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Bilingual Patient Service Representative Jobs (NOW HIRING)

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Bilingual Patient Service Representative

Plano, TX · On-site

$16.75 - $21.25/hr

Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Bilingual Patient Service Representative to help support our location in Plano, TX . ...

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Bilingual Patient Service Representative

Richardson, TX · On-site

$16 - $20.25/hr

... Patient Service Representative , customer service-oriented professional for our medical front office position in Richardson, TX. Monday-Friday 9am-5:30pm with one Saturday a month Bilingual preferred!

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Patient Service Representative

Arlington, TX

$15.75 - $20/hr

Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Bilingual Patient Service Representative to help support our location in Arlington ...

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Bilingual Patient Service Representative information

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How much do bilingual patient service representative jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for bilingual patient service representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What is the difference between Bilingual Patient Service Representative vs Medical Receptionist?

AspectBilingual Patient Service RepresentativeMedical Receptionist
CredentialsHigh school diploma; bilingual proficiency; customer service skillsHigh school diploma; customer service skills
Work EnvironmentHealthcare settings, clinics, hospitalsMedical offices, clinics, hospitals
Employer & IndustryHealthcare providers, hospitals, clinicsMedical practices, clinics, hospitals
Search & Comparison IntentPatient communication, bilingual roles, healthcare supportFront desk, appointment scheduling, patient check-in

The Bilingual Patient Service Representative and Medical Receptionist roles share similarities in work environment and required skills. However, the Bilingual Patient Service Representative specifically emphasizes bilingual communication skills and patient interaction in healthcare settings, often involving language translation. The Medical Receptionist focuses more on administrative tasks like scheduling and check-in. Both roles are essential in healthcare but serve different primary functions.

How does being bilingual enhance the daily responsibilities of a Patient Service Representative?

Being bilingual as a Patient Service Representative allows you to effectively communicate with a broader range of patients, ensuring they understand registration processes, appointment scheduling, and medical instructions. This skill helps reduce misunderstandings, improves patient satisfaction, and fosters a more inclusive environment. Additionally, you may serve as a bridge between patients and healthcare providers, facilitating accurate information exchange and supporting the team's workflow. Bilingual representatives are often called upon to assist with translating documents or conversations, making them invaluable in diverse healthcare settings.

What are Bilingual Patient Service Representatives?

Bilingual Patient Service Representatives are healthcare professionals who assist patients with administrative and customer service tasks while communicating fluently in two languages. They schedule appointments, answer inquiries, verify insurance, and help patients navigate healthcare systems, often serving as a bridge between patients and medical staff. Their language skills ensure that non-English-speaking patients receive clear information and quality care, improving overall patient experience and accessibility.

What are the key skills and qualifications needed to thrive as a Bilingual Patient Service Representative, and why are they important?

To thrive as a Bilingual Patient Service Representative, you need strong communication skills in at least two languages, knowledge of medical terminology, and a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, patient scheduling software, and phone systems is typically expected. Outstanding interpersonal skills, cultural sensitivity, and problem-solving abilities help you connect with diverse patients and support their needs. These competencies ensure efficient patient intake, clear communication, and a positive experience for all patients in healthcare settings.
More about Bilingual Patient Service Representative jobs
What job categories do people searching Bilingual Patient Service Representative jobs look for? The top searched job categories for Bilingual Patient Service Representative jobs are:
Bilingual Patient Service Representative jobs near you
Infographic showing various Bilingual Patient Service Representative job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 17% Full Time, 70% Part Time, and 10% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.
Bilingual Patient Service Representative

Bilingual Patient Service Representative

Kelly Hawkins Physical Therapy

Las Vegas, NV

$15 - $20/hr

Part-time, Per diem

Medical, Dental, Vision, PTO

Posted 17 days ago

Job description

Description

As a Bilingual Patient Service Representative at Kelly Hawkins Physical Therapy, you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients.


Pay: $15-20/hr based on experience & skill set
Schedule: Part Time (25 hours per week)
Location:  2080 E Flamingo Rd Ste 111 Las Vegas, NV 89119
Bilingual (Spanish/English)


Job Title: Patient Service Representative

Physical Rehabilitation Network (PRN) and its Family of Brands is seeking to recruit & hire a Patient Services Representative.

About Us

PRN brings together some of the most trusted PT brands across the West and Central U.S. Whether in the clinic or behind the scenes, we’re all about personalized care, smart clinical insight, and making every patient feel supported from start to finish.

About the Role

As a Patient Service Representative at PRN Physical Therapy, you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients.

Duties & Responsibilities

Patient Interaction:

  • Greet and welcome patients with professionalism and warmth.
  • Schedule appointments and manage patient inquiries both in person and over the phone.
  • Collect and verify patient information, insurance details, and necessary documentation accurately.
  • Help create a positive work environment and clinic culture by ensuring the patient’s needs are taken care of during transitional periods of therapy. Help provide customer service, a smile.

Administrative Support:

  • Maintain patient records and ensure all documentation is complete and accurate.
  • Assist in keeping front office area neat, tidy and organized.
  • Coordinate with clinical staff to ensure seamless patient experience.
  • Assist front office with front office tasks when down time occurs including but not limited to: answering the phone, scanning documents into charts, scheduling patients, taking over the counter payments, filing, faxing, etc.

Communication and Coordination:

  • Liaise effectively between patients, clinical staff, and other departments within the facility.
  • Communicate clearly and professionally to address patient concerns or questions.

Miscellaneous Operations:

  • Maintain a clean and organized reception area.
  • Assist in managing inventory and ordering office supplies as needed.
  • Participate in team meetings and contribute ideas for process improvement.
  • Ensure cleanliness and organization of therapy areas and equipment. Daily equipment cleaning, cleaning tables, laundry, stocking supplies.

Skills & Qualifications

  • High school diploma or equivalent; additional education in healthcare administration is a plus.
  • Proven experience in a customer service role; healthcare setting preferred.
  • Proficiency in using office software and scheduling systems.
  • Strong interpersonal skills and the ability to maintain professionalism in a fast-paced environment.
  • Attention to detail and accuracy in handling patient information and documentation.

Benefits & Perks

We offer a comprehensive and competitive compensation package designed to support both personal and professional well being. Team members enjoy full scale benefits—including robust Medical, Vision, and Dental plans—along with paid time off, clinical incentive opportunities, and student loan repayment options. We are committed to your continued growth and success, providing professional development resources and ongoing clinical education support.

At PRN, you’ll be part of a supportive, mission driven environment dedicated to excellence in patient care and the success of every member of our team.

Note: This job description is a general outline of responsibilities and requirements. Specific duties may vary based on the needs of management.

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