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Patient Service Representative Float Jobs (NOW HIRING)

RWJBarnabas Health

Patient Services Rep, Float

Union, NJ · On-site

$20.63 - $25.71/hr

Patient Services Rep, Float Req #: 0000261570 Category: Revenue Cycle and Patient Access Status ... As a Patient Service Representative (PSR), you will be a key member of the practice team ...

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Patient Service Representative Float information

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How much do patient service representative float jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for patient service representative float in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What is a patient service representative float?

A Patient Service Representative Float is a healthcare administrative professional who supports various departments or locations within a medical facility as needed. Unlike a standard Patient Service Representative who works in a single department, a Float is flexible and fills in wherever there are staffing shortages. Their tasks typically include greeting patients, scheduling appointments, collecting patient information, verifying insurance, and answering phone calls. This role requires adaptability, strong communication skills, and the ability to quickly learn new processes across different teams. Working as a Float provides exposure to multiple areas within the healthcare system and helps ensure smooth patient flow throughout the facility.

What are the key skills and qualifications needed to thrive as a patient service representative float?

To thrive as a Patient Service Representative Float, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with experience in healthcare administration preferred. Familiarity with electronic medical records (EMR) systems, scheduling software, and basic office equipment is typically required. Excellent communication, adaptability, and customer service skills are crucial for interacting with diverse patients and adapting to various clinical settings. These abilities ensure efficient patient flow, accurate information management, and a positive experience for both patients and healthcare staff.

How does a patient service representative float adapt to working at multiple clinic locations, and what strategies help ensure a smooth transition between teams?

As a Patient Service Representative Float, you'll regularly move between different clinic locations to provide front-desk support where needed most. Adapting quickly to new workflows, staff, and patient populations is essential. Successful floats often familiarize themselves with each site's unique procedures and maintain open communication with permanent team members. Being proactive, organized, and approachable helps build rapport and ensures you can efficiently support diverse teams and deliver consistent patient care experiences.

What is the difference between Patient Service Representative Float vs Patient Service Representative?

AspectPatient Service Representative FloatPatient Service Representative
CertificationsCPR, HIPAA, customer service trainingCPR, HIPAA, customer service training
Work EnvironmentMultiple departments, varied locationsSingle department or clinic
Employer UsageHospitals, clinics needing flexible staffingSpecific department or practice
Search IntentComparing flexible vs fixed rolesJob duties and requirements

The Patient Service Representative Float typically works across multiple departments or locations, offering flexibility in scheduling and duties. In contrast, the Patient Service Representative usually works within a specific department or clinic. The float role requires similar certifications but emphasizes adaptability, while the standard role focuses on consistent responsibilities within one setting.

How do you become a patient service representative float?

To become a patient service representative float, candidates typically need previous experience in healthcare customer service, strong communication skills, and familiarity with electronic health records. Some employers may require certification such as the Certified Patient Access Representative (CPAR) and flexibility to work in different departments or locations.

How hard is it to be a patient service representative?

Being a patient service representative can be moderately challenging as it requires strong communication skills, attention to detail, and the ability to handle stressful situations. The role involves managing patient interactions, scheduling, and insurance documentation, often requiring familiarity with electronic health records and customer service techniques.
More about Patient Service Representative Float jobs

What are popular job titles related to Patient Service Representative Float jobs?

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Patient Service Representative Float jobs near you
Infographic showing various Patient Service Representative Float job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.

Patient Service Representative - Float - Full Time

West Valley City, UT • On-site

Granger Medical Clinic
Hospitals • 201 - 500 employees
Learn more about Granger Medical Clinicexternal

$16.75 - $21.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Granger Medical Clinic rating

3.1

Company rating: 3.1 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Patient Service Representative - Float - Full Time

Granger Medical Clinic has an immediate opening for a full-time Patient Services Representative Float. This position entails working at various Granger Medical clinics in the Salt Lake Valley as needed. Mileage is reimbursed. Home clinic will be at the West Valley/Fairbourne location.

Overview:

The ideal candidate will be confident, self-motivated and above all else compassionate. Receptionists work closely with our patients, physicians and support staff to provide the best care to each patient. As the receptionists are the first point of contact with the patients, excellent communication and customer service skills are essential.

Full-Time; 40 hours per week

Knowledge, Skills, and Abilities:

  • Excellent customer service, communication, multi-tasking and organizational skills.
  • Typing / keyboarding skills
  • Must be a team player and enjoy working with people.
  • Must be able to read, understand and communicate in English.
  • Additional languages helpful. Spanish Preferred.

Essential Functions and Duties:

  • Greet patients presenting for medical or other services in a courteous manner.
  • Answer telephones in a professional manner.
  • Scheduling appointments in accordant with established procedures.
  • Communicate professionally both verbally and in writing with physicians, clinic staff and patients regarding their appointment scheduling and other needs.
  • Record all demographic information necessary to contact patient and/or bill insurance carrier for services provided.
  • Other duties as assigned.

Education and Experience:

  • High School Graduate or equivalent.
  • Previous medical billing / office experience preferred.
  • Customer service experience preferred.

Physical Requirements and Working Conditions:

  • Sedentary work, requiring lifting up to 10lbs
  • Repetitive motion associated with operating a computer and other office equipment
  • Inside, climate-controlled working conditions

Granger Medical Clinic offers competitive wages and excellent benefits. Benefits include:

  • Vision
  • Dental
  • Medical
  • Sick Leave
  • Paid Time Off
  • Life Insurance
  • Paid Maternity Leave
  • Tuition Reimbursement
  • Short- and Long-Term Disability
  • Employee Assistance Program (EAP)
  • Health Savings and Flexible Spending Accounts
  • 401(k) with a Company Match, Profit Share, and Safe Harbor Contributions

The salary range listed is the base salary range offered for this position. Actual salaries may vary depending on factors including but not limited to work experience, education, and/or skill level.

Granger Medical Clinic provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Granger Medical Clinic complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, genetic information and testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.

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