ZipRecruiter

Log In

1

Patient Access Rep Jobs in Kentucky (NOW HIRING)

CommonSpirit Health

Patient Access Representative

London, KY · On-site

$14.50 - $18.50/hr

Performs patient registration and admitting functions across assigned hospital access areas, which may include Emergency Department, main registration, admitting, and other patient access points.

previous pagenext page

Showing results 21-40

All JobsPatient Access Rep JobsPatient Access Rep Jobs in Kentucky

Patient Access Rep information

See Kentucky salary details

$10

$16

$20

How much do patient access rep jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for patient access rep in Kentucky is $16.54, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.37 per hour, depending on experience, location, and employer.

What does a patient access representative do?

A Patient Access Representative is responsible for greeting patients, verifying their personal and insurance information, registering them for medical services, and assisting with scheduling appointments. They act as a liaison between patients, medical staff, and insurance companies to ensure smooth intake and billing processes. Their role is essential for maintaining accurate patient records and providing excellent customer service in healthcare settings.

What are the key skills and qualifications needed to thrive as a patient access representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent (with some employers preferring healthcare experience). Familiarity with healthcare management software, electronic health records (EHR) systems, and insurance verification tools is typically required. Excellent communication, empathy, and problem-solving abilities help provide outstanding customer service and manage sensitive patient information. These skills ensure accurate patient data entry, efficient patient flow, and a positive experience for patients and healthcare providers.

What are some common challenges faced by patient access representatives, and how can they be managed effectively?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive patient information, and ensuring accurate data entry under time constraints. To manage these effectively, it's important to develop strong organizational skills, maintain clear communication with patients and healthcare staff, and stay up-to-date with hospital policies and insurance requirements. Many facilities provide ongoing training and support to help staff navigate these challenges and ensure a positive patient experience.

What is the difference between Patient Access Rep vs Medical Secretary?

AspectPatient Access RepMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; administrative or medical office training
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, record keeping
Industry UsageHealthcare, patient servicesHealthcare, administrative support

While both roles work in healthcare settings, Patient Access Reps focus on patient registration and insurance, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Understanding these differences helps in choosing the right career path or job search focus.

Is being a patient access representative hard?

Being a patient access representative involves handling administrative tasks such as scheduling, verifying insurance, and managing patient information, which requires strong communication and organizational skills. The role can be demanding due to the need for accuracy, multitasking, and working in a fast-paced healthcare environment, but it is generally manageable with proper training and experience.

What do you need to be a patient access representative?

To become a patient access representative, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and experience with medical office procedures or insurance processes. Some employers may prefer or require certification in medical billing or coding. Proficiency with electronic health records (EHR) systems and attention to detail are also important for the role.

What are popular job titles related to Patient Access Rep jobs in Kentucky?

For Patient Access Rep jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Patient Access Rep jobs in Kentucky look for?

The top searched job categories for Patient Access Rep jobs in Kentucky are:

What cities in Kentucky are hiring for Patient Access Rep jobs?

Cities in Kentucky with the most Patient Access Rep job openings:

What are popular job titles related to Patient Access Rep jobs in KY?

For Patient Access Rep jobs in KY, the most frequently searched job titles are:

Patient Access Rep jobs near you
Infographic showing various Patient Access Rep job openings in Kentucky as of August 2026, with employment types broken down into 86% Full Time, 7% Part Time, and 7% Contract. Highlights an 100% In-person job distribution, with an average salary of $34,408 per year, or $16.5 per hour.

Patient Access Representative

Saint Joseph Hospital - Bardstown

Bardstown, KY • On-site

$16.06 - $22.69/hr

Per diem

Posted 10 days ago

Job description


Job Summary and Responsibilities
Performs patient registration and admitting functions across assigned hospital access areas, which may include Emergency Department, main registration, admitting, and other patient access points. Gathers, verifies, and updates demographic, insurance, and account information to ensure accurate and timely patient data capture in support of patient access workflows. Utilizes multiple systems to support registration, scheduling, documentation, and inquiry processes, and identifies discrepancies or issues, escalating non-standard or complex scenarios in accordance with established procedures. Supports daily patient access operations by assisting with workflow needs and contributing to timely completion of access activities during scheduled and high-volume periods. Collaborates with the healthcare team and engages with patients and families to support access-related needs and a positive patient experience. Demonstrates accountability for relationship-based care, organizational mission, and core values while maintaining compliance with organizational policies, privacy standards, and regulatory requirements.
  • Perform patient registration functions across assigned access points, ensuring accurate demographic information, insurance eligibility and benefits verification, and complete, confidential documentation within the electronic health record.
  • Accurately scan, index, and manage patient documentation to support registration, billing, and clinical workflows in accordance with organizational standards.
  • Communicate patient financial responsibility using established education tools and scripts, including estimates and patient liabilities, and collect payments at the time of service as appropriate.
  • Schedule, confirm, and revise patient appointments to support timely access to care and adherence to provider and clinic workflows.
  • Identify and resolve routine registration, insurance, and encounter discrepancies; follow established workflows to escalate complex or non-standard issues.
  • Provide patient-facing support via telephone and other approved communication channels, including answering inquiries, routing calls, and documenting interactions per standard procedures.
Job RequirementsRequired
  • High School Graduate , upon hire or
  • High School GED, upon hire and
  • 1 year relevant experience in healthcare, patient access setting is preferred, along with knowledge of the following: patient registration procedures and documentation, knowledge of health insurance payers, and real-time insurance eligibility verifications.
  • None, upon hire

Where You'll Work

Welcome to Flaget Memorial Hospital, a 52-bed facility located in Bardstown, Kentucky. Founded in 1951 by the Sisters of Charity of Nazareth, Flaget Memorial Hospital is recognized as a 2023 Best Place to Work in Kentucky.

CHI Saint Joseph Health is part of CommonSpirit Health, a non-prot, Catholic health system dedicated to advancing health for all people. With approximately 175,000 team members and 25,000 physicians and advanced practice clinicians.

Our commitment to serve the common good is delivered through the dedicated work of thousands of physicians, advanced practice clinicians, nurses, and staff; through clinical excellence delivered across a system of 140 hospitals and more than 2,200 care centers serving 24 states.

Qualifications:Required
  • High School Graduate , upon hire or
  • High School GED, upon hire and
  • 1 year relevant experience in healthcare, patient access setting is preferred, along with knowledge of the following: patient registration procedures and documentation, knowledge of health insurance payers, and real-time insurance eligibility verifications.
  • None, upon hire

Employment Type: PRN

Apply