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Patient Access Registration Representative Jobs (NOW HIRING)

Trinityhealth

Patient Access / Registration

Hartford, CT

$17.50 - $22.25/hr

Responsible for the pre-registration process of patient admissions * Obtain approvals and payments ... Patient access hospital experience strongly preferred Position Highlights and Benefits * Full time ...

Trinity Health

Patient Access / Registration

Hartford, CT

$17.50 - $22.25/hr

Responsible for the pre-registration process of patient admissions * Obtain approvals and payments ... Patient access hospital experience strongly preferred Position Highlights and Benefits * Full time ...

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How much do patient access registration representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for patient access registration representative in the United States is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What is a patient access registration representative?

A Patient Access Registration Representative is a healthcare professional responsible for greeting patients, collecting their personal and insurance information, and ensuring all necessary documentation is completed for medical services. They play a crucial role in verifying insurance coverage, explaining hospital policies, and managing patient records to ensure a smooth registration process. Their work helps hospitals and clinics operate efficiently by minimizing delays and ensuring accurate billing. Excellent communication and customer service skills are essential in this role.

What are the key skills and qualifications needed to thrive as a patient access registration representative, and why are they important?

To thrive as a Patient Access Registration Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Exceptional interpersonal skills, professionalism, and the ability to handle stressful situations help you excel when interacting with patients and healthcare staff. These competencies ensure accurate data collection, efficient patient processing, and a positive experience for both patients and providers.

What are some common challenges faced by patient access registration representatives, and how can they be managed?

Patient Access Registration Representatives often encounter challenges such as managing high patient volumes, handling sensitive patient information, and ensuring accuracy under time constraints. Effective communication and strong organizational skills are essential to handle these pressures. Collaborating closely with clinical staff and maintaining a calm, empathetic demeanor helps in providing a positive patient experience while meeting compliance and documentation requirements. Training, supportive teams, and clear protocols also play a key role in overcoming these challenges.

What is the difference between Patient Access Registration Representative vs Front Desk Receptionist?

AspectPatient Access Registration RepresentativeFront Desk Receptionist
CredentialsHigh school diploma; healthcare-specific training often preferredHigh school diploma or equivalent; customer service experience beneficial
Work EnvironmentHospitals, clinics, healthcare facilitiesVarious settings including offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, data entryGreeting visitors, answering phones, scheduling appointments

While both roles involve front-office duties, the Patient Access Registration Representative focuses on patient registration and insurance processes in healthcare settings, requiring healthcare-specific knowledge. The Front Desk Receptionist handles general reception tasks across various industries. Understanding these differences helps in choosing the right career path or job search focus.

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What job categories do people searching Patient Access Registration Representative jobs look for?

The top searched job categories for Patient Access Registration Representative jobs are:

Patient Access Registration Representative jobs near you
Infographic showing various Patient Access Registration Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 25% Part Time, and 7% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,617 per year, or $19 per hour.

Patient Access Registration

UnitedHealth Group

Chandler, AZ • On-site

$16 - $29/hr

Full-time

Medical, Retirement

Re-posted yesterday

UnitedHealth Group rating

7.6

Company rating: 7.6 out of 10

Based on 146 frontline employees who took The Breakroom Quiz

189th of 887 rated healthcare providers

Job description

2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.  

We are seeking an energetic candidate for our Outpatient Access Registration Department. The perfect candidate will facilitate the patient admission flow, including patient identification, accurate demographics, insurance authorization, notification and verification of insurance e - benefits to obtain accurate and prompt reimbursement. Additional duties include providing information and answering questions about payment assistance, collecting co-payments, patient liabilities, compliance with HIPAA, and entering all necessary information into the hospital computer system.

As Patient Access Registration, we are often the first point of contact for our patients and their families. As such we value representing an important first impression. Our professionalism, expertise and dedication help ensure that our patients receive the quality of care they need. We are diligent in obtaining complete and accurate insurance and demographic information in a timely manner, this enables us to provide high quality, compassionate health care service to all who need them, regardless of their ability to pay.

Schedule: Sunday, Monday, and Wednesday from 6:00 PM to 6:30 AM

Primary Responsibilities:

  • Communicate directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits
  • Respond to patient and caregivers' inquiries always in a compassionate and respectful manner
  • Obtain Benefits and Insurance verification
  • Point of Service Cash Collection, Co - Pays, Deductibles and Coinsurance
  • Accurate Computer Data Entry
  • Scan documents
  • Organize and schedule patient services and appointments for referrals
  • Register and Pre - Register Patients for Emergency, Elective and Scheduled Cases
  • Work with various systems including the Patient Registration and Electronic Medical Record
  • Generate, review and analyze patient data reports and follow up on issues and inconsistencies as necessary

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma/GED
  • 1 years of experience in a Hospital Patient Registration Department, Physician office or any medical setting
  • 1 years of customer service experience
  • 1 years of experience with insurance policies and procedures
  • Ability to work Sunday, Monday, and Wednesday from 6:00 PM to 6:30 AM

Preferred Qualifications:

  • Experience submitting authorization requests and / or processing referrals
  • Previous experience in collecting patient copays, deductibles, etc.
  • Previous working experience with Google products
  • Working knowledge of facility pricing structure and cost estimates
  • Knowledge of ICD9 (10) and CPT terminology
  • Understanding of Medical Terminology
  • Bilingual fluency with English & Spanish 

**PLEASE NOTE** The sign-on bonus is only available to external candidates.  Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. 

  

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

   

   

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