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Patient Service Representative Float Jobs (NOW HIRING)

RadNet

Patient Service Representative Float

Largo, MD

$18 - $24/hr

When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

New

RadNet

Patient Service Representative Float

Laurel, MD · On-site

$18 - $22.75/hr

When you join usas a Patient Service Representative ,you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

RadNet

Patient Service Representative Float

Albany, NY · On-site

$18 - $24/hr

Patient Service Representative Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training ...

New

RadNet

Patient Service Representative Float

Bowie, MD · On-site

$18 - $24/hr

When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

New

RadNet

Patient Service Representative Float

Laurel, MD · On-site

$17.50 - $22.25/hr

When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

RadNet

Patient Service Representative Float

Largo, MD · On-site

$18/hr

When you join usas a Patient Service Representative ,you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

RadNet

Patient Service Representative Float

Bowie, MD · On-site

$18 - $24/hr

Patient Service Representative Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training ...

New

RadNet

Patient Service Representative Float

Largo, MD · On-site

$18 - $24/hr

When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

New

RadNet

Patient Service Representative Float

Laurel, MD · On-site

$18/hr

When you join usas a Patient Service Representative ,you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

RadNet

Patient Service Representative Float

Bowie, MD · On-site

$18/hr

When you join usas a Patient Service Representative ,you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

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Patient Service Representative Float information

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$13

$19

$26

How much do patient service representative float jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for patient service representative float in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What is a patient service representative float?

A Patient Service Representative Float is a healthcare administrative professional who supports various departments or locations within a medical facility as needed. Unlike a standard Patient Service Representative who works in a single department, a Float is flexible and fills in wherever there are staffing shortages. Their tasks typically include greeting patients, scheduling appointments, collecting patient information, verifying insurance, and answering phone calls. This role requires adaptability, strong communication skills, and the ability to quickly learn new processes across different teams. Working as a Float provides exposure to multiple areas within the healthcare system and helps ensure smooth patient flow throughout the facility.

What are the key skills and qualifications needed to thrive as a patient service representative float?

To thrive as a Patient Service Representative Float, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with experience in healthcare administration preferred. Familiarity with electronic medical records (EMR) systems, scheduling software, and basic office equipment is typically required. Excellent communication, adaptability, and customer service skills are crucial for interacting with diverse patients and adapting to various clinical settings. These abilities ensure efficient patient flow, accurate information management, and a positive experience for both patients and healthcare staff.

How does a patient service representative float adapt to working at multiple clinic locations, and what strategies help ensure a smooth transition between teams?

As a Patient Service Representative Float, you'll regularly move between different clinic locations to provide front-desk support where needed most. Adapting quickly to new workflows, staff, and patient populations is essential. Successful floats often familiarize themselves with each site's unique procedures and maintain open communication with permanent team members. Being proactive, organized, and approachable helps build rapport and ensures you can efficiently support diverse teams and deliver consistent patient care experiences.

What is the difference between Patient Service Representative Float vs Patient Service Representative?

AspectPatient Service Representative FloatPatient Service Representative
CertificationsCPR, HIPAA, customer service trainingCPR, HIPAA, customer service training
Work EnvironmentMultiple departments, varied locationsSingle department or clinic
Employer UsageHospitals, clinics needing flexible staffingSpecific department or practice
Search IntentComparing flexible vs fixed rolesJob duties and requirements

The Patient Service Representative Float typically works across multiple departments or locations, offering flexibility in scheduling and duties. In contrast, the Patient Service Representative usually works within a specific department or clinic. The float role requires similar certifications but emphasizes adaptability, while the standard role focuses on consistent responsibilities within one setting.

How do you become a patient service representative float?

To become a patient service representative float, candidates typically need previous experience in healthcare customer service, strong communication skills, and familiarity with electronic health records. Some employers may require certification such as the Certified Patient Access Representative (CPAR) and flexibility to work in different departments or locations.

How hard is it to be a patient service representative?

Being a patient service representative can be moderately challenging as it requires strong communication skills, attention to detail, and the ability to handle stressful situations. The role involves managing patient interactions, scheduling, and insurance documentation, often requiring familiarity with electronic health records and customer service techniques.
More about Patient Service Representative Float jobs

What are popular job titles related to Patient Service Representative Float jobs?

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Patient Service Representative Float jobs near you
Infographic showing various Patient Service Representative Float job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.

Patient Service Representative - Float

Surprise, AZ • On-site

Arizona Cancer Care Center
See more jobs at Arizona Cancer Care Centerexternal

$16.75 - $21.50/hr

Other

Posted 5 days ago

Job description

Job purpose
Under the direction of the practice manager or lead patient service representative, the patient service representative is responsible for daily maintenance of the front office functions. This includes being the face of the practice and ensuring high levels of customer service. Additionally, you will be responsible for patient registration, scheduling of patient appointments, check-in, and check-out, answering and making telephone calls, communicating with patients, co-workers, office manager, physicians and external vendors or suppliers.
Duties and responsibilities
  • Greets and registers all incoming patients professionally.
  • Handles incoming and outgoing communications concisely and in a pleasant manner.
  • Ability to prioritize appointment urgency, following company standard operating procedures.
  • Schedules all patient appointments in EMR according to standard operating procedure
  • Obtains complete and accurate demographic and insurance information for each patient while registering into the EMR in a prompt and courteous manner.
  • Documents all patient encounters in the appropriate section within the patient's electronic medical record.
  • Collects on patient accounts and/or co-payments as indicated, maintaining accurate accounting of daily collections.
  • Responds to patient inquiries regarding basic insurance or billing questions.
  • Answers telephone promptly, courteously using good telephone etiquette taking complete messages, providing adequate information, and routing callers properly.
  • Checks phone messages hourly and returns all calls before lunch, midafternoon, and prior to leaving for the day.
  • Restocks and maintains assigned workstation and equipment in a neat and orderly fashion.
  • Sends appropriate records, calls, and messages to physician.
  • Sort and route incoming faxes i.e. images, records request, refill requests
  • Check and proceed accordingly with incoming referral faxes:
    • Referrals (Top Priority)
    • Create new referral chart, call patient to make appointment, document if appointment or message was left, follow up if needed.
    • Follow up with referring office if unable to schedule.
  • Create new patient charts.
    • Must have referral in chart and all records prior to appointment.
    • All patient charts must contain primary care provider and referring physicians.
  • Patient appointment reminders calls
  • Send medical records release to referring physician's office, document request, and scan the request into EMR
  • Documents in EMR all patient encounters.
  • Provide courteous customer service and maintain composure when dealing with angry or irritated patients.
  • Ability to problem solve and anticipate issues.
  • Maintain referral platform.
  • Knowledge of medical terminology and acronyms, EMR and HIPAA policies
  • Performs other duties as assigned by management.
Qualifications/Education Requirements
  • High school diploma or equivalent required
  • One year work experience in a medical office setting preferred.
  • Knowledge of medical terminology preferred.
  • Completion of a recognized medical secretarial program preferred.
  • Word processing and computer experience required.
  • Answer multi-line phones.
  • Strong team player and enthusiasm in working with others.
  • Must demonstrate excellent phone etiquette and exceptional customer service skills Good organizational skills.
  • Professional appearance
  • Must have previous electronic medical records experience.
  • Must have the ability to deal with confidential information concerning patient diagnosis and medical records.

License or Certification
N/A
Working conditions/ Physical requirements
Able to work 40 hours per week.
Medical office setting
Ability to see details at close range.
Ability to listen and understand information through spoken words and sentences.
Ability to read and understand information in writing.
Ability to communicate information in speaking so others will understand.
Sitting for long periods of time
Daily uses of hands to type, file, and write/sign documents.
Minimum lifting requirements of 20 pounds to move office supplies.
EEO Statement
Arizona Center for Cancer Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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