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Patient Representative Jobs Near Me

ZOLL LifeVest

Patient Service Representative

Ashville, OH · On-site

$16 - $20.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Lancaster, OH · On-site

$16 - $20.25/hr

Patient Service Representative (PSR) Remote independent contract worker position *Daytime availability preferred! Competitive fee for service Flexibility - work around your schedule Lifesaving ...

ZOLL Medical

Patient Service Representative

Lancaster, OH · On-site

$16 - $20.25/hr

Patient Service Representative (PSR) Remote independent contract worker position *Daytime availability preferred! Competitive fee for service Flexibility - work around your schedule Lifesaving ...

ZOLL LifeVest

Patient Service Representative

Lancaster, OH · On-site

$16 - $20.25/hr

Patient Service Representative (PSR) Remote independent contract worker position *Daytime availability preferred! Competitive fee for service Flexibility - work around your schedule Lifesaving ...

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How much do patient representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for patient representative in the United States is $22.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $27.40 per hour, depending on experience, location, and employer.
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Patient Representative jobs near you
A map of the United States highlighting the number of Patient Representative job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Patient Representative job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Patient Representative - 3rd Shift James Cancer Hospital

Ohio State University

Columbus, OH • On-site

$16.25 - $20.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Patient Representative - 3rd Shift James Cancer Hospital

The Ohio State University Medical Center is committed to enhancing the quality of care provided to patients and families. This position is responsible for providing family support, education, mediation/issue resolution, project support, and patient information in the Specialty Waiting areas so that optimal quality and communication can be achieved. This position supports the development, implementation and coordination of programs and services that promote positive patient relations and patient/family satisfaction including promoting customer service behaviors and Service Plus skills.

Through personal interaction with families and visitors, collaboration with volunteers, and connections with other OSUWMC and OSUCC James services, the Patient Representative ensures family and visitor needs for information, visitation, physical comfort, and emotional and spiritual support. The Patient Representative functions include responding to patient, family and visitor concerns through empathetic verbal communication skills. This employee provides proactive customer service interventions by anticipating the needs and feelings of families and visitors. The Patient Representative utilizes, as necessary, interpersonal, diplomacy, and conflict management skills, and service recovery approaches. Effective and timely communication is the primary tool and goal of the Patient Representative. Because the waiting area environment can sometimes become overwhelming and confusing to patients, families and visitors, the Patient Representative, actively communicates family issues, questions, and concerns; regular rounding in the Specialty Waiting Area and units also facilitates communication and updates to families and visitors. This employee will be responsible for providing important non-clinical information, and clinical information when appropriate, to families and visitors. The Patient Representative reports directly to the Manager of Patient Experience. While on duty, the Patient Representative works with the Emergency Department team, registration and security staff. The Patient Representative provides regular updates to the on-duty charge nurse or Nurse Manager of the Emergency Department regarding customer service and patient relations issues. The Patient Representative documents interactions with patients and families and keeps a log of complaints/issues which is turned in daily to the Patient Experience Coordinator Lead and monthly to the Manager of Patient Experience.

Minimum Qualifications

  • Must be available to work Sunday to Wednesday 7 pm to 5:30 am
  • HS Graduate or Equivalent Required.
  • Experience equivalent to 1 year of full-time employment in a clinical or critical care area role.
  • Evidence of customer service skills/training and ability to collaborate with a variety of individuals across the organization.
  • Evidence of highly refined interpersonal skills, skills in conflict resolution, problem solving, program planning, and writing and verbal communication skills.
  • Preferred: Bachelors degree in a healthcare-related field, communication, social science, or related field.

Our Comprehensive Employee Benefits Include

  • An array of retirement plan options, each with a generous employer contribution.
  • Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
  • Paid vacation and sick leave, including short and long-term disability and paid parental leave.
  • Get the most out of the Public Service Loan Forgiveness program.
  • And much more!
Career Roadmap

CAREER LEVEL T2

Additional Information: Location:

James Cancer Hospital (0375)

Position Type:

Regular

Scheduled Hours:

40

Shift:

Third Shift

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