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Bilingual Patient Access Representative Jobs (NOW HIRING)

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Patient Access Representative Position Overview We are seeking a customer-focused Patient Access Representative to support patient registration, financial clearance, and front-end revenue cycle ...

Patient Access Representative

Miami, FL ยท On-site

$16.50 - $21/hr

Patient Access Representative 1: High School Diploma requiredand one (1) year of relevant ... Bilingual (English/Spanish, English/Creole, English/French, English/Arabic) a plus. * Excellent ...

Patient Access Representative

Houston, TX ยท On-site

$16.25 - $20.75/hr

Patient Access Representative DEPARTMENT: Patient Access REPORTS TO: Patient Access Director FLSA ... 3. Bilingual in Spanish Strongly Preferred. PHYSICAL DEMANDS AND WORK ENVIRONMENT: PHYSICAL ...

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Bilingual Patient Access Representative information

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$12

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How much do bilingual patient access representative jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for bilingual patient access representative in the United States is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Bilingual Patient Access Representative, and why are they important?

To thrive as a Bilingual Patient Access Representative, you need strong communication skills in English and another language, customer service experience, and typically a high school diploma or equivalent. Familiarity with healthcare management systems, electronic health records (EHRs), and insurance verification processes is often required. Exceptional interpersonal skills, cultural sensitivity, and attention to detail help you excel in supporting diverse patient populations. These abilities ensure efficient patient intake, accurate data handling, and a welcoming environment crucial to patient satisfaction and operational success.

What are Bilingual Patient Access Representatives?

Bilingual Patient Access Representatives are healthcare professionals who assist patients with registration, scheduling, insurance verification, and other administrative tasks, while being fluent in two or more languages. Their bilingual skills enable them to effectively communicate with and support patients from diverse backgrounds, ensuring accurate information exchange and improving the patient experience. They often work at the front desk of hospitals, clinics, or medical offices, serving as the first point of contact for patients and helping to bridge language barriers in healthcare settings.

What is the difference between Bilingual Patient Access Representative vs Bilingual Medical Office Assistant?

AspectBilingual Patient Access RepresentativeBilingual Medical Office Assistant
CredentialsHigh school diploma; some roles may require certification in medical billing or codingHigh school diploma; certification in medical assisting often preferred
Work EnvironmentFront desk, patient registration, scheduling in healthcare facilitiesMedical offices, clinics, assisting with patient intake and administrative tasks
Employer & Industry UsageHospitals, clinics, healthcare providersMedical offices, outpatient clinics, healthcare practices
Search & Comparison IntentUnderstanding patient registration and front desk rolesAssisting with administrative and clinical tasks in medical settings

The main difference is that Bilingual Patient Access Representatives primarily handle patient registration, scheduling, and insurance verification at the front desk, while Bilingual Medical Office Assistants perform both administrative and clinical support tasks. Both roles require bilingual skills and healthcare knowledge but focus on different aspects of patient care and office operations.

How does a Bilingual Patient Access Representative typically collaborate with medical and administrative teams to ensure smooth patient experiences?

Bilingual Patient Access Representatives play a crucial role in coordinating between patients, medical staff, and administrative teams. They often facilitate communication by translating for patients and helping them understand procedures, insurance requirements, and appointment details. These representatives work closely with nurses, physicians, and billing departments to schedule appointments, verify insurance, and resolve any patient concerns. Their ability to bridge language barriers ensures that all patients receive accurate information and compassionate service, contributing to a more efficient and positive healthcare experience.
More about Bilingual Patient Access Representative jobs
What cities are hiring for Bilingual Patient Access Representative jobs? Cities with the most Bilingual Patient Access Representative job openings:
Infographic showing various Bilingual Patient Access Representative job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 24% Part Time, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,617 per year, or $19 per hour.

Bilingual Patient Access Representative

New Horizons Healthcare

Roanoke, VA โ€ข On-site

$19 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday


Job description

Location: New Horizons Healthcare
Department: Patient Services
Reports To: Patient Access Supervisor
Employment Status: Full-Time
Pay Range: $19.00/hr. - $23.00/hr.
Weโ€™re driven by curiosity, passion, optimism, and the belief that everybody can grow.
What We Offer You:
  • Loan forgiveness plan(s) (eligibility is based on plan guidelines and approval)
  • Medical, dental and vision insurance
  • Generous paid time off
  • 10 Company paid holidays
  • CME time off and funds
  • Life, AD amp;D, Long-term disability
  • 403(b) retirement account with company contribution
New Horizons Healthcare is a federally qualified health center (FQHC) in Roanoke, Virginia that provides comprehensive primary care, behavioral health, dental care, and pharmacy services for almost 10,000 patients annually. We are a not-for-profit community clinic with a mission to improve access to affordable, high quality, culturally competent, comprehensive primary health care. We offer a sliding fee discount program for those who are uninsured or underinsured. We make sure everything we do is through the lens of humanity โ€“ from our commitment to the highest-quality of care to the way we engage with our patients and communities.
Position Summary:
New Horizons Healthcare is seeking a compassionate and detail-oriented Bilingual Patient Access Representative to serve as the first point of contact for our patients. This role is essential to ensuring a positive patient experience by providing excellent customer service, accurate registration, insurance verification, and appointment scheduling. As part of our front desk team, you will support access to high-quality, affordable healthcare for all members of our community.
The ideal candidate is friendly, organized, and committed to supporting our mission of providing equitable healthcare, regardless of a patientโ€™s background or ability to pay.
Key Responsibilities:
  • Greet patients in person or by phone with professionalism and empathy
  • Schedule, confirm, and check in appointments
  • Verify insurance eligibility and update patient demographics accurately
  • Collect co-pays, balances, and documentation for sliding fee scale applications
  • Educate patients on available services, financial assistance programs, and required documentation
  • Ensure proper completion of consent forms and compliance with HIPAA regulations
  • Respond promptly to patient inquiries and assist with resolving concerns or questions
  • Maintain orderliness of front desk and waiting areas
  • Collaborate with clinical teams to support efficient patient flow
  • Use electronic health record (EHR) system and scheduling tools with accuracy
Qualifications:
Education amp; Experience:
  • High school diploma or GED required
  • One year of experience in a healthcare setting, customer service, or front desk role preferred
  • Experience working with diverse populations or in a community health/FQHC environment is a plus
Skills amp; Competencies:
  • Excellent communication, interpersonal, and organizational skills
  • Ability to multitask and remain calm in a fast-paced setting
  • Strong attention to detail and problem-solving skills
  • Proficiency with computers and basic office software; experience with EHR systems preferred
  • Bilingual in English and Spanish is a plus
Working Conditions:
  • Full-time position, Mondayโ€“Friday
  • On-site work required at New Horizons Healthcare facilities
  • Occasional extended hours based on clinic needs
EEO Policy:
New Horizons Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.