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How much do patient access registration representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for patient access registration representative in the United States is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What is a patient access registration representative?

A Patient Access Registration Representative is a healthcare professional responsible for greeting patients, collecting their personal and insurance information, and ensuring all necessary documentation is completed for medical services. They play a crucial role in verifying insurance coverage, explaining hospital policies, and managing patient records to ensure a smooth registration process. Their work helps hospitals and clinics operate efficiently by minimizing delays and ensuring accurate billing. Excellent communication and customer service skills are essential in this role.

What are the key skills and qualifications needed to thrive as a patient access registration representative, and why are they important?

To thrive as a Patient Access Registration Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Exceptional interpersonal skills, professionalism, and the ability to handle stressful situations help you excel when interacting with patients and healthcare staff. These competencies ensure accurate data collection, efficient patient processing, and a positive experience for both patients and providers.

What are some common challenges faced by patient access registration representatives, and how can they be managed?

Patient Access Registration Representatives often encounter challenges such as managing high patient volumes, handling sensitive patient information, and ensuring accuracy under time constraints. Effective communication and strong organizational skills are essential to handle these pressures. Collaborating closely with clinical staff and maintaining a calm, empathetic demeanor helps in providing a positive patient experience while meeting compliance and documentation requirements. Training, supportive teams, and clear protocols also play a key role in overcoming these challenges.

What is the difference between Patient Access Registration Representative vs Front Desk Receptionist?

AspectPatient Access Registration RepresentativeFront Desk Receptionist
CredentialsHigh school diploma; healthcare-specific training often preferredHigh school diploma or equivalent; customer service experience beneficial
Work EnvironmentHospitals, clinics, healthcare facilitiesVarious settings including offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, data entryGreeting visitors, answering phones, scheduling appointments

While both roles involve front-office duties, the Patient Access Registration Representative focuses on patient registration and insurance processes in healthcare settings, requiring healthcare-specific knowledge. The Front Desk Receptionist handles general reception tasks across various industries. Understanding these differences helps in choosing the right career path or job search focus.

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What job categories do people searching Patient Access Registration Representative jobs look for?

The top searched job categories for Patient Access Registration Representative jobs are:

Patient Access Registration Representative jobs near you
Infographic showing various Patient Access Registration Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 25% Part Time, and 7% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,617 per year, or $19 per hour.

Patient Access / Registration Rep PD

Trinity Health

Stafford Springs, CT • On-site

$18.50 - $25.50/hr

Other

Re-posted 14 days ago

Trinity Health rating

6.6

Company rating: 6.6 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

569th of 887 rated healthcare providers

Job description

Employment Type:

Part time

Shift:

Rotating Shift

Description:

ORIENTATION IS MON-FRI ON 8a-4:30p FOR 2-3 WEEKS

Half will be in Springfield at Mercy Medical Center

Position Purpose

Completes patient registrations/pre-registration processes following department procedures using identified technology systems. Processes include obtaining accurate demographic, insurance and patient liability information. Responsible for working with multiple department/hospital and web-based systems.

What you will do

  • Performs complete and accurate pre-registrations, registration, and admission functions

  • Verifies insurance requirements, obtains and understands insurance benefits

  • Ensures that all entries concerning demographic, financial and advanced directives are completed

  • Collects non-covered fees

Minimum Qualifications

  • Minimum High school or equivalent

  • One year experience in an accredited hospital or physician's office preferred

  • Strong interpersonal, communication and interview skills

  • Demonstrated proficiency in the use of computer systems and computer devices

  • Knowledge of medical terminology and medical insurances

Position Highlights and Benefits

  • Per diem shift coverage in the Emergency Department

  • ORIENTATION IS MON-FRI ON 8-4:30 DAYS FOR 2-3 WEEKS Half will be in Springfield at Mercy Medical Center

  • 3rd week required if less than 1 year hospital-based registration experience

  • Shift and weekend differential pay applies

Ministry/Facility Information

Johnson Memorial Hospital and Home & Community Health Services provide a continuum of health care services to those living and working in north central Connecticut and western Massachusetts. The 92-bed hospital and home health and hospice agency have been anchor institutions in north central Connecticut for more than 100 years.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran

What Trinity Health employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Trinity Health

Sourced by ZipRecruiter

Trinity Health Ann Arbor is a 537 -bed teaching hospital located on 340 acre campus. Recognized by IBM Watson as a Top 100 Hospital and #1 Teaching Hospital, Trinity Health Ann Arbor has been a leading health care provider for more than 100 years. Trinity Health has received numerous local and national awards in recognition of our leadership, quality outcomes, and clinical excellence.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Livonia, MI, US

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