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Patient Representative Jobs in Hawaii (NOW HIRING)

Express Employment

Patient Account Rep

Honolulu, HI

$25/hr

Top Job Located in Honolulu, HI Salary: $25/hr Express is seeking a Patient Account Rep in Honolulu - looking to start asap! Parking provided, pay is 25/hr. Monday-Friday, 8:30am-5pm. Work with a ...

ZOLL LifeVest

Patient Service Representative

Kailua Kona, HI · On-site

$17.75 - $22.75/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Kailua Kona, HI · On-site

$17.75 - $22.75/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Hilo, HI · On-site

$17.75 - $22.75/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL Medical

Patient Service Representative

Hilo, HI · On-site

$17.75 - $22.75/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Hilo, HI · On-site

$17.75 - $22.75/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Kailua, HI · On-site

$18.25 - $23.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL Medical

Patient Service Representative

Kailua, HI · On-site

$18.25 - $23.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

Lana'i Community Health Center

$19/hr

Role Overview The Patient Account Rep is a vital member of our team. The individual in this role will engage with patients and staff both over the phone and in person. The primary responsibilities ...

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All JobsPatient Representative JobsPatient Representative Jobs in Hawaii

Patient Representative information

See Hawaii salary details

$12

$23

$40

How much do patient representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for patient representative in Hawaii is $23.88, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $28.46 per hour, depending on experience, location, and employer.

What does a patient representative do?

A patient representative acts as a liaison between patients and healthcare providers, helping patients understand their treatment options, navigate hospital or clinic procedures, and address concerns or complaints. They often assist with insurance issues, provide emotional support, and ensure patients' needs are communicated effectively. Strong communication skills and knowledge of healthcare policies are essential for this role.

What is a patient representative?

A patient representative works in a medical care facility such as a doctor’s office, urgent care center, or hospital. Job duties may include checking in patients, responding to written correspondence, scheduling appointments, verifying health insurance, explaining policies or procedures, and updating patients’ medical charts. A patient representative is usually the first person patients see when they enter the health care facility, so they must provide excellent customer service to ensure patient satisfaction.

What are the key skills and qualifications needed to thrive as a patient representative, and why are they important?

To thrive as a Patient Representative, you need strong customer service skills, knowledge of healthcare processes, and at least a high school diploma or equivalent, with some employers preferring additional training in medical administration. Familiarity with electronic health records (EHR) systems, medical billing software, and scheduling tools is often required. Outstanding communication, problem-solving abilities, and empathy help you effectively address patient concerns and resolve issues. These skills are crucial for ensuring a positive patient experience and smooth operations within healthcare facilities.

What degree do you need to be a patient representative?

A patient representative typically needs at least a high school diploma or equivalent; however, some positions prefer or require postsecondary education such as an associate's or bachelor's degree in healthcare, communications, or a related field. Strong communication skills and knowledge of healthcare systems are also important for the role.

What is the difference between Patient Representative vs Medical Secretary?

AspectPatient RepresentativeMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office or administrative certifications beneficial
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, hospitals, healthcare facilities
Employer & Industry UsageHealthcare providers, hospitals, clinicsMedical practices, hospitals, healthcare organizations
Common Search & ComparisonPatient communication, patient advocacy, customer service in healthcareMedical office administration, healthcare scheduling, patient records

The main difference between a Patient Representative and a Medical Secretary lies in their primary focus. Patient Representatives mainly handle patient advocacy, communication, and addressing concerns, while Medical Secretaries focus on administrative tasks like scheduling, record-keeping, and managing office operations. Both roles are essential in healthcare settings and often work closely to ensure smooth patient experiences.

How does a patient representative typically interact with clinical and administrative teams to resolve patient concerns?

Patient Representatives act as crucial liaisons between patients, clinical staff, and administrative teams. They regularly communicate patient feedback, concerns, or complaints to the appropriate department and facilitate timely resolutions. This often involves coordinating with nurses, physicians, billing, and scheduling staff to ensure patient needs are met efficiently. Strong communication and problem-solving skills are essential, as Patient Representatives must advocate for patients while balancing organizational procedures and policies.
More about Patient Representative jobs

What cities in Hawaii are hiring for Patient Representative jobs?

Cities in Hawaii with the most Patient Representative job openings:

What are popular job titles related to Patient Representative jobs in HI?

For Patient Representative jobs in HI, the most frequently searched job titles are:

Patient Representative jobs near you
Infographic showing various Patient Representative job openings in Hawaii as of August 2026, with employment types broken down into 79% Full Time, 16% Part Time, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $49,672 per year, or $23.9 per hour.

Patient Account Rep

Express Employment

Honolulu, HI

$25/hr

Full-time

Medical, Dental, Vision

Posted 12 days ago

Job description

Top Job
Located in Honolulu, HI
Salary: $25/hr
Express is seeking a Patient Account Rep in Honolulu - looking to start asap!
Parking provided, pay is 25/hr. Monday-Friday, 8:30am-5pm.
Work with a Hawaii-based healthcare organization dedicated to providing compassionate care across multiple communities. Be part of a supportive, mission-driven team where your work truly makes a difference in the lives of residents and families every day.
Job duties of the Patient Account Rep:
  • Meet with residents and families upon admission and discharge to explain insurance coverage, billing procedures, and financial arrangements.
  • Process payments, manage petty cash, monitor trust accounts, and assist with collection efforts.
  • Assist residents and families with Medicaid applications and coordinate insurance verifications with the Central Office.

Experience preferred for the Patient Account Rep:
  • High school diploma or equivalent
  • prior medical administrative experience
  • 2step TB clearance, Titers, and physical required

Benefits of working with Express:
  • WEEKLY PAYCHECKS
  • MEDICAL, DENTAL, VISION, DRUG RIDER
  • Employee perks at work
  • 6 Paid Holidays

How to apply for the Patient Account Rep / Medical Receptionist role:
  • CALL 808-792-7015 TODAY! (Office Hours: Mon-Fri, 8:00am-5:00pm)
  • REPLY to this job posting with an updated resume
  • APPLY ONLINE - Express Website

#HIOFFICE
Express Office: Honolulu
1130 North Nimitz Highway
Suite A135
Honolulu, HI 96817
Express Employment Professionals logo

About Express Employment Professionals

Sourced by ZipRecruiter

Express Employment Professionals, based in Oklahoma City, OK, USA, operates in the staffing industry and is renowned for providing robust and reliable staffing solutions. Their official website - expresspros.com - details their variety of services, which include temporary and full-time staffing, human resources services, and professional search. The company was established in 1983 with the aim of helping as many people as possible to find good jobs, and since then, it has grown exponentially, expanding its reach to various domains within the job market.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Oklahoma City, OK, US

Social media

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