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Patient Service Representative Float Jobs (NOW HIRING)

Lifespan

Patient Service Rep (Float)

Providence, RI

$18.13 - $29.90/hr

The Patient Service Representative oversees and verifies the financial processes associated with patient services provided in the Practice. The Patient Service Representative greets patients ...

Ascension

Patient Service Representative Float

Nashville, TN

$17 - $21.50/hr

Float Staffing Schedule: Days | PRN How you'll make an impact in this role * Champion the Patient ... Maintain the heartbeat of the office by submitting daily service charges, reconciling deposits, and ...

Ascension

Patient Service Representative Float

Murfreesboro, TN · On-site

$15.50 - $19.75/hr

Float Staffing Schedule: Days | PRN How you'll make an impact in this role * Champion the Patient ... Maintain the heartbeat of the office by submitting daily service charges, reconciling deposits, and ...

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How much do patient service representative float jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for patient service representative float in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Service Representative Float, and why are they important?

To thrive as a Patient Service Representative Float, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with experience in healthcare administration preferred. Familiarity with electronic medical records (EMR) systems, scheduling software, and basic office equipment is typically required. Excellent communication, adaptability, and customer service skills are crucial for interacting with diverse patients and adapting to various clinical settings. These abilities ensure efficient patient flow, accurate information management, and a positive experience for both patients and healthcare staff.

How does a Patient Service Representative Float adapt to working at multiple clinic locations, and what strategies help ensure a smooth transition between teams?

As a Patient Service Representative Float, you'll regularly move between different clinic locations to provide front-desk support where needed most. Adapting quickly to new workflows, staff, and patient populations is essential. Successful floats often familiarize themselves with each site's unique procedures and maintain open communication with permanent team members. Being proactive, organized, and approachable helps build rapport and ensures you can efficiently support diverse teams and deliver consistent patient care experiences.

What is a Patient Service Representative Float?

A Patient Service Representative Float is a healthcare administrative professional who supports various departments or locations within a medical facility as needed. Unlike a standard Patient Service Representative who works in a single department, a Float is flexible and fills in wherever there are staffing shortages. Their tasks typically include greeting patients, scheduling appointments, collecting patient information, verifying insurance, and answering phone calls. This role requires adaptability, strong communication skills, and the ability to quickly learn new processes across different teams. Working as a Float provides exposure to multiple areas within the healthcare system and helps ensure smooth patient flow throughout the facility.

What qualifications do you need to be a patient service representative?

A patient service representative typically needs a high school diploma or equivalent, strong communication and customer service skills, and experience with medical office software or electronic health records. Some positions may require certification or training in healthcare administration or medical billing and coding.

What is the difference between Patient Service Representative Float vs Patient Service Representative?

AspectPatient Service Representative FloatPatient Service Representative
CertificationsCPR, HIPAA, customer service trainingCPR, HIPAA, customer service training
Work EnvironmentMultiple departments, varied locationsSingle department or clinic
Employer UsageHospitals, clinics needing flexible staffingSpecific department or practice
Search IntentComparing flexible vs fixed rolesJob duties and requirements

The Patient Service Representative Float typically works across multiple departments or locations, offering flexibility in scheduling and duties. In contrast, the Patient Service Representative usually works within a specific department or clinic. The float role requires similar certifications but emphasizes adaptability, while the standard role focuses on consistent responsibilities within one setting.

More about Patient Service Representative Float jobs
What job categories do people searching Patient Service Representative Float jobs look for? The top searched job categories for Patient Service Representative Float jobs are:
Patient Service Representative Float jobs near you
Infographic showing various Patient Service Representative Float job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 51% Full Time, 46% Part Time, 1% Temporary, and 1% Contract. Highlights an 71% Physical, and 29% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.
Patient Service Representative Float

Patient Service Representative Float

Franciscan Health

Lowell, IN • On-site

$16.75 - $21.25/hr

Full-time

Posted 14 days ago

Franciscan Health rating

6.9

Company rating: 6.9 out of 10

Based on 257 frontline employees who took The Breakroom Quiz

447th of 864 rated healthcare providers

Job description

Lowell Health Center
4500 W 181st Ave Lowell, Indiana 46356
WHAT WE NEED
A person who loves the challenge of variety
WHO WE ARE LOOKING FOR
When people come into a doctor's office or hospital, they need to be greeted by a competent professional with a warm personality. While each office has a staff we also maintain a float pool of patient service professionals ready to deliver exceptional customer service wherever they are needed. If you love the idea of working in a variety of different practices, meeting new teams, and providing compassionate, joyful care - this is the job for you.
Do you have accurate follow through? Have you been told that you give excellent customer service? Can you work well with a team to find answers and keep things moving forward? Do you value working in a faith-filled environment? If so - keep reading because we're looking for the best Patient Services Representatives in the area and we want you.
WHAT YOU WILL DO
Provide exemplary customer service; greet and direct patients, family members, and other visitors.
Answer incoming calls; respond to inquiries, or direct caller to appropriate staff for assistance.
Schedule appointments and accurately enters data into scheduling system.
Register patients and enters or updates demographic and insurance information into EMR system.
Communicate with clinical staff to maintain patient flow and update waiting patients.
Collect patient payments; applies payments and adjustments to patient accounts.
Balance daily encounter forms and cash drawers.
Hours/Days: Operational hours of 630a-7p. You would work an 8-hour shift between operational hours, Monday-Friday.
WHAT IT TAKES TO SUCCEED
Strong customer service skills
Proficient computer skills
Professional telephone etiquette
Ability to interact with others in a calm, friendly and caring manner
Active listening skills and empathy toward others
High attention to detail
Strong organizational and analytical skills
Ability to follow well-defined instructions and comply with regulations, standards and procedures
Ability to multi-task in a fast-paced environment
Ability to maintain confidentiality of sensitive information
TRAVEL IS REQUIRED:
Up to 100%
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.

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