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How much do patient access representative holy cross jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for patient access representative holy cross in the United States is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What is a patient access representative at Holy Cross?

A Patient Access Representative at Holy Cross is responsible for greeting patients, registering them for services, collecting necessary information, verifying insurance coverage, and ensuring that all required documents are completed. They play a key role in the admissions process and are often the first point of contact for patients entering the healthcare facility. Their work helps ensure a smooth and efficient experience for both patients and healthcare providers. Excellent communication and organizational skills are essential for this role, as well as the ability to handle sensitive information with confidentiality.

What are the key skills and qualifications needed to thrive as a patient access representative at Holy Cross?

To thrive as a Patient Access Representative at Holy Cross, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with hospital registration software, electronic health records (EHR), and insurance verification systems is commonly required. Excellent customer service, communication, and problem-solving abilities help you interact effectively with patients and healthcare teams. These skills ensure accurate registration, smooth patient flow, and a positive experience for both patients and staff.

What are some common challenges faced by patient access representatives at Holy Cross, and how can they be managed?

Patient Access Representatives at Holy Cross often encounter challenges such as managing high patient volumes, handling sensitive patient information, and navigating complex insurance verification processes. These can be managed by maintaining strong organizational skills, staying up-to-date with insurance and hospital policies, and using effective communication to provide clear guidance to patients. Team collaboration and ongoing training are also essential for addressing issues efficiently and ensuring a smooth registration experience for patients.

What is the difference between Patient Access Representative Holy Cross vs Patient Registration Clerk Holy Cross?

AspectPatient Access Representative Holy CrossPatient Registration Clerk Holy Cross
CredentialsHigh school diploma; certification preferredHigh school diploma; certification optional
Work EnvironmentHospital front desk, patient check-in, insurance verificationHospital registration area, data entry, patient information collection
Employer & IndustryHoly Cross Health, healthcare industryHoly Cross Health, healthcare industry

Both roles involve patient interaction and administrative tasks within Holy Cross Health. The Patient Access Representative typically handles insurance verification and patient check-in, requiring some certifications. The Patient Registration Clerk focuses more on data entry and initial patient registration. While similar, the Patient Access Representative role often involves more patient-facing responsibilities and insurance processes.

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What job categories do people searching Patient Access Representative Holy Cross jobs look for?

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Patient Access Representative Holy Cross jobs near you
Infographic showing various Patient Access Representative Holy Cross job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 27% Part Time, and 7% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $39,617 per year, or $19 per hour.

Representative II, Patient Access- Day at Holy silver spring, Maryland

Silver Spring, MD • On-site

Holy Cross Services
Human Resource Programs Administration • 201 - 500 employees
Learn more about Holy Cross Servicesexternal

$17.89 - $25.04/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Representative II, Patient Access

Employment Type: Full time Shift: Day Shift Description: Location: Silver Spring Position Purpose

Responsible for obtaining and verifying demographic and financial information for all inpatients and outpatients prior to or during the registration process.

As a "Representative I, Patient Access" you will:

  • Excellent customer service skills are utilized in all dealings with patients, family members, physician offices, third party payers and co-workers.
  • Financial/insurance information is communicated to case management and financial counseling staff when appropriate. Completes all managed care notification requirements.
  • Maintains patient confidentiality and always adheres to hospital privacy and security policies.
  • May be required to enter laboratory and radiology orders, when necessary.
  • Minimizes the financial risk of providing services by assessing the patient's financial status, verifying and entering accurate patient information into the registration system, obtaining signatures on all required hospital and regulatory forms and obtaining applicable patient payments prior to or at the time services are provided.

Minimum Qualifications:

  • High School graduate or GED
  • Ability to communicate clearly and effectively in both verbal and written form. Fluency in both English and Spanish preferred. Spanish may be required for this position in specific settings.
  • Two-year experience in a hospital and/or other health care setting, preferably in registration, billing, cash collections or insurance requirements. Familiarity with third party/insurance payers and medical terminology preferred.
  • Proficiency in the use of computers. Specifically, Microsoft products and email.
  • Typing skills of 45 wpm or higher required.
  • Excellent telephone customer service skills, strong interpersonal communication, problem solving and organizational skills.
  • Willingness to transport patients by wheelchair, meet patient age-specific needs,
  • Ability to stand for long periods of time.

Pay Range: $17.89 - $25.04 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location. FT/PT Benefit eligible Roles: **0.5 FTE (20 hours weekly) up to 1.0 FTE (40 hours weekly) Position Highlights and Benefits:

  • Comprehensive benefit packages, including medical, dental, vision, mental health, paid time off, 403B, education assistance and voluntary benefits (pet insurance, accident insurance, hospital indemnity and others) available from the first day of employment.
  • Work/Life balance with flexible schedules.
  • Free onsite parking.
  • Our mission and core values are what drive each member of Trinity Health to support each other, communicate openly and respectfully while embracing a culture that nurtures a healing, safe environment for all.
  • Referral Rewards Program

Position Highlights:

  • Work/Life balance with flexible schedules.
  • Free onsite parking.
  • Our mission and core values are what drive each member of Trinity Health to support each other, communicate openly and respectfully while embracing a culture that nurtures a healing, safe environment for all.
  • Referral Rewards Program

Holy Cross Health is a Catholic, not-for-profit health system that serves the two most populous counties in Maryland, Montgomery and Prince George's, with a commitment to being the most trusted provider of health-care services in the area. Founded in 1963 by the Sisters of the Holy Cross, Holy Cross Health is a member of Trinity Health of Livonia, Michigan. Holy Cross Hospital, in Silver Spring, is one of the largest hospitals in Maryland, and Holy Cross Germantown Hospital is the first hospital in the nation built on a community college campus, enhanced by an educational partnership. The Holy Cross Health Network operates primary-care practices and affordable health centers, and offers a wide range of innovative, community-based health and wellness programs. Specialty care, home care and hospice services round out Holy Cross Health's high-quality and coordinated continuum of care that aims to improve health and let you live life on your own terms. Holy Cross Health is an Equal Employment Opportunity (EEO) employer. Qualified applicants are considered for employment without regard to Minority/Females/disabled/Veteran (M/F/D/V) status. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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