced and secured when filling in the Receptionist role.
  6. Contacts the billing department for assistance to help patients with account questions including outstanding balances.
  7. Provides exceptional customer service to all patients, staff members, and/vendors.
  8. Operates phone calls when assigned to the Call Center and is responsible for patient scheduling, verifying patient's insurance coverage, collects assigned patient satisfaction surveys, completes telephone encounters, and transfers calls.
  9. Follows HIPAA guidelines and adheres to the Variety Care privacy policies and procedures.
  10. Operates office equipment and ensures it is in good working order. Notifies appropriate staff member if problems arise.
  11. Reports to work at the assigned satellite clinics and accepts direction from the satellite's Practice Administrator and/or Physician.
  12. Support Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform—to improve the experience of care, improve health outcomes, and decrease healthcare costs.
  13. Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable.
  14. Performs other duties as assigned.

Essential Functions :

  1. Able to lift a minimum of 25 pounds.
  2. Able to sit for long periods of time.
Qualifications

Requirements, Special Skills, or Knowledge :

  1. High School Diploma or GED.
  2. Possess intermediate keyboarding skills to accurately enter patient date in the electronic medical record system.
  3. Ability to communicate effectively with the public including difficult patients.
  4. Maintains confidential patient information.
  5. Must be flexible and willing to work in various clinical settings within Variety Care based on the operational needs.
  6. Travels to other satellite clinics within the Oklahoma City and Norman metro areas. Some travel may be required to the Rural clinics.
  7. Bilingual in English and Spanish.

Preferred Requirements, Special Skills, or Knowledge:

  1. Experience in medical front office.
  2. Knowledge of medical terminology.

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