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Patient Access Representative

Houston, TX · On-site

$16 - $18/hr

Bilingual Patient Access Representative (English/Spanish) - Contract Opportunity Location: Houston, TX 77074 Schedule: Monday - Friday | 8:00 AM - 5:00 PM About the Opportunity A leading healthcare ...

New

Hendrick Health

Patient Access Rep

Abilene, TX

$16.75 - $21.25/hr

JOB SUMMARY The Patient Access Representative is able to schedule primary and specialty office visits appropriately, as well as keeping location instructions, patient demographics and insurance ...

Hendrick Health

Patient Access Rep

Abilene, TX · On-site

$16.75 - $21.25/hr

JOB SUMMARY The Patient Access Representative is able to schedule primary and specialty office visits appropriately, as well as keeping location instructions, patient demographics and insurance ...

Hendrick Health

Patient Access Rep

Abilene, TX

$16.75 - $21.25/hr

JOB SUMMARY The Patient Access Representative is able to schedule primary and specialty office visits appropriately, as well as keeping location instructions, patient demographics and insurance ...

Mercy

Patient Access Representative

Bentonville, AR · On-site

$15 - $19.25/hr

The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all ...

Sanford Health

Patient Access Representative

Rice Lake, WI

$17 - $21.75/hr

Summary Two major functions of the Patient Access Representative (PAR) are patient registration and scheduling. Depending on setting, the PAR may only perform registration or scheduling duties, while ...

Conway Regional

Patient Access Representative

Conway, AR · On-site

$13.75 - $17.50/hr

Overview The Patient Access Representative is responsible for obtaining all pertinent information, such as demographic and insurance information, that is needed from the patient or representative of ...

Sanford Health

Patient Access Representative

Weston, WI

$15.25 - $19.50/hr

Summary Two major functions of the Patient Access Representative (PAR) are patient registration and scheduling. Depending on setting, the PAR may only perform registration or scheduling duties, while ...

Sanford Health

Patient Access Representative

Marshfield, WI

$17.25 - $22/hr

No Department Details Summary Two major functions of the Patient Access Representative (PAR) are patient registration and scheduling. Depending on setting, the PAR may only perform registration or ...

Sanford Health

Patient Access Representative

Eau Claire, WI · On-site

$17 - $21.75/hr

No Department Details Summary Two major functions of the Patient Access Representative (PAR) are patient registration and scheduling. Depending on setting, the PAR may only perform registration or ...

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How much do patient access rep jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for patient access rep in the United States is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What are some common challenges faced by Patient Access Representatives, and how can they be managed effectively?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive patient information, and ensuring accurate data entry under time constraints. To manage these effectively, it's important to develop strong organizational skills, maintain clear communication with patients and healthcare staff, and stay up-to-date with hospital policies and insurance requirements. Many facilities provide ongoing training and support to help staff navigate these challenges and ensure a positive patient experience.

What is the difference between Patient Access Rep vs Medical Secretary?

AspectPatient Access RepMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; administrative or medical office training
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, record keeping
Industry UsageHealthcare, patient servicesHealthcare, administrative support

While both roles work in healthcare settings, Patient Access Reps focus on patient registration and insurance, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a Patient Access Representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent (with some employers preferring healthcare experience). Familiarity with healthcare management software, electronic health records (EHR) systems, and insurance verification tools is typically required. Excellent communication, empathy, and problem-solving abilities help provide outstanding customer service and manage sensitive patient information. These skills ensure accurate patient data entry, efficient patient flow, and a positive experience for patients and healthcare providers.

What does a Patient Access Representative do?

A Patient Access Representative is responsible for greeting patients, verifying their personal and insurance information, registering them for medical services, and assisting with scheduling appointments. They act as a liaison between patients, medical staff, and insurance companies to ensure smooth intake and billing processes. Their role is essential for maintaining accurate patient records and providing excellent customer service in healthcare settings.
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What are popular job titles related to Patient Access Rep jobs? For Patient Access Rep jobs, the most frequently searched job titles are:
Patient Access Rep jobs near you
Infographic showing various Patient Access Rep job openings in the United States as of May 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,617 per year, or $19 per hour.
Patient Access Representative

Patient Access Representative

The University of Miami

Miami, FL • On-site

$16.50 - $21/hr

Full-time

Medical, Dental

Posted 22 days ago

University Of Miami rating

7.7

Company rating: 7.7 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

214th of 534 rated colleges and universities

Job description

Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.
The University of Miami UHealth - department of Patient Access at the UHealth campus in downtown Miami has exciting opportunities for Patient Access Representatives.
JOB SUMMARY
The Patient Access Representative projects a professional and welcoming demeanor and welcomes visitors (i.e., vendors, customers, patients, staff, students etc.) to the department by promptly greeting them, in person or on the telephone, and answering or referring their inquiries appropriately.
CORE RESPONSIBILITIES:
  • Serve as Patient Advocate and Service Ambassador by providing a favorable first impression and proactive attention to internal and external customers in order to meet or exceed expectations, address concerns, and optimize experience.
  • Perform all on-site patient access registration related functions promptly without compromising patient safety, quality, service levels, and reimbursement.
  • Comply and abide with all established UHealth policies and procedures related to Patient Access and State/ Federal regulations.
  • Identify and collect patient's self-pay responsibility including co-pays, deductibles, co-insurances, self- pay discount rates, global packages, and previous outstanding balances for both technical and professional components in POS 11 and 22 clinics thereby playing a key role in reducing AR, Bad Debt, and Collection Costs by collecting patient's financial responsibility upfront.
  • Perform other duties as assigned based on departmental needs.

This list of duties and responsibilities is not intended to be all- inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE REQUIREMENTS
  • Patient Access Associate: High School Diploma required
  • Patient Access Representative 1: High School Diploma required and one (1) year of relevant experience required
  • Patient Access Representative 2: High School Diploma required and two (2) years of relevant experience required
  • Patient Access Representative 3: High School Diploma required and three (3) years of relevant experience required

Knowledge, Skills, and Abilities:
  • Bilingual (English/Spanish, English/Creole, English/French, English/Arabic) a plus.
  • Excellent verbal and written communications skills in English.
  • Must possess excellent, critical thinking, analytical, troubleshooting, problem resolution, and customer service skills.
  • Excellent mathematical and cash management skills.
  • Knowledge of medical terminology preferred.
  • Ability to work as an integral team member under minimal supervision, in a fast-paced, complex and highly stressful environment.
  • Excellent interpersonal skills and ability to work effectively with physicians, co-workers, other departments and patients of all ages, and from across a broad range of cultural and social economic backgrounds.
  • Computer literate and ability to use multiple systems and acquire proficiency in the following electronic systems: UChart Cadence/Prelude/Enterprise Billing, Passport HealthWorks Compliance Checker, Availity, RIS-PACS, CaneCare, UMCare, Intellidose, MCSL, Experian and all online verification systems used by contracted payors.

Any appropriate combination of relevant education, experience and/or certifications may be considered.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff

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About University of Miami

Sourced by ZipRecruiter

The University of Miami, located in the beautiful Coral Gables, Florida, is a comprehensive, private research institution in the United States. Operating within the higher education industry, the institution offers a multitude of degree programs spanning over 180 majors and program through its 12 colleges. The University was founded in 1925 with the mission to disseminate knowledge, transform lives, and change the world - a mission it has held faithfully to this day. Notably, the University of Miami has gained global recognition for its commitment to research and innovation, with over $324 million in research and sponsored project funding awarded annually.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Coral Gables, FL, US

Year founded

1925

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