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Patient Access Representative Jobs in Kentucky (NOW HIRING)

Lifepoint Health

Patient Access Representative

Flemingsburg, KY · On-site

$14.50 - $18.50/hr

As a Patient Access Representative joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and ...

Lifepoint Health

Patient Access Representative

Georgetown, KY · On-site

$15.50 - $19.75/hr

As a Patient Access Representative joining our team, you're embracing a vital mission dedicated to making communities healthier ® . Join us on this meaningful journey where your skills, compassion ...

Lifepoint Health

Patient Access Representative

Georgetown, KY · On-site

$15.50 - $19.75/hr

As a Patient Access Representative joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and ...

CommonSpirit Health

Patient Access Representative

London, KY · On-site

$14.50 - $18.50/hr

Performs patient registration and admitting functions across assigned hospital access areas, which may include Emergency Department, main registration, admitting, and other patient access points.

CommonSpirit Health

Patient Access Representative

Berea, KY · On-site

$14.50 - $18.50/hr

Performs patient registration and admitting functions across assigned hospital access areas, which may include Emergency Department, main registration, admitting, and other patient access points.

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How much do patient access representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for patient access representative in Kentucky is $16.54, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.37 per hour, depending on experience, location, and employer.

What is a patient access representative?

Patient Access Representatives are healthcare professionals responsible for managing patient admissions, registration, and scheduling appointments in medical facilities. They serve as the first point of contact for patients, collecting personal and insurance information, verifying coverage, and ensuring accurate data entry. Their role is essential for streamlining the patient intake process, improving service quality, and facilitating communication between patients, healthcare providers, and insurance companies.

What are the key skills and qualifications needed to thrive as a patient access representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, patient registration software, and insurance verification tools is essential. Excellent interpersonal skills, empathy, and the ability to handle stressful situations help you interact effectively with patients and healthcare teams. These skills ensure accurate patient information management, smooth admissions processes, and a positive patient experience.

What are some common challenges faced by patient access representatives and how can they be addressed?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive information, and navigating complex insurance processes. To address these, strong organizational skills, attention to detail, and clear communication are essential. Collaborating closely with medical staff and insurance providers helps streamline workflows and ensures a positive patient experience. Regular training on healthcare regulations and technology systems also supports success in this role.

What is the difference between Patient Access Representative vs Medical Secretary?

AspectPatient Access RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctors' offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, medical record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommonly used in medical offices for administrative support

Both roles involve administrative tasks in healthcare settings, but Patient Access Representatives focus more on patient registration and insurance, while Medical Secretaries handle scheduling and correspondence. Understanding these differences helps job seekers find the right fit in healthcare administration.

Is it hard to be a patient access representative?

Patient Access Representatives typically need strong communication and organizational skills to handle patient inquiries, insurance verification, and appointment scheduling. The role can involve managing high-volume workloads and requires attention to detail, but it generally does not require advanced technical skills or extensive experience. Training is often provided on the job, and certifications like the Certified Patient Access Manager (CPAM) can enhance job prospects.
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For Patient Access Representative jobs in Kentucky, the most frequently searched job titles are:

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The top searched job categories for Patient Access Representative jobs in Kentucky are:

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Cities in Kentucky with the most Patient Access Representative job openings:

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Patient Access Representative jobs near you
Infographic showing various Patient Access Representative job openings in Kentucky as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,408 per year, or $16.5 per hour.

Patient Access Representative

Cincinnati Children's Hospital

Crestview Hills, KY • On-site

$17 - $23.23/hr

Part-time

Medical, Retirement

Re-posted yesterday

Cincinnati Children's Hospital Medical Center rating

7.3

Company rating: 7.3 out of 10

Based on 152 frontline employees who took The Breakroom Quiz

387th of 1,065 rated hospitals

Job description

Description:

Patient Access Representative I

Department/Unit: Crestview Hills Outpatient

Shift: 8:30am-7pm (TH), 7:30 am-6 pm (F) and every 5th Saturday.

Hours/FTE: Part time, 20 hours/.5 FTE

Expected Starting Salary Range: $17 – 18.40hr

At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.

Cincinnati Children's Hospital Has Been Named:

· The #1 Pediatric Hospital in the Nation - US News and World Report 2023

· On Newsweek’s 2023 list of “America’s Greatest Workplaces for Diversity”

· One of four Medical Centers making the list of the 2022 Glassdoor Best Places to Work

· An LGBTQ+ Healthcare Equality Top Performer in 2022 by The Human Rights Campaign (HRC)

Market Leading Benefits Including:

· Shift and Weekend Differentials

· Medical coverage starting day 1 of employment. View employee benefits here: https://www.cincinnatichildrens.org/careers/benefits

· Pension plan and optional 403(b) supplemental retirement plans

· Tuition reimbursement for continuing education

· Expansive employee discount programs through our many community partners

· Referral bonus program for current staff!

· Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQIA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group

· Physical and mental health wellness programs

Working as a Patient Access Representative I at Cincinnati Children’s Hospital Medical Center you will:

· Provide assistance and services to patients, families, staff and external agencies in the accurate completion of patient registration, admission and scheduling. Investigate and resolve customer requests, questions or problems according to CCHMC policies and procedures.

· Support the Revenue Cycle, Health Information Management, and Regulatory by ensuring that the necessary data, information and forms are obtained and accurately entered into the appropriate system.

· Ensure patient safety by identifying the correct patient. identifying special needs and preparing isolation precautions for patients who have Infectious Disease indicators.

· Maintain confidentiality, protect and safeguard patient/family personal medical and financial information at all times during collection, use and storage. Access only information and records necessary to perform the responsibilities of the position.

· Complete and authenticate all documents and questionnaires that ensure compliance with regulatory agencies (JCAHO, CMS, ODH)

Qualifications:

Job Requirements:

· High school diploma or equivalent

· No related experience required

Preferred Qualifications:

· Healthcare related experience

· Knowledge of EPIC or other similar EMR systems

Comprehensive job description provided upon request.

Cincinnati Children’s is proud to be an Equal Opportunity Employer that values and treasures Diversity, Equity, and Inclusion. We are committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/AA/M/F/Veteran/Disability

What Cincinnati Children's Hospital Medical Center employees say

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Benefits

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About Cincinnati Children's Hospital Medical Center

Sourced by ZipRecruiter

Cincinnati Children's Hospital Medical Center, located in Cincinnati, OH, US, is a premier pediatric hospital renowned for its exceptional clinical services, research programs, and medical education. The healthcare institution, founded in 1883, holds a sterling reputation in the industry, with a mission to improve child health and transform delivery of care through fully integrated, globally recognized research, education and innovation. As one of the oldest and most distinguished pediatric hospitals in the United States, Cincinnati Children's continues to offer a broad range of high-quality, compassionate care to children in the community and around the globe. As a testament to its dedication, it has consistently been ranked among the top three US pediatric hospitals by U.S. News & World Report.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Cincinnati, OH, US

Year founded

1883

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