ZipRecruiter

Log In

1

Patient Representative Jobs in Florida (NOW HIRING)

Cape Fear Valley Health

Ensure the completion of new patient information and update information for the medical record * Receive calls regarding appointments; determine the appropriate provider, length, and type of ...

previous pagenext page

Showing results 21-40

All JobsPatient Representative JobsPatient Representative Jobs in Florida

Patient Representative information

See Florida salary details

$9

$17

$29

How much do patient representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for patient representative in Florida is $17.18, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $20.48 per hour, depending on experience, location, and employer.

What is a patient representative?

A patient representative works in a medical care facility such as a doctor’s office, urgent care center, or hospital. Job duties may include checking in patients, responding to written correspondence, scheduling appointments, verifying health insurance, explaining policies or procedures, and updating patients’ medical charts. A patient representative is usually the first person patients see when they enter the health care facility, so they must provide excellent customer service to ensure patient satisfaction.

What are the key skills and qualifications needed to thrive as a patient representative, and why are they important?

To thrive as a Patient Representative, you need strong customer service skills, knowledge of healthcare processes, and at least a high school diploma or equivalent, with some employers preferring additional training in medical administration. Familiarity with electronic health records (EHR) systems, medical billing software, and scheduling tools is often required. Outstanding communication, problem-solving abilities, and empathy help you effectively address patient concerns and resolve issues. These skills are crucial for ensuring a positive patient experience and smooth operations within healthcare facilities.

How does a patient representative typically interact with clinical and administrative teams to resolve patient concerns?

Patient Representatives act as crucial liaisons between patients, clinical staff, and administrative teams. They regularly communicate patient feedback, concerns, or complaints to the appropriate department and facilitate timely resolutions. This often involves coordinating with nurses, physicians, billing, and scheduling staff to ensure patient needs are met efficiently. Strong communication and problem-solving skills are essential, as Patient Representatives must advocate for patients while balancing organizational procedures and policies.

What is the difference between Patient Representative vs Medical Secretary?

AspectPatient RepresentativeMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office or administrative certifications beneficial
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, hospitals, healthcare facilities
Employer & Industry UsageHealthcare providers, hospitals, clinicsMedical practices, hospitals, healthcare organizations
Common Search & ComparisonPatient communication, patient advocacy, customer service in healthcareMedical office administration, healthcare scheduling, patient records

The main difference between a Patient Representative and a Medical Secretary lies in their primary focus. Patient Representatives mainly handle patient advocacy, communication, and addressing concerns, while Medical Secretaries focus on administrative tasks like scheduling, record-keeping, and managing office operations. Both roles are essential in healthcare settings and often work closely to ensure smooth patient experiences.

More about Patient Representative jobs

What are popular job titles related to Patient Representative jobs in Florida?

For Patient Representative jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Patient Representative jobs in Florida look for?

The top searched job categories for Patient Representative jobs in Florida are:

What cities in Florida are hiring for Patient Representative jobs?

Cities in Florida with the most Patient Representative job openings:

What are popular job titles related to Patient Representative jobs in FL?

For Patient Representative jobs in FL, the most frequently searched job titles are:

Patient Representative jobs near you
Infographic showing various Patient Representative job openings in Florida as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 15% Part Time, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,728 per year, or $17.2 per hour.

PRN Patient Representative South Haven

Bronson Methodist Hospital

Bronson, FL • On-site

$15.75 - $20/hr

Part-time

Re-posted 13 days ago

Key responsibilities

  • Greet and register patients accurately and efficiently.

  • Verify insurance eligibility, schedule appointments, and provide patients with financial information.

  • Collect and enter payments, analyze and interpret physician orders, and follow established workflows.

Bronson Healthcare rating

6.5

Company rating: 6.5 out of 10

Based on 161 frontline employees who took The Breakroom Quiz

614th of 898 rated healthcare providers

Job description

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only.

Love Where You Work!

Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community.

If you're ready for a rewarding new career, join Team Bronson and be part of the experience.

LocationBSH Bronson South HavenTitlePRN Patient Representative South Haven

Patient Representatives are instrumental in ensuring the efficient and effective flow of patient access needs throughout the organization. Responsibilities may include greeting and registering patients, gathering and entering appropriate demographic and insurance/billing information, verification, scheduling appointments, providing patients with financial information, price estimates and the collection and entry of payments. Current knowledge of billing and coding requirements and the ability to apply these based on industry standards is required. Ability to resolve patient financial issues and negotiate payment arrangements. Representatives must fully understand the ramifications and impact of incomplete or inaccurate information to patient care and the overall revenue cycle. Position works in a team environment and delivers exceptional customer service. Other duties as assigned. Employees providing direct patient care must demonstrate competencies specific to the population served.

  • High school diploma or general education degree (GED) required.
  • Patient Representatives assigned to an Emergency Department team will be placed into a weekend standby rotation based on facility. This standby rotation begins Friday at 7pm to Monday at 7am. This standby rotation could occur from two to no more than six times a year.
  • Previous customer service experience required.
  • Medical Terminology, CPT and ICD-10 coding strongly preferred.
  • Basic typing at 45 WPM, basic ten key, and computer skills within a Windows environment.
  • Experience with multiple computer applications/operating systems, and office machines.
  • Knowledge of HIPAA and confidentiality requirements, insurance payer regulations and requirements, and patient rights.
  • Knowledge of revenue cycle components and his/her role in the ability to impact the overall process.
  • Knowledge of the impact of accurate registration has on patient satisfaction.
  • Analytical skills to solve simple to semi complex problems.
  • Organization, prioritization and time management skills.
  • Concentrate and pay close attention to detail.
  • Ability to multi-task.
  • Be flexible to facilitate change.
  • Ability to maintain composure in a position that has considerable deadlines, customer contact and high volumes of work which produces levels of mental/visual fatigue which are typical of jobs that perform a wide variety of duties with frequent and significant uncontrollable deadlines. Work may include the operation of and full attention to a personal computer or CRT up to 40 percent of the time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects.
  • Greets and/or registers patients accurately and efficiently.
  • Verifies insurance eligibility using online systems.
  • Provides and/or completes required patient forms.
  • Collects and enter payments, follows required balancing procedures.
  • Analyzes, interprets and enters physician orders.
  • Scans and indexes forms.
  • Schedules and communicates appointment information accurately and efficiently for multiple facilities and ancillary departments.
  • Verifies insurance for scheduled and urgent emergent patients following guidelines established per payer and obtains authorization based on payer specific criteria.
  • Accurately completes assigned work queues.
  • Identify financial counseling needs.
  • Maintains confidentiality in verbal, written and electronic communication.
  • Follows established processes, protocols, and workflows.
  • Takes initiative to resolve problems and meet patient needs.

For Cancer Center ONLY:

  • Associate's degree in related field, or 2 years related experience and/or training in a healthcare environment preferred. (Would consider 2 years of experience in a business office setting)
  • Certified Healthcare Access Associate (CHAA) Preferred

*Assist employees and visitors with any concerns they might have.

* assume overall responsibility for the safety and security of designated areas.

* Monitor security cameras *Identify potential security risks and respond accordingly

ShiftVariableTime TypePart timeScheduled Weekly Hours10Cost Center1202 Patient Access ER (BHG)

Agency Use Policy and Agency Submittal Disclaimer

Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration.

Please take a moment to watch a brief video highlighting employment with Bronson!

What Bronson Healthcare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply