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Patient Service Representative Float Jobs (NOW HIRING)

Patient Service Representative Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training ...

Patient Service Representative Float

Nashville, TN · On-site

$17 - $21.50/hr

Float Staffing Schedule: Days | PRN How you'll make an impact in this role * Champion the Patient ... Maintain the heartbeat of the office by submitting daily service charges, reconciling deposits, and ...

The Patient Service Representative oversees and verifies the financial processes associated with patient services provided in the Practice. The Patient Service Representative greets patients ...

When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

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Patient Service Representative Float information

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$13

$19

$26

How much do patient service representative float jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for patient service representative float in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Service Representative Float, and why are they important?

To thrive as a Patient Service Representative Float, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with experience in healthcare administration preferred. Familiarity with electronic medical records (EMR) systems, scheduling software, and basic office equipment is typically required. Excellent communication, adaptability, and customer service skills are crucial for interacting with diverse patients and adapting to various clinical settings. These abilities ensure efficient patient flow, accurate information management, and a positive experience for both patients and healthcare staff.

How does a Patient Service Representative Float adapt to working at multiple clinic locations, and what strategies help ensure a smooth transition between teams?

As a Patient Service Representative Float, you'll regularly move between different clinic locations to provide front-desk support where needed most. Adapting quickly to new workflows, staff, and patient populations is essential. Successful floats often familiarize themselves with each site's unique procedures and maintain open communication with permanent team members. Being proactive, organized, and approachable helps build rapport and ensures you can efficiently support diverse teams and deliver consistent patient care experiences.

What is a Patient Service Representative Float?

A Patient Service Representative Float is a healthcare administrative professional who supports various departments or locations within a medical facility as needed. Unlike a standard Patient Service Representative who works in a single department, a Float is flexible and fills in wherever there are staffing shortages. Their tasks typically include greeting patients, scheduling appointments, collecting patient information, verifying insurance, and answering phone calls. This role requires adaptability, strong communication skills, and the ability to quickly learn new processes across different teams. Working as a Float provides exposure to multiple areas within the healthcare system and helps ensure smooth patient flow throughout the facility.

What qualifications do you need to be a patient service representative?

A patient service representative typically needs a high school diploma or equivalent, strong communication and customer service skills, and experience with medical office software or electronic health records. Some positions may require certification or training in healthcare administration or medical billing and coding.

What is the difference between Patient Service Representative Float vs Patient Service Representative?

AspectPatient Service Representative FloatPatient Service Representative
CertificationsCPR, HIPAA, customer service trainingCPR, HIPAA, customer service training
Work EnvironmentMultiple departments, varied locationsSingle department or clinic
Employer UsageHospitals, clinics needing flexible staffingSpecific department or practice
Search IntentComparing flexible vs fixed rolesJob duties and requirements

The Patient Service Representative Float typically works across multiple departments or locations, offering flexibility in scheduling and duties. In contrast, the Patient Service Representative usually works within a specific department or clinic. The float role requires similar certifications but emphasizes adaptability, while the standard role focuses on consistent responsibilities within one setting.

More about Patient Service Representative Float jobs
Infographic showing various Patient Service Representative Float job openings in the United States as of May 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 100% Physical job distribution, with an average salary of $41,073 per year, or $19.7 per hour.
Patient Service Representative Float

Patient Service Representative Float

RadNet

Rockville, MD • On-site

$18 - $24/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 22 days ago


RadNet rating

6.7

Company rating: 6.7 out of 10

Based on 158 frontline employees who took The Breakroom Quiz

527th of 864 rated healthcare providers


Job description

Patient Service Representative

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will:

  • Greet and register patients in a friendly and service-oriented manner.
  • Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
  • Collect and log all co-pays and fees
  • Answer/transfer incoming phone calls.
  • Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
  • Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
  • Coordinate with the back-office staff for timely and effective care of patients
  • Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
  • Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
  • Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
  • Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
  • Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
  • Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
  • Demonstrates ability to establish, nurture, and maintain cooperative working relationships.

You Are:

  • Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
  • Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues
  • Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service

To Ensure Success In This Role, You Must Have:

  • High School Diploma or GED
  • Intermediate to advanced computer skills
  • Strong multitasking and communication skills
  • Experience providing exceptional customer service
  • Medical terminology knowledge and recent medical/radiology office experience is preferred.

We Offer:

  • Comprehensive Medical, Dental and Vision coverages.
  • Health Savings Accounts with employer funding.
  • Wellness dollars
  • 401(k) Employer Match
  • Free services at any of our imaging centers for you and your immediate family.

#PSRMS

Pay range $18-$24


What RadNet employees say

Pay

Benefits

Hours and flexibility

Workplace

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About RadNet

Sourced by ZipRecruiter

At RadNet, we are Leading Radiology Forward. RadNet aligns innovative solutions to deliver high-quality, cost-effective consumer-focused healthcare. Backed by 40 years of experience and with over 10,000 employees and over 380 imaging centers in 9 states, we are positioned for the future of healthcare.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Los Angeles, CA, US

Year founded

1980

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