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Bilingual Patient Service Representative Jobs (NOW HIRING)

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Bilingual Patient Service Representative

Tulsa, OK

$16 - $20.25/hr

Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Bilingual Patient Service Representative to help support our Midtown location in ...

usrs2

Bilingual Patient Service Representative

Tulsa, OK · On-site

$16 - $20.25/hr

Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Bilingual Patient Service Representative to help support our Midtown location in ...

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Bilingual Patient Service Representative information

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How much do bilingual patient service representative jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for bilingual patient service representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What is a bilingual patient service representative?

Bilingual Patient Service Representatives are healthcare professionals who assist patients with administrative and customer service tasks while communicating fluently in two languages. They schedule appointments, answer inquiries, verify insurance, and help patients navigate healthcare systems, often serving as a bridge between patients and medical staff. Their language skills ensure that non-English-speaking patients receive clear information and quality care, improving overall patient experience and accessibility.

How does being bilingual enhance the daily responsibilities of a patient service representative?

Being bilingual as a Patient Service Representative allows you to effectively communicate with a broader range of patients, ensuring they understand registration processes, appointment scheduling, and medical instructions. This skill helps reduce misunderstandings, improves patient satisfaction, and fosters a more inclusive environment. Additionally, you may serve as a bridge between patients and healthcare providers, facilitating accurate information exchange and supporting the team's workflow. Bilingual representatives are often called upon to assist with translating documents or conversations, making them invaluable in diverse healthcare settings.

What are the key skills and qualifications needed to thrive as a bilingual patient service representative?

To thrive as a Bilingual Patient Service Representative, you need strong communication skills in at least two languages, knowledge of medical terminology, and a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, patient scheduling software, and phone systems is typically expected. Outstanding interpersonal skills, cultural sensitivity, and problem-solving abilities help you connect with diverse patients and support their needs. These competencies ensure efficient patient intake, clear communication, and a positive experience for all patients in healthcare settings.

What is the difference between Bilingual Patient Service Representative vs Medical Receptionist?

AspectBilingual Patient Service RepresentativeMedical Receptionist
CredentialsHigh school diploma; bilingual proficiency; customer service skillsHigh school diploma; customer service skills
Work EnvironmentHealthcare settings, clinics, hospitalsMedical offices, clinics, hospitals
Employer & IndustryHealthcare providers, hospitals, clinicsMedical practices, clinics, hospitals
Search & Comparison IntentPatient communication, bilingual roles, healthcare supportFront desk, appointment scheduling, patient check-in

The Bilingual Patient Service Representative and Medical Receptionist roles share similarities in work environment and required skills. However, the Bilingual Patient Service Representative specifically emphasizes bilingual communication skills and patient interaction in healthcare settings, often involving language translation. The Medical Receptionist focuses more on administrative tasks like scheduling and check-in. Both roles are essential in healthcare but serve different primary functions.

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What job categories do people searching Bilingual Patient Service Representative jobs look for?

The top searched job categories for Bilingual Patient Service Representative jobs are:

Bilingual Patient Service Representative jobs near you
Infographic showing various Bilingual Patient Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.

Bilingual Patient Service Representative

Community Health Centers of Greater Dayton

Miamisburg, OH • On-site

$15.75 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 9 days ago

Job description

Bilingual Patient Service Representative I

The Bilingual Patient Service Representative I is responsible for preparing charts for patient visits, including but not limited to: updating and/or entering patients in practice management system, copying insurance card and verifying insurance coverage. PSR I is responsible for notifying the clinical staff when a patient has arrived. In addition, the PSR I answers multi-line phones, taking messages or transferring calls when appropriate.

The PSR I schedules patient appointments, handles collection/billing activities while providing efficient office support, teamwork and outstanding customer service.

Position Requirements

  • General Knowledge: Knowledge of third party payers, medical terminology is preferred. Fundamental knowledge of billing processes and concepts preferred.
  • Computer: Basic computer and keyboarding skills. Use of NextGen and MS Office Suite required.
  • Communication: Fluent in Spanish required
  • Communication: strong oral communication and telephone skills; excellent customer service skills with both internal and external customers.
  • Work Environment: fast-paced environment; strong prioritization skills needed; must be able to perform multiple tasks at the same time
  • Physical Requirements: general sitting, standing, walking, bending and arm movements, keyboarding, stooping, lifting up to 20 pounds.
  • Educational Requirements: High school diploma or equivalent certificate.
  • Experience Requirements: 1 – 3 years of experience in a health care facility preferred.

Benefits :

  • Medical
  • Dental
  • Vision
  • Supplemental Insurance
  • 401(k) with company match up to 6%
  • Employer covered long-term disability, short-term disability, and basic life insurance
  • Wellness Program

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