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Patient Access Representative Holy Cross Jobs (NOW HIRING)

Patient Access Representative

Layton, UT ยท On-site

$15.75 - $20/hr

Founded in 1976, Holy Cross Hospital - Davis has grown into a 220-bed hospital of choice for the ... In this Patient Access Representative role you will: * Create a positive impression for each ...

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Patient Access Representative Holy Cross information

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How much do patient access representative holy cross jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for patient access representative holy cross in the United States is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What is a Patient Access Representative at Holy Cross?

A Patient Access Representative at Holy Cross is responsible for greeting patients, registering them for services, collecting necessary information, verifying insurance coverage, and ensuring that all required documents are completed. They play a key role in the admissions process and are often the first point of contact for patients entering the healthcare facility. Their work helps ensure a smooth and efficient experience for both patients and healthcare providers. Excellent communication and organizational skills are essential for this role, as well as the ability to handle sensitive information with confidentiality.

What is the difference between Patient Access Representative Holy Cross vs Patient Registration Clerk Holy Cross?

AspectPatient Access Representative Holy CrossPatient Registration Clerk Holy Cross
CredentialsHigh school diploma; certification preferredHigh school diploma; certification optional
Work EnvironmentHospital front desk, patient check-in, insurance verificationHospital registration area, data entry, patient information collection
Employer & IndustryHoly Cross Health, healthcare industryHoly Cross Health, healthcare industry

Both roles involve patient interaction and administrative tasks within Holy Cross Health. The Patient Access Representative typically handles insurance verification and patient check-in, requiring some certifications. The Patient Registration Clerk focuses more on data entry and initial patient registration. While similar, the Patient Access Representative role often involves more patient-facing responsibilities and insurance processes.

What are some common challenges faced by Patient Access Representatives at Holy Cross, and how can they be managed?

Patient Access Representatives at Holy Cross often encounter challenges such as managing high patient volumes, handling sensitive patient information, and navigating complex insurance verification processes. These can be managed by maintaining strong organizational skills, staying up-to-date with insurance and hospital policies, and using effective communication to provide clear guidance to patients. Team collaboration and ongoing training are also essential for addressing issues efficiently and ensuring a smooth registration experience for patients.

What are the key skills and qualifications needed to thrive as a Patient Access Representative at Holy Cross, and why are they important?

To thrive as a Patient Access Representative at Holy Cross, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with hospital registration software, electronic health records (EHR), and insurance verification systems is commonly required. Excellent customer service, communication, and problem-solving abilities help you interact effectively with patients and healthcare teams. These skills ensure accurate registration, smooth patient flow, and a positive experience for both patients and staff.
More about Patient Access Representative Holy Cross jobs
What cities are hiring for Patient Access Representative Holy Cross jobs? Cities with the most Patient Access Representative Holy Cross job openings:
Infographic showing various Patient Access Representative Holy Cross job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 25% Part Time, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,617 per year, or $19 per hour.

Patient Access Representative

Holy Cross Hospital Salt Lake

Salt Lake City, UT โ€ข On-site

$17 - $25.08/hr

Other

Posted 27 days ago


Job description

Where You'll Work
Founded in 1875, for more than a century, Holy Cross Hospital - Salt Lake has provided high-quality healthcare for residents of the Salt Lake Valley. Conveniently located near the heart of the city, this historic acute care hospital remains one of the most trusted medical centers in all of Utah. Our team is focused on providing patients with leading-edge medical expertise and compassionate care at every turn. We are highly motivated and compassionate people, using advanced systems and technology to become the healthcare provider of choice and to improve the quality of life for the individuals and communities we serve. We offer comprehensive orthopedic care, wound care, 24/7 Geriatric, psychiatric and cardiac services, life flight services and are a State-certified heart attack center. Holy Cross Hospital - Salt Lake offers an opportunity to find a fulfilling career in a thriving community with quick access to parks, canyons, winter sports, Climbing, backpacking, and the picturesque Wasatch range of the Rocky Mountains.
Job Summary and Responsibilities
As "the champion of first impressions" our valued Patient Access professionals are key contributors to the overall patient experience. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change.
You'll be seen as a valued resource as you collaborate with administration, management, physicians, and other staff members to support our patients, visitors and other customers. In this Patient Access Representative role you will:
  • Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors.
  • Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system.
  • Verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service.
  • Serve as a mentor to new associates and assist in new employee orientation.

Job Requirements
In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:
  • Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills preferred.
  • Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.
  • High School diploma required

Physical Requirements - Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)
Shift: Overnight: 5:45 PM - 06:15 AM - Variable Schedule