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Patient Services Representative Psr Jobs (NOW HIRING)

Ardent Health

Patient Services Rep / PSR

Pocatello, ID · On-site

$16.50 - $21/hr

Cardiology HOPD Clinic Patient Services Representative (PSR) Join our team as a day shift, full-time Cardiology HOPD Clinic Patient Services Representative (PSR) in Pocatello, ID. Thrive in a People ...

Portneuf Health

Patient Services Rep / PSR

Pocatello, ID · On-site

$17.25 - $22/hr

Overview Join our team as a day shift, PRN(as-needed), Primary Care Patient Services Representative (PSR) in Pocatello, ID. Why Join Us? Thrive in a People-First Environment and Make Healthcare ...

Proliance Surgeons

Patient Services Rep (PSR)

Kirkland, WA · On-site

$20 - $25.25/hr

Position Summary The Patient Services Representative (PSR) represent the face of Proliance Surgeons and the first impression for our patients and their loved ones. The PSR acts as a liaison associate ...

Portneuf Health

Patient Services Rep / PSR

Pocatello, ID · On-site

$17.25 - $22/hr

Overview Join our team as a day shift, full-time Cardiology HOPD Clinic Patient Services Representative (PSR) in Pocatello, ID. Why Join Us? Thrive in a People-First Environment and Make Healthcare ...

Portneuf Health

Patient Services Rep / PSR

Pocatello, ID · On-site

$17.25 - $22/hr

Overview Join our team as a day shift, full-time, Work Med Patient Services Representative (PSR) in Pocatello, ID. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better

Portneuf Health

Patient Services Rep / PSR

Pocatello, ID · On-site

$17.25 - $22/hr

Overview Join our team as a day shift, full-time, Primary Care Patient Services Representative (PSR) in Pocatello, ID. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better

Portneuf Health

Patient Services Rep / PSR

Pocatello, ID · On-site

$17.25 - $22/hr

Overview Join our team as a day shift, part-time, Primary Care Patient Services Representative (PSR) in Pocatello, ID. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better

Portneuf Health

Patient Services Rep / PSR

Pocatello, ID · On-site

$17.25 - $22/hr

Overview Join our team as a day shift, full-time, Primary Care Patient Services Representative (PSR) in Pocatello, ID. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better

Portneuf Health

Patient Services Rep / PSR

Pocatello, ID · On-site

$17.25 - $22/hr

Overview Join our team as a day shift, full-time Cardiology HOPD Clinic Patient Services Representative (PSR) in Pocatello, ID. Why Join Us? Thrive in a People-First Environment and Make Healthcare ...

Portneuf Health

Patient Services Rep / PSR

Pocatello, ID · On-site

$17.25 - $22/hr

Overview Join our team as a day shift, PRN(as-needed), Primary Care Patient Services Representative (PSR) in Pocatello, ID. Why Join Us? Thrive in a People-First Environment and Make Healthcare ...

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Patient Services Representative Psr information

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How much do patient services representative psr jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for patient services representative psr in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What is a patient services representative?

Patient Services Representatives (PSRs) are administrative professionals who serve as the first point of contact for patients in healthcare facilities. Their primary responsibilities include greeting patients, scheduling appointments, answering questions, verifying insurance information, and handling patient records. PSRs play a vital role in ensuring a smooth and efficient experience for patients by coordinating communication between patients, medical staff, and insurance providers. They must possess strong customer service, organizational, and communication skills to handle a variety of tasks and interactions throughout the day.

What skills and qualifications are needed to be a patient services representative?

To thrive as a Patient Services Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring prior healthcare administrative experience. Familiarity with electronic health record (EHR) systems, scheduling software, and basic office equipment is typically required. Excellent communication, empathy, and problem-solving abilities help you deliver outstanding patient service and manage challenging interactions. These skills ensure efficient front desk operations, enhance patient satisfaction, and support a smooth workflow in healthcare settings.

What challenges do patient services representatives face when managing patient scheduling, and how can they be addressed?

Patient Services Representatives frequently encounter challenges such as last-minute appointment cancellations, overbooked schedules, and accommodating urgent requests. These situations require strong organizational skills and the ability to communicate effectively with both patients and clinical staff. Utilizing electronic health record (EHR) systems efficiently, staying adaptable to changes, and maintaining a calm, helpful demeanor are key strategies for managing these challenges. Proactively confirming appointments and collaborating closely with medical teams can also help minimize disruptions and ensure a smooth patient flow.

What is the difference between Patient Services Representative Psr vs Medical Secretary?

AspectPatient Services Representative PsrMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; often medical office certification
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient check-in, scheduling, insurance verificationAdministrative support, appointment scheduling, record management
Industry UsageHealthcare, patient-facing rolesHealthcare, administrative roles

While both roles support healthcare operations, Patient Services Representatives focus on patient interaction and front-desk duties, whereas Medical Secretaries handle administrative tasks behind the scenes. Understanding these differences helps job seekers identify the right role for their skills and career goals.

Is Patient Services Representative a good job?

A Patient Services Representative (PSR) is an administrative role in healthcare that involves scheduling appointments, managing patient records, and assisting with insurance processes. It offers opportunities for customer service development, typically requires strong communication skills, and often involves working in a healthcare office environment. Job satisfaction depends on individual preferences for healthcare settings and administrative work.

What do you need to be a Patient Services Representative PSR?

To become a Patient Services Representative (PSR), candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and familiarity with medical office procedures. Some positions may require experience with electronic health records (EHR) systems and basic administrative skills.
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Patient Services Representative Psr jobs near you
Infographic showing various Patient Services Representative Psr job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.

Patient Services Rep / PSR

Ardent Health

Pocatello, ID • On-site

$16.50 - $21/hr

Other

Medical, PTO

Posted 9 days ago

Ardent Health Services rating

6.8

Company rating: 6.8 out of 10

Based on 144 frontline employees who took The Breakroom Quiz

498th of 891 rated healthcare providers

Job description

Cardiology HOPD Clinic Patient Services Representative (PSR)

Join our team as a day shift, full-time Cardiology HOPD Clinic Patient Services Representative (PSR) in Pocatello, ID.

Thrive in a People-First Environment and Make Healthcare Better

  • Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
  • People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
  • Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

  • Portneuf Medical Center (PMC) is a nationally recognized healthcare leader with 205 beds, serving as the region's Level II Trauma Center and tertiary referral hospital, and is home to the Portneuf Heart and Vascular Institute, Portneuf Cancer Center, Portneuf Medical Group, and Portneuf Air Rescue. PMC has a Level III neonatal intensive care unit, an adult intensive care unit, nationally recognized orthopedic services, a full suite of cardiac care, Center of Excellence recognized surgeons, imaging, primary and specialty care.

Responsibilities

To assist in the delivery of primary health care and patient care management to the employees, patients, and clients of the Medical Practice Program. Responsible for providing general clerical and basic clinical assistance to all members of the Medical Practice team to ensure the efficient and professional operation of the department.

Qualifications

Job Requirements:

  • High school diploma or GED.
  • General filing, billing, and business office organization experience.

Preferred Job Requirements:

  • Previous hospital and/or clinic experience and knowledge of medical terminology.
  • BLS certification.

What Ardent Health Services employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Ardent Health Services logo

About Ardent Health Services

Sourced by ZipRecruiter

With 30 hospitals and hundreds of clinics, Ardent Health Services is a premier provider of health care services, delivered with compassion for patients and their families and with respect for employees, physicians and other health professionals. Nearly half of our facilities have been recognized among healthcare's best places to work.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Nashville, TN, US

Year founded

1993

Social media

Twitter

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