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Patient Representative Jobs (NOW HIRING)

Sun River Health

Patient Representative

Patchogue, NY · On-site

$20 - $23.13/hr

A Patient Representative/Front Desk Receptionist is responsible for providing patient centered care and facilitating patient access to services in a pleasant, knowledgeable efficient manner ...

Brightpoint Health

Patient Representative

New York, NY · On-site

$20 - $23.13/hr

A Patient Representative/Front Desk Receptionist is responsible for providing patient centered care and facilitating patient access to services in a pleasant, knowledgeable efficient manner ...

Brightpoint Health

Patient Representative

Patchogue, NY · On-site

$20 - $23.13/hr

A Patient Representative/Front Desk Receptionist is responsible for providing patient centered care and facilitating patient access to services in a pleasant, knowledgeable efficient manner ...

Ivy Rehab Network

Patient Representative

Cranford, NJ · On-site

Our Patient Representatives are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient ...

Maimonides Health

Patient Representative

Brooklyn, NY · On-site

$29K - $37K/yr

Patient Representative Serves as liaison between patient and hospital staff while functioning as a patient advocate interfacing with patients, families, staff and hospital administration; assists ...

Ivy Rehab

Patient Representative

Greenwich, CT · On-site

$19 - $22/hr

Our Patient Representatives are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient ...

Ivy Rehab

Patient Representative

Coventry, RI · On-site

Our Patient Representatives are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient ...

Ivy Rehab Network

Patient Representative

Coventry, RI · On-site

Our Patient Representatives are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient ...

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Patient Representative information

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How much do patient representative jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for patient representative in the United States is $22.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $27.40 per hour, depending on experience, location, and employer.

What's the easiest healthcare job to get?

A patient representative role is generally accessible with a high school diploma or equivalent and strong communication skills. These positions often require minimal formal healthcare training and may offer on-the-job training, making them relatively easy to obtain compared to other healthcare jobs that require certifications or specialized education.

What Is a Patient Representative?

A patient representative works in a medical care facility such as a doctor’s office, urgent care center, or hospital. Job duties may include checking in patients, responding to written correspondence, scheduling appointments, verifying health insurance, explaining policies or procedures, and updating patients’ medical charts. A patient representative is usually the first person patients see when they enter the health care facility, so they must provide excellent customer service to ensure patient satisfaction.

How much does a patient service representative make?

The average salary for a patient service representative in Ohio is approximately $35,000 to $40,000 per year, depending on experience, location, and healthcare facility. Entry-level positions may start lower, while experienced representatives with certifications can earn higher wages. The role often requires strong communication skills and familiarity with healthcare software systems.

Is Mr. a good career option?

A Patient Representative is a valuable role in healthcare, serving as a liaison between patients and medical staff. It requires strong communication skills, empathy, and knowledge of healthcare procedures, often supported by relevant certifications. The position offers opportunities for career growth in healthcare administration and patient advocacy.

What are the key skills and qualifications needed to thrive as a Patient Representative, and why are they important?

To thrive as a Patient Representative, you need strong customer service skills, knowledge of healthcare processes, and at least a high school diploma or equivalent, with some employers preferring additional training in medical administration. Familiarity with electronic health records (EHR) systems, medical billing software, and scheduling tools is often required. Outstanding communication, problem-solving abilities, and empathy help you effectively address patient concerns and resolve issues. These skills are crucial for ensuring a positive patient experience and smooth operations within healthcare facilities.

What are patient representatives?

Patient representatives are professionals who act as liaisons between patients and healthcare providers. They help patients navigate the healthcare system, address concerns or complaints, and ensure that patients understand their rights and medical information. Patient representatives work to resolve issues, advocate for patients’ needs, and improve the overall patient experience within healthcare facilities. Their role is vital in fostering clear communication and trust between patients and medical staff.

What is another name for a patient service representative?

A patient service representative is also commonly called a patient coordinator or front desk representative. These roles involve assisting patients with appointments, insurance, and administrative tasks in healthcare settings. The titles may vary depending on the organization but generally refer to similar customer service and administrative functions.

What is the difference between Patient Representative vs Medical Secretary?

AspectPatient RepresentativeMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office or administrative certifications beneficial
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, hospitals, healthcare facilities
Employer & Industry UsageHealthcare providers, hospitals, clinicsMedical practices, hospitals, healthcare organizations
Common Search & ComparisonPatient communication, patient advocacy, customer service in healthcareMedical office administration, healthcare scheduling, patient records

The main difference between a Patient Representative and a Medical Secretary lies in their primary focus. Patient Representatives mainly handle patient advocacy, communication, and addressing concerns, while Medical Secretaries focus on administrative tasks like scheduling, record-keeping, and managing office operations. Both roles are essential in healthcare settings and often work closely to ensure smooth patient experiences.

How does a Patient Representative typically interact with clinical and administrative teams to resolve patient concerns?

Patient Representatives act as crucial liaisons between patients, clinical staff, and administrative teams. They regularly communicate patient feedback, concerns, or complaints to the appropriate department and facilitate timely resolutions. This often involves coordinating with nurses, physicians, billing, and scheduling staff to ensure patient needs are met efficiently. Strong communication and problem-solving skills are essential, as Patient Representatives must advocate for patients while balancing organizational procedures and policies.
More about Patient Representative jobs
What cities are hiring for Patient Representative jobs? Cities with the most Patient Representative job openings:
Who are the top companies hiring for Patient Representative jobs? The top employers for Patient Representative jobs are:
What states have the most Patient Representative jobs? States with the most job openings for Patient Representative jobs include:
What are popular job titles related to Patient Representative jobs? For Patient Representative jobs, the most frequently searched job titles are:
Patient Representative jobs near you
Infographic showing various Patient Representative job openings in the United States as of June 2026, with employment types broken down into 80% Full Time, 10% Part Time, and 10% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $47,810 per year, or $23 per hour.
Patient Representative

Patient Representative

Sun River Health

Patchogue, NY • On-site

$20 - $23.13/hr

Full-time

Posted 21 days ago

Sun River Health rating

6.4

Company rating: 6.4 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description


Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia and Westchester County. Sun River Health is currently seeking a Full Time Patient Representative/Front Desk Receptionist to join our team in our Patchogue, NY site.
A Patient Representative/Front Desk Receptionist is responsible for providing patient centered care and facilitating patient access to services in a pleasant, knowledgeable efficient manner, communicating with a diverse population using well-developed interpersonal skills. This staff member will be responsible for all aspects of the registration and appointment process for patients. The staff member plays an integral role in the medical care team as the access point for patients to receive care. She/he will perform job duties in compliance with systems and job specific standards.
Essential Duties and Responsibilities for a Patient Representative/Front Desk Receptionist:
  • Assist with daily reception activities and ensure that all processes needed for patient services are initiated.
  • Communicates effectively with team members and patients all aspects of service.
  • Responsible for telephone and mail contact with patients.
  • Responsible for the scheduling of appointments, fee collection, explanation of services and charges for patient services.
  • Distributes materials to patients, including the patient satisfaction cards, patient rights and other appropriate materials.
  • Verifies all insurance and sets fees based on the sliding scale fee.

Minimum Education Requirement: High School diploma/GED
Minimum Work-Related Experience: 2-4 years
Required Specialized Skills & Knowledge: Bilingual in both English and Spanish (orally and written)
Job Type: Full Time
Pay: $20.00 - $23.13 per hour
Responsibilities
Relation to Mission
The mission of Sun River Health is to increase access to comprehensive primary and preventive health care and to improve the health status of our community, especially for the underserved and vulnerable.
Equal Employment Opportunity
Sun River Health provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function.
Americans with Disabilities Act
Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.
Job Responsibilities
The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of the position. Sun River Health may change the specific job duties with or without prior notice based on the needs of the organization.

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