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Patient Services Representative Psr Jobs (NOW HIRING)

RWJBarnabas Health

Patient Services Rep

Old Bridge, NJ · On-site

$20.63 - $25.71/hr

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

RWJBarnabas Health

Patient Services Rep

Lakewood, NJ · On-site

$20.63 - $25.71/hr

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

RWJBarnabas Health

Patient Services Rep

Old Bridge, NJ · On-site

$21.07 - $26.22/hr

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

RWJBarnabas Health

Patient Services Rep

Hillsborough, NJ

$20.63 - $25.71/hr

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

RWJBarnabas Health

Patient Services Rep

Millburn, NJ · On-site

$21.07 - $26.22/hr

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

RWJBarnabas Health

Patient Services Rep

Rahway, NJ · On-site

$21.07 - $26.22/hr

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

New

RWJBarnabas Health

Patient Services Rep

Millburn, NJ · On-site

$21.07 - $26.22/hr

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

RWJBarnabas Health

Patient Services Rep

Millburn, NJ · On-site

$21.07 - $26.22/hr

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

RWJBarnabas Health

Patient Services Rep

Millburn, NJ · On-site

$21.07 - $26.22/hr

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

RWJBarnabas Health

Patient Services Rep

Millburn, NJ · On-site

$21.07 - $26.22/hr

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

RWJBarnabas Health

Patient Services Rep

Millburn, NJ · On-site

$21.07 - $26.22/hr

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

RWJBarnabas Health

Patient Services Rep

Rahway, NJ · On-site

$21.07 - $26.22/hr

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

New

RWJBarnabas Health

Patient Services Rep

Lakewood, NJ · On-site

$21.07 - $26.22/hr

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

RWJBarnabas Health

Patient Services Rep

Bayonne, NJ · On-site

$21.07 - $26.22/hr

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

RWJBarnabas Health

Patient Services Rep

Old Bridge, NJ · On-site

$20.63 - $25.71/hr

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

RWJBarnabas Health

Patient Services Rep

Lakewood, NJ · On-site

$21.07 - $26.22/hr

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

RWJBarnabas Health

Patient Services Rep

Millburn, NJ · On-site

$21.07 - $26.22/hr

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

RWJBarnabas Health

Patient Services Rep

Neptune City, NJ · On-site

$20.63 - $25.71/hr

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

RWJBarnabas Health

Patient Services Rep

Millburn, NJ · On-site

$21.07 - $26.22/hr

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

RWJBarnabas Health

Patient Services Rep

Hillsborough, NJ · On-site

$20.63 - $25.71/hr

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

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Patient Services Representative Psr information

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$13

$19

$26

How much do patient services representative psr jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for patient services representative psr in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What is a patient services representative?

Patient Services Representatives (PSRs) are administrative professionals who serve as the first point of contact for patients in healthcare facilities. Their primary responsibilities include greeting patients, scheduling appointments, answering questions, verifying insurance information, and handling patient records. PSRs play a vital role in ensuring a smooth and efficient experience for patients by coordinating communication between patients, medical staff, and insurance providers. They must possess strong customer service, organizational, and communication skills to handle a variety of tasks and interactions throughout the day.

What skills and qualifications are needed to be a patient services representative?

To thrive as a Patient Services Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring prior healthcare administrative experience. Familiarity with electronic health record (EHR) systems, scheduling software, and basic office equipment is typically required. Excellent communication, empathy, and problem-solving abilities help you deliver outstanding patient service and manage challenging interactions. These skills ensure efficient front desk operations, enhance patient satisfaction, and support a smooth workflow in healthcare settings.

What challenges do patient services representatives face when managing patient scheduling, and how can they be addressed?

Patient Services Representatives frequently encounter challenges such as last-minute appointment cancellations, overbooked schedules, and accommodating urgent requests. These situations require strong organizational skills and the ability to communicate effectively with both patients and clinical staff. Utilizing electronic health record (EHR) systems efficiently, staying adaptable to changes, and maintaining a calm, helpful demeanor are key strategies for managing these challenges. Proactively confirming appointments and collaborating closely with medical teams can also help minimize disruptions and ensure a smooth patient flow.

What is the difference between Patient Services Representative Psr vs Medical Secretary?

AspectPatient Services Representative PsrMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; often medical office certification
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient check-in, scheduling, insurance verificationAdministrative support, appointment scheduling, record management
Industry UsageHealthcare, patient-facing rolesHealthcare, administrative roles

While both roles support healthcare operations, Patient Services Representatives focus on patient interaction and front-desk duties, whereas Medical Secretaries handle administrative tasks behind the scenes. Understanding these differences helps job seekers identify the right role for their skills and career goals.

Is Patient Services Representative a good job?

A Patient Services Representative (PSR) is an administrative role in healthcare that involves scheduling appointments, managing patient records, and assisting with insurance processes. It offers opportunities for customer service development, typically requires strong communication skills, and often involves working in a healthcare office environment. Job satisfaction depends on individual preferences for healthcare settings and administrative work.

What do you need to be a Patient Services Representative PSR?

To become a Patient Services Representative (PSR), candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and familiarity with medical office procedures. Some positions may require experience with electronic health records (EHR) systems and basic administrative skills.
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What cities are hiring for Patient Services Representative Psr jobs?

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What states have the most Patient Services Representative Psr jobs?

States with the most job openings for Patient Services Representative Psr jobs include:

What job categories do people searching Patient Services Representative Psr jobs look for?

The top searched job categories for Patient Services Representative Psr jobs are:

Patient Services Representative Psr jobs near you
Infographic showing various Patient Services Representative Psr job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.

Patient Services Rep

RWJBarnabas Health

Old Bridge, NJ • On-site

$20.63 - $25.71/hr

Full-time

Re-posted 3 days ago

RWJBarnabas Health rating

7.5

Company rating: 7.5 out of 10

Based on 331 frontline employees who took The Breakroom Quiz

237th of 891 rated healthcare providers

Job description

Job Title: Patient Services Rep

Location: Old Bridge HUB

Department Name: Old Bridge HUB

Req #: 0000257979

Status: Hourly

Shift: Day

Pay Range: $20.63 - $25.71 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Our Patient Services Reps are the heartbeat of the patient experience. Step into a fast-paced, patient-focused role where every interaction makes a difference. As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ensure efficient day-to-day operations.

The Patient Service Representative (PSR) may be the perfect role for you if you enjoy helping others, thrive in a busy environment, and are passionate about creating positive experiences for patients and their families. If you are organized, customer-service driven, and motivated to make a meaningful impact with every interaction, this position provides the opportunity, challenge, and purpose you are seeking.

As a Patient Service Representative (PSR), a typical day might include the following:

  • Welcoming patients and performing patient check-in and check-out functions with professionalism and compassion.
  • Preparing for patient visits by reviewing schedules and ensuring all necessary information is available.
  • Scheduling patient appointments and coordinating follow-up visits as needed.
  • Answering routine questions in person and over the telephone while providing exceptional customer service.
  • Performing clerical responsibilities including copying, scanning, faxing, sorting, and distributing mail.
  • Creating, maintaining, filing, and organizing patient health record information.
  • Coordinating with insurance providers and handling pre-authorizations and certifications as necessary.
  • Protecting patient privacy and contributing to a safe, efficient, and welcoming practice environment.

The Patient Service Representative (PSR) role might be for you if:

  • You are passionate about delivering excellent customer service and creating a positive patient experience.
  • You communicate clearly and compassionately with patients, families, and team members.
  • You stay organized and can effectively manage multiple priorities in a fast-paced environment.
  • You pay close attention to detail and value accuracy in your work.
  • You work well independently and collaboratively as part of a team.
  • You lead with integrity and are proud to represent the RWJBarnabas Health mission, vision, and values.
  • Schedule: Monday through Friday 8:00am-5:00pm, Full-Time 40 hours per week

To be considered for this opportunity, you must have a High School Diploma or General Education Degree (GED) and relevant experience and/or training. Candidates must demonstrate a clear understanding of the importance of patient satisfaction and safety and possess strong oral and written communication skills. Preferred qualifications include an Associate's or Bachelor's degree, 1-2 years of previous medical receptionist or general office experience, and knowledge of medical terminology and electronic medical record (EMR) systems. 

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About RWJBarnabas Health

Sourced by ZipRecruiter

RWJBarnabas Health is New Jersey’s largest integrated health care delivery system, providing treatment and services to more than three million patients each year. Throughout RWJBarnabas Health, our dedicated physicians, nurses, and health professionals are committed to providing the highest quality of patient care and health education to the community and region. We aim to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey - whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

West Orange, NJ, US

Year founded

2015

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