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Emergency Room Patient Access Representative Jobs

Campbell County Health

PATIENT ACCESS REP | PRN

Gillette, WY · On-site

$15.25 - $19.50/hr

JOB SUMMARY The Patient Access Rep performs detailed and accurate registration of all patients ... Contributes to required on-call obligations to help maintain 24/7 coverage in the Emergency room ...

Campbell County Health

PATIENT ACCESS REP | PRN

Gillette, WY · On-site

$15.25 - $19.50/hr

JOB SUMMARY The Patient Access Rep performs detailed and accurate registration of all patients ... Contributes to required on-call obligations to help maintain 24/7 coverage in the Emergency room ...

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Emergency Room Patient Access Representative information

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$24

How much do emergency room patient access representative jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for emergency room patient access representative in the United States is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What is the difference between Emergency Room Patient Access Representative vs Medical Office Receptionist?

AspectEmergency Room Patient Access RepresentativeMedical Office Receptionist
CredentialsHigh school diploma; certification preferredHigh school diploma; certification optional
Work EnvironmentHospital ER setting, fast-pacedDoctor's office or clinic, routine pace
Job DutiesPatient check-in, insurance verification, triage supportScheduling, patient greeting, administrative tasks

While both roles involve patient interaction and administrative duties, the Emergency Room Patient Access Representative works specifically in hospital ERs handling urgent patient intake, whereas the Medical Office Receptionist typically works in outpatient clinics managing appointments and general reception tasks.

What are Emergency Room Patient Access Representatives?

Emergency Room Patient Access Representatives are healthcare professionals responsible for registering patients as they arrive at the emergency room, collecting personal and insurance information, verifying coverage, and ensuring all necessary paperwork is completed. They play a critical role in the patient intake process, often being the first point of contact for patients and their families. These representatives also coordinate with medical staff to facilitate patient flow and may handle billing inquiries and payment processing. Strong communication skills, attention to detail, and the ability to remain calm under pressure are essential for this role.

What jobs pay 4000 a week without a degree?

Emergency Room Patient Access Representatives typically do not earn $4,000 per week; such high weekly pay is uncommon without specialized skills or certifications. Jobs that can pay this amount without a degree often include certain sales roles, real estate agents, or skilled trades like commercial diving or specialized construction, which may require experience or licensing. These roles usually involve commission, bonuses, or overtime to reach high weekly earnings.

How to become a patient access representative?

To become a patient access representative, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Some employers prefer or require certification in medical office administration or healthcare customer service, and on-the-job training is common to learn hospital or clinic procedures and electronic health record systems.

How does an Emergency Room Patient Access Representative typically interact with medical staff and patients during high-pressure situations?

As an Emergency Room Patient Access Representative, you'll frequently serve as the first point of contact for patients and their families, often during stressful or urgent circumstances. You'll collaborate closely with nurses, physicians, and other administrative staff to quickly gather accurate patient information, verify insurance, and facilitate the registration process. Effective communication, empathy, and the ability to remain calm under pressure are essential, as you'll need to balance administrative efficiency with compassionate service. Your interactions help ensure seamless patient flow and support the medical team's ability to deliver timely care.

What does a patient access representative do?

A patient access representative in the emergency room is responsible for greeting patients, verifying insurance information, collecting personal and medical details, and registering patients for their care. They ensure accurate data entry into hospital systems and coordinate with medical staff to facilitate smooth patient flow and billing processes.

Is it hard to be a patient access representative?

Being a patient access representative can be challenging as it requires strong communication skills, attention to detail, and the ability to handle stressful situations in a fast-paced healthcare environment. The role involves managing patient information, verifying insurance, and coordinating with medical staff, often requiring multitasking and familiarity with electronic health record systems. While it can be demanding, proper training and experience can help individuals succeed in this position.

What are the key skills and qualifications needed to thrive as an Emergency Room Patient Access Representative, and why are they important?

To thrive as an Emergency Room Patient Access Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring healthcare-related experience. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification software is typically required. Excellent communication, empathy, and the ability to remain calm under pressure are standout soft skills for this role. These abilities ensure accurate patient registration, efficient insurance processing, and compassionate service in a fast-paced emergency environment.
More about Emergency Room Patient Access Representative jobs
What cities are hiring for Emergency Room Patient Access Representative jobs? Cities with the most Emergency Room Patient Access Representative job openings:
What states have the most Emergency Room Patient Access Representative jobs? States with the most job openings for Emergency Room Patient Access Representative jobs include:
What job categories do people searching Emergency Room Patient Access Representative jobs look for? The top searched job categories for Emergency Room Patient Access Representative jobs are:
Emergency Room Patient Access Representative jobs near you
Infographic showing various Emergency Room Patient Access Representative job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 24% Part Time, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,617 per year, or $19 per hour.

Patient Access Representative - Emergency Room

Relevante, Inc.

Watertown, SD • On-site

$22 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 2 days ago

Job description

Pay Rate: $22.00 to $24.00 / hour
We have partnered with an in-patient healthcare system in the Watertown, SD area to provide them with a Patient Access Representative - Emergency Room. Please review the description below and let us know if you are interested.
Prioritized Must Have Skills for the Patient Access Representative:
#1. High school diploma or General Education Degree (GED) required
#2. Minimum of six (6) months of prior hospital, medical office, or general office experience required.
#3. Previous patient registration experience and familiarity with electronic medical records (EMR/EHR) systems preferred.
#4. Ability to multitask effectively and remain composed in a fast-paced emergency care setting.
Responsibilities of the Patient Access Representative:
  • Accurately registers and admits Emergency Room patients by obtaining, verifying, and entering demographic, insurance, and guarantor information into the electronic health record (EHR) system.
  • Reviews insurance eligibility and benefits, identifies authorization requirements, and explains financial responsibilities to patients in a clear and compassionate manner.
  • Ensures all required consent forms, privacy notices, and legally mandated documentation are properly completed and scanned into the patient record.
  • Notifies and coordinates with ER triage staff promptly upon patient arrival to support efficient patient flow.
  • Reviews daily pre-admission reports and completes pre-registration for scheduled ancillary services to streamline the check-in process.
  • Operates the hospital switchboard, professionally answering incoming calls, determining the nature of each call, and directing calls to appropriate departments or personnel.
  • Maintains and updates the hospital on-call schedule daily to ensure accurate routing of calls and emergency notifications.
  • Coordinates overhead paging, alarm monitoring, and emergency/code call notifications by activating appropriate response teams quickly and accurately.
  • Verifies and generates daily patient room and ancillary charges to support accurate billing and reimbursement.
  • Receives and processes patient payments, issues receipts, balances and reconciles cash drawer, and ensures compliance with financial handling procedures.
  • Greets patients and visitors warmly, provides directions and information, and maintains a professional and calming presence in high-stress situations.
  • Protects patient confidentiality in accordance with HIPAA and organizational policies.
  • Assists with additional administrative or departmental duties as assigned to support overall department operations.

Requirements of the Patient Access Representative:
  • High school diploma or General Education Degree (GED) required; combination of education and relevant experience may be considered.
  • Minimum of six (6) months of prior hospital, medical office, or general office experience required.
  • Previous patient registration experience and familiarity with electronic medical records (EMR/EHR) systems preferred.
  • Strong customer service, communication, and organizational skills.
  • Ability to multitask effectively and remain composed in a fast-paced emergency care setting.

Other Key Requirements:
  • 100% onsite, evenings and nights 3 - 12 hour shifts per week. Applicable night and weekend shift differentials.
  • No sponsorships or visa holders. No Corp-to-Corp.

Benefits of the Patient Access Representative:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Retirement Planning

About Relevante, Inc. - the Recruiting Firm Representing the Client for this Job
Relevante is an Outplacement Services and Direct Hire recruiting firm. We help our clients provide a soft landing for existing employees, consistent with their statement of values. We also help leading companies find the best talent for their mission critical positions. Our Clients are some of the best companies to work for in the US. Relevante has been consistently identified as one of the most innovative Outplacement Services and Recruiting firms. To stay connected with our network, please follow us on LinkedIn https://www.linkedin.com/company/relevante.

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