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Patient Access Rep Jobs in Kentucky (NOW HIRING)

Lifepoint Health

Patient Access Representative

Flemingsburg, KY · On-site

$14.50 - $18.50/hr

As a Patient Access Representative joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and ...

Lifepoint Health

Patient Access Representative

Georgetown, KY · On-site

$15.50 - $19.75/hr

As a Patient Access Representative joining our team, you're embracing a vital mission dedicated to making communities healthier ® . Join us on this meaningful journey where your skills, compassion ...

Lifepoint Health

Patient Access Representative

Georgetown, KY · On-site

$15.50 - $19.75/hr

As a Patient Access Representative joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and ...

Shrinerschildrens

Patient Access Representative

Lexington, KY · On-site

$17.25 - $21.75/hr

Job Summary The Patient Access Representative is responsible for providing exceptional customer service and efficient patient registration services for Shriners Hospitals for Children. This role ...

CommonSpirit Health

Patient Access Representative

London, KY · On-site

$14.50 - $18.50/hr

Performs patient registration and admitting functions across assigned hospital access areas, which may include Emergency Department, main registration, admitting, and other patient access points.

CommonSpirit Health

Patient Access Representative

Berea, KY · On-site

$14.50 - $18.50/hr

Performs patient registration and admitting functions across assigned hospital access areas, which may include Emergency Department, main registration, admitting, and other patient access points.

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Patient Access Rep information

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How much do patient access rep jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for patient access rep in Kentucky is $16.54, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.37 per hour, depending on experience, location, and employer.

What does a patient access representative do?

A Patient Access Representative is responsible for greeting patients, verifying their personal and insurance information, registering them for medical services, and assisting with scheduling appointments. They act as a liaison between patients, medical staff, and insurance companies to ensure smooth intake and billing processes. Their role is essential for maintaining accurate patient records and providing excellent customer service in healthcare settings.

What are the key skills and qualifications needed to thrive as a patient access representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent (with some employers preferring healthcare experience). Familiarity with healthcare management software, electronic health records (EHR) systems, and insurance verification tools is typically required. Excellent communication, empathy, and problem-solving abilities help provide outstanding customer service and manage sensitive patient information. These skills ensure accurate patient data entry, efficient patient flow, and a positive experience for patients and healthcare providers.

What are some common challenges faced by patient access representatives, and how can they be managed effectively?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive patient information, and ensuring accurate data entry under time constraints. To manage these effectively, it's important to develop strong organizational skills, maintain clear communication with patients and healthcare staff, and stay up-to-date with hospital policies and insurance requirements. Many facilities provide ongoing training and support to help staff navigate these challenges and ensure a positive patient experience.

What is the difference between Patient Access Rep vs Medical Secretary?

AspectPatient Access RepMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; administrative or medical office training
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, record keeping
Industry UsageHealthcare, patient servicesHealthcare, administrative support

While both roles work in healthcare settings, Patient Access Reps focus on patient registration and insurance, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Understanding these differences helps in choosing the right career path or job search focus.

Is being a patient access representative hard?

Being a patient access representative involves handling administrative tasks such as scheduling, verifying insurance, and managing patient information, which requires strong communication and organizational skills. The role can be demanding due to the need for accuracy, multitasking, and working in a fast-paced healthcare environment, but it is generally manageable with proper training and experience.

What do you need to be a patient access representative?

To become a patient access representative, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and experience with medical office procedures or insurance processes. Some employers may prefer or require certification in medical billing or coding. Proficiency with electronic health records (EHR) systems and attention to detail are also important for the role.

What are popular job titles related to Patient Access Rep jobs in Kentucky?

For Patient Access Rep jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Patient Access Rep jobs in Kentucky look for?

The top searched job categories for Patient Access Rep jobs in Kentucky are:

What cities in Kentucky are hiring for Patient Access Rep jobs?

Cities in Kentucky with the most Patient Access Rep job openings:

What are popular job titles related to Patient Access Rep jobs in KY?

For Patient Access Rep jobs in KY, the most frequently searched job titles are:

Patient Access Rep jobs near you
Infographic showing various Patient Access Rep job openings in Kentucky as of August 2026, with employment types broken down into 86% Full Time, 7% Part Time, and 7% Contract. Highlights an 100% In-person job distribution, with an average salary of $34,408 per year, or $16.5 per hour.

Patient Access Representative

Cincinnati Children's Hospital

Crestview Hills, KY

$17 - $23.23/hr

Part-time

Medical, Retirement

Re-posted 15 hours ago

Cincinnati Children's Hospital Medical Center rating

7.3

Company rating: 7.3 out of 10

Based on 152 frontline employees who took The Breakroom Quiz

387th of 1,065 rated hospitals

Job description

Description:

Patient Access Representative I

Department/Unit: Crestview Hills Outpatient

Shift: 8:30am-7pm (TH), 7:30 am-6 pm (F) and every 5th Saturday.

Hours/FTE: Part time, 20 hours/.5 FTE

Expected Starting Salary Range: $17 – 18.40hr

At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.

Cincinnati Children's Hospital Has Been Named:

· The #1 Pediatric Hospital in the Nation - US News and World Report 2023

· On Newsweek’s 2023 list of “America’s Greatest Workplaces for Diversity”

· One of four Medical Centers making the list of the 2022 Glassdoor Best Places to Work

· An LGBTQ+ Healthcare Equality Top Performer in 2022 by The Human Rights Campaign (HRC)

Market Leading Benefits Including:

· Shift and Weekend Differentials

· Medical coverage starting day 1 of employment. View employee benefits here: https://www.cincinnatichildrens.org/careers/benefits

· Pension plan and optional 403(b) supplemental retirement plans

· Tuition reimbursement for continuing education

· Expansive employee discount programs through our many community partners

· Referral bonus program for current staff!

· Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQIA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group

· Physical and mental health wellness programs

Working as a Patient Access Representative I at Cincinnati Children’s Hospital Medical Center you will:

· Provide assistance and services to patients, families, staff and external agencies in the accurate completion of patient registration, admission and scheduling. Investigate and resolve customer requests, questions or problems according to CCHMC policies and procedures.

· Support the Revenue Cycle, Health Information Management, and Regulatory by ensuring that the necessary data, information and forms are obtained and accurately entered into the appropriate system.

· Ensure patient safety by identifying the correct patient. identifying special needs and preparing isolation precautions for patients who have Infectious Disease indicators.

· Maintain confidentiality, protect and safeguard patient/family personal medical and financial information at all times during collection, use and storage. Access only information and records necessary to perform the responsibilities of the position.

· Complete and authenticate all documents and questionnaires that ensure compliance with regulatory agencies (JCAHO, CMS, ODH)

Qualifications:

Job Requirements:

· High school diploma or equivalent

· No related experience required

Preferred Qualifications:

· Healthcare related experience

· Knowledge of EPIC or other similar EMR systems

Comprehensive job description provided upon request.

Cincinnati Children’s is proud to be an Equal Opportunity Employer that values and treasures Diversity, Equity, and Inclusion. We are committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/AA/M/F/Veteran/Disability

What Cincinnati Children's Hospital Medical Center employees say

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Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Cincinnati Children's Hospital Medical Center logo

About Cincinnati Children's Hospital Medical Center

Sourced by ZipRecruiter

Cincinnati Children's Hospital Medical Center, located in Cincinnati, OH, US, is a premier pediatric hospital renowned for its exceptional clinical services, research programs, and medical education. The healthcare institution, founded in 1883, holds a sterling reputation in the industry, with a mission to improve child health and transform delivery of care through fully integrated, globally recognized research, education and innovation. As one of the oldest and most distinguished pediatric hospitals in the United States, Cincinnati Children's continues to offer a broad range of high-quality, compassionate care to children in the community and around the globe. As a testament to its dedication, it has consistently been ranked among the top three US pediatric hospitals by U.S. News & World Report.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Cincinnati, OH, US

Year founded

1883

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