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Bilingual Patient Service Representative information

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How much do bilingual patient service representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for bilingual patient service representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What is the difference between Bilingual Patient Service Representative vs Medical Receptionist?

AspectBilingual Patient Service RepresentativeMedical Receptionist
CredentialsHigh school diploma; bilingual proficiency; customer service skillsHigh school diploma; customer service skills
Work EnvironmentHealthcare settings, clinics, hospitalsMedical offices, clinics, hospitals
Employer & IndustryHealthcare providers, hospitals, clinicsMedical practices, clinics, hospitals
Search & Comparison IntentPatient communication, bilingual roles, healthcare supportFront desk, appointment scheduling, patient check-in

The Bilingual Patient Service Representative and Medical Receptionist roles share similarities in work environment and required skills. However, the Bilingual Patient Service Representative specifically emphasizes bilingual communication skills and patient interaction in healthcare settings, often involving language translation. The Medical Receptionist focuses more on administrative tasks like scheduling and check-in. Both roles are essential in healthcare but serve different primary functions.

How does being bilingual enhance the daily responsibilities of a patient service representative?

Being bilingual as a Patient Service Representative allows you to effectively communicate with a broader range of patients, ensuring they understand registration processes, appointment scheduling, and medical instructions. This skill helps reduce misunderstandings, improves patient satisfaction, and fosters a more inclusive environment. Additionally, you may serve as a bridge between patients and healthcare providers, facilitating accurate information exchange and supporting the team's workflow. Bilingual representatives are often called upon to assist with translating documents or conversations, making them invaluable in diverse healthcare settings.

What is a bilingual patient service representative?

Bilingual Patient Service Representatives are healthcare professionals who assist patients with administrative and customer service tasks while communicating fluently in two languages. They schedule appointments, answer inquiries, verify insurance, and help patients navigate healthcare systems, often serving as a bridge between patients and medical staff. Their language skills ensure that non-English-speaking patients receive clear information and quality care, improving overall patient experience and accessibility.

What are the key skills and qualifications needed to thrive as a bilingual patient service representative?

To thrive as a Bilingual Patient Service Representative, you need strong communication skills in at least two languages, knowledge of medical terminology, and a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, patient scheduling software, and phone systems is typically expected. Outstanding interpersonal skills, cultural sensitivity, and problem-solving abilities help you connect with diverse patients and support their needs. These competencies ensure efficient patient intake, clear communication, and a positive experience for all patients in healthcare settings.
More about Bilingual Patient Service Representative jobs
What job categories do people searching Bilingual Patient Service Representative jobs look for? The top searched job categories for Bilingual Patient Service Representative jobs are:
Bilingual Patient Service Representative jobs near you
Infographic showing various Bilingual Patient Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.

Bilingual Patient Service Representative

U.S. Radiology Specialists

Tulsa, OK • On-site

$16 - $20.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient studies annually. We are the partner of choice for health systems and radiologists, delivering best-in-class clinical excellence, operations, and state-of-the-art technology across our platform.
Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Bilingual Patient Service Representative to help support our Midtown location in Tulsa, OK
Shift: Monday - Friday (12:30pm - 8:00pm)
Why Touchstone?
We believe in rewarding dedication and passion! That's why we offer a PREMIUM base pay, COMPETITIVE shift differential, MONTHLY bonus opportunities, and an EXCEPTIONAL benefits program that reflects our commitment to you. You will be part of the Touchstone Medical Imaging mission-dedicated to enhancing radiology to better lives. Our comprehensive benefits package includes:
  • Medical / Dental / Vision / Life / Pharmacy Plans
  • 401(k) with Employer Contribution
  • Paid Short-Term Disability
  • Paid Vacation Time
  • PTO Accrual Beginning Day 1
  • Colleague Referral Bonus Program

Duties & Responsibilities:
  • Schedule Patients for Diagnostic Exams and Procedures
  • Assist with Authorization and Verifications
  • Checking In / Out Patients
  • Answering Multiple Phone Lines
  • Provide Accurate and Complete Information to Billing Office
  • Insurance Verification
  • Ensure Accuracy of Patient Data Entered Into System
  • Process Requests and Filing of Patient Records

Requirements:
  • 1-4 Years Experience in Medical Office Setting or Hospital
  • Experience in Authorizations and Insurance Verification preferred
  • Ability to Handle Heavy Patient Volume
  • Strong Customer Service and Computer Skills
  • Ability to Multi-Task
  • Must be bilingual (English/Spanish)

About Us:
Touchstone Medical Imaging, LLC is a leading provider of diagnostic imaging services in the United States. With offices in Plano, TX, Touchstone owns and operates diagnostic imaging facilities nationwide. The imaging facilities provide a wide range of imaging services in a comfortable, service-oriented outpatient environment.
The Touchstone philosophy is to bring together state of the art equipment, the most qualified radiologists in the community, and superior customer service for the referring physicians, patient, and payors to provide the best in outpatient radiology. We are well known for our uncompromising commitment to patient care provided in a warm, caring atmosphere, and a strong belief that quality diagnostic imaging and excellence in service results in cost effective medical care.
#TMIAOK
Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce.
Lumexa Imaging is an equal opportunity employer.

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