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Bilingual Patient Service Representative Jobs (NOW HIRING)

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Bilingual Patient Service Representative

Plano, TX · On-site

$16.75 - $21.25/hr

Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Bilingual Patient Service Representative to help support our location in Plano, TX . ...

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Bilingual Patient Service Representative

Tulsa, OK · On-site

$16 - $20.25/hr

Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Bilingual Patient Service Representative to help support our Midtown location in ...

usrs2

Bilingual Patient Service Representative

Plano, TX

$16.75 - $21.25/hr

Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Bilingual Patient Service Representative to help support our location in Plano, TX . ...

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Bilingual Patient Service Representative information

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How much do bilingual patient service representative jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for bilingual patient service representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What is the difference between Bilingual Patient Service Representative vs Medical Receptionist?

AspectBilingual Patient Service RepresentativeMedical Receptionist
CredentialsHigh school diploma; bilingual proficiency; customer service skillsHigh school diploma; customer service skills
Work EnvironmentHealthcare settings, clinics, hospitalsMedical offices, clinics, hospitals
Employer & IndustryHealthcare providers, hospitals, clinicsMedical practices, clinics, hospitals
Search & Comparison IntentPatient communication, bilingual roles, healthcare supportFront desk, appointment scheduling, patient check-in

The Bilingual Patient Service Representative and Medical Receptionist roles share similarities in work environment and required skills. However, the Bilingual Patient Service Representative specifically emphasizes bilingual communication skills and patient interaction in healthcare settings, often involving language translation. The Medical Receptionist focuses more on administrative tasks like scheduling and check-in. Both roles are essential in healthcare but serve different primary functions.

How does being bilingual enhance the daily responsibilities of a Patient Service Representative?

Being bilingual as a Patient Service Representative allows you to effectively communicate with a broader range of patients, ensuring they understand registration processes, appointment scheduling, and medical instructions. This skill helps reduce misunderstandings, improves patient satisfaction, and fosters a more inclusive environment. Additionally, you may serve as a bridge between patients and healthcare providers, facilitating accurate information exchange and supporting the team's workflow. Bilingual representatives are often called upon to assist with translating documents or conversations, making them invaluable in diverse healthcare settings.

What are Bilingual Patient Service Representatives?

Bilingual Patient Service Representatives are healthcare professionals who assist patients with administrative and customer service tasks while communicating fluently in two languages. They schedule appointments, answer inquiries, verify insurance, and help patients navigate healthcare systems, often serving as a bridge between patients and medical staff. Their language skills ensure that non-English-speaking patients receive clear information and quality care, improving overall patient experience and accessibility.

What are the key skills and qualifications needed to thrive as a Bilingual Patient Service Representative, and why are they important?

To thrive as a Bilingual Patient Service Representative, you need strong communication skills in at least two languages, knowledge of medical terminology, and a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, patient scheduling software, and phone systems is typically expected. Outstanding interpersonal skills, cultural sensitivity, and problem-solving abilities help you connect with diverse patients and support their needs. These competencies ensure efficient patient intake, clear communication, and a positive experience for all patients in healthcare settings.
More about Bilingual Patient Service Representative jobs
What job categories do people searching Bilingual Patient Service Representative jobs look for? The top searched job categories for Bilingual Patient Service Representative jobs are:
Bilingual Patient Service Representative jobs near you
Infographic showing various Bilingual Patient Service Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.
Bilingual Patient Service Representative

Bilingual Patient Service Representative

Addison Group

Wilmington, DE • On-site

$15 - $17/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 22 days ago

Job description

Job Title: Bilingual Patient Service Representative
Location: Wilmington, DE
Industry: Community Health / Healthcare Administration
Pay: $15.00 - $17.00 / Hour (based on experience)
Benefits: The position is eligible for medical, dental, vision, and 401(k)
About Our Client:
Community health organization with multiple clinics throughout Delaware.
Job Description:
This is a patient-facing, administrative support role focused on helping patients navigate the healthcare system. The Healthcare Coordinator plays a critical role in managing referrals, authorizations, and ensuring patients can follow through on their care plans.
Key Responsibilities:
  • Handle patient referrals and coordinate with providers
  • Manage prior authorizations for services
  • Communicate with patients by phone to resolve barriers to care
  • Support patients facing challenges such as lack of insurance, transportation, or language barriers
  • Collaborate with internal departments like the enrollment team
  • Track care coordination to ensure follow-through and "close the loop" on services

Qualifications:
  • High School Diploma or GED (required)
  • Experience in healthcare, insurance, or patient service
  • Bilingual in Spanish/English (required)

Additional Details:
  • Schedule: Monday-Friday, 8:00 AM-5:00 PM
  • Dress Code: Business casual

Perks:
  • Opportunity to make a real difference in your local community
  • Work with a supportive, mission-driven team
  • Gain experience in a high-impact healthcare environment
  • Career growth potential in community health services

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request.
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