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Patient Representative Jobs in Florida (NOW HIRING)

Patient Representative Do you want to join an organization that invests in you as a(an) Patient Representative? At MD Now, you come first. HCA Healthcare has committed up to 300 million in programs ...

Patient Representative Do you have the career opportunities as a Patient Representative you want with your current employer? We have an exciting opportunity for you to join MD Now which is part of ...

Do you want to join an organization that invests in you as a(an) Patient Representative? At MD Now, you come first. HCA Healthcare has committed up to $300 million in programs to support our ...

Do you want to join an organization that invests in you as a(an) Patient Representative? At MD Now, you come first. HCA Healthcare has committed up to $300 million in programs to support our ...

Do you want to join an organization that invests in you as a(an) Patient Representative? At MD Now, you come first. HCA Healthcare has committed up to $300 million in programs to support our ...

Patient Representative Job Summary and Qualifications The MDNow Urgent Care Clinic hours are Monday-Sunday 8am-8pm. You must have flexibility to work during those hours. Seeking a Patient Care ...

We are seeking a Patient Care Representative like you who provides expertise and is a champion of patient care. We are an amazing team that works hard to support each other and are seeking a ...

Jump-start your career as a(an) Patient Representative today with MD Now. Job Summary and Qualifications We are seeking a Patient Care Representative like you who provides expertise and is a champion ...

We are seeking a Patient Care Representative like you who provides expertise and is a champion of patient care. We are an amazing team that works hard to support each other and are seeking a ...

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Patient Representative information

See Florida salary details

$9

$17

$29

How much do patient representative jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for patient representative in Florida is $17.18, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $20.48 per hour, depending on experience, location, and employer.

What is a patient representative?

A patient representative works in a medical care facility such as a doctor’s office, urgent care center, or hospital. Job duties may include checking in patients, responding to written correspondence, scheduling appointments, verifying health insurance, explaining policies or procedures, and updating patients’ medical charts. A patient representative is usually the first person patients see when they enter the health care facility, so they must provide excellent customer service to ensure patient satisfaction.

What are the key skills and qualifications needed to thrive as a patient representative, and why are they important?

To thrive as a Patient Representative, you need strong customer service skills, knowledge of healthcare processes, and at least a high school diploma or equivalent, with some employers preferring additional training in medical administration. Familiarity with electronic health records (EHR) systems, medical billing software, and scheduling tools is often required. Outstanding communication, problem-solving abilities, and empathy help you effectively address patient concerns and resolve issues. These skills are crucial for ensuring a positive patient experience and smooth operations within healthcare facilities.

How does a patient representative typically interact with clinical and administrative teams to resolve patient concerns?

Patient Representatives act as crucial liaisons between patients, clinical staff, and administrative teams. They regularly communicate patient feedback, concerns, or complaints to the appropriate department and facilitate timely resolutions. This often involves coordinating with nurses, physicians, billing, and scheduling staff to ensure patient needs are met efficiently. Strong communication and problem-solving skills are essential, as Patient Representatives must advocate for patients while balancing organizational procedures and policies.

What is the difference between Patient Representative vs Medical Secretary?

AspectPatient RepresentativeMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office or administrative certifications beneficial
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, hospitals, healthcare facilities
Employer & Industry UsageHealthcare providers, hospitals, clinicsMedical practices, hospitals, healthcare organizations
Common Search & ComparisonPatient communication, patient advocacy, customer service in healthcareMedical office administration, healthcare scheduling, patient records

The main difference between a Patient Representative and a Medical Secretary lies in their primary focus. Patient Representatives mainly handle patient advocacy, communication, and addressing concerns, while Medical Secretaries focus on administrative tasks like scheduling, record-keeping, and managing office operations. Both roles are essential in healthcare settings and often work closely to ensure smooth patient experiences.

What are popular job titles related to Patient Representative jobs in Florida?

For Patient Representative jobs in Florida, the most frequently searched job titles are:

What cities in Florida are hiring for Patient Representative jobs?

Cities in Florida with the most Patient Representative job openings:

Infographic showing various Patient Representative job openings in Florida as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 15% Part Time, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,728 per year, or $17.2 per hour.

Patient Representative

Naples, FL • On-site


Medical City Denton
Hospitals

6.5

Company rating: 6.5 out of 10

Based on 136 frontline employees who took The Breakroom Quiz

612th of 896 rated healthcare providers

Recommended by students

Recommended by parents

Respectful managers


Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Patient Representative

Do you want to join an organization that invests in you as a(an) Patient Representative? At MD Now, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years.

What You Will Do In This Role:
  • Checks-in patients in a timely manner. Ensures all Web Check-in procedures are followed
  • Answers phone calls to the clinic and provides information or refers questions to others as needed
  • Verifies insurance timely and accurately
  • Ensures the occupational client's preference card is followed and occupational procedures
  • Reviews all patient paperwork to ensure completeness and insures collection of necessary insurance / demographic information
  • Completes Daily Balance Checklist after each shift. Includes all forms of payment are accounted for and documented
  • Willing to travel/float between all MD Now locations within assigned Area preferred
What Qualifications You Will Need:
  • 1 year of clinical experience in a patient care setting is preferred
  • Obtain BLS certification within 30 days of start required
  • Strong customer service skills
  • Ability to work with multiple computer programs
Benefits

MD Now, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
  • Wellbeing support, including free counseling and referral services
  • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
  • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
  • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
  • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

As the largest and fastest growing provider of urgent care in Florida, MD Now© urgent care is seeking bright, talented individuals who share in our commitment to making a positive difference for patients in our communities. MD Now urgent cares physician-led team of healthcare professionals provides high-quality healthcare through a comprehensive lineup of urgent care and occupational health services during convenient hours. MD Now is owned and operated by HCA Healthcare, one of the nations leading providers of healthcare services, comprised of 183 hospitals and more than 2,300 sites of care, in 20 states and the United Kingdom. Our more than 283,000 HCA colleagues are connected by a single purpose - to give patients healthier tomorrows. MD Now urgent care is proud to be affiliated with HCA Florida Healthcare, the states largest provider of healthcare services, which allows us to access expertise across many medical specialties beyond the patients urgent care visit, should they need it. If youre passionate about providing compassionate, high-quality care, growing your career within a company with a large support network and vast growth possibilities, and have an enthusiastic, collaborative spirit, wed love to meet you!

HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies© by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people." - Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Patient Representative opening. Qualified candidates will be contacted for interviews.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



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