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Senior Patient Access Representative Jobs (NOW HIRING)

Ochsner Health

Sr Patient Access Rep

New Orleans, LA · On-site

$16.50 - $21.25/hr

The requirements listed below are representative of the knowledge, skill, and/or ability required ... patient interaction. Certifications Preferred - Certification in Healthcare Access Manager (CHAM ...

Ochsner Health

Sr Patient Access Rep

New Orleans, LA · On-site

$16.50 - $21.25/hr

The requirements listed below are representative of the knowledge, skill, and/or ability required ... patient interaction. Certifications Preferred -Certification in Healthcare Access Manager (CHAM ...

Ochsner Health

Sr Patient Access Representative

New Orleans, LA · On-site

$16.50 - $21.25/hr

The requirements listed below are representative of the knowledge, skill, and/or ability required ... patient interaction. Certifications Preferred - Certification in Healthcare Access Manager (CHAM ...

Grande Ronde Hospital

Patient Access Rep Casual

La Grande, OR · On-site

$16.50 - $21/hr

Patient Access Senior Representative • High school graduate or GED required. • American Heart Association Basic Life Support (BLS) certification strongly recommended. • Minimum two (2) years in ...

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How much do senior patient access representative jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for senior patient access representative in the United States is $25.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.72 per hour, depending on experience, location, and employer.

What is the difference between Senior Patient Access Representative vs Patient Access Representative?

AspectSenior Patient Access RepresentativePatient Access Representative
CredentialsHigh school diploma, experience, possibly certificationsHigh school diploma or equivalent, entry-level
Work EnvironmentHospital or clinic front desk, administrative officeHospital or healthcare facility reception area
ResponsibilitiesSupervising patient registration, mentoring staff, resolving complex issuesRegistering patients, verifying insurance, scheduling appointments

The Senior Patient Access Representative typically has more experience, handles complex patient registration issues, and may oversee staff. The Patient Access Representative performs essential registration and scheduling tasks. Both roles are vital in healthcare settings, with the senior position offering additional leadership and problem-solving responsibilities.

How does a Senior Patient Access Representative typically collaborate with other departments in a healthcare facility?

Senior Patient Access Representatives work closely with clinical staff, billing teams, and insurance coordinators to streamline patient admissions and ensure accurate data entry. They often serve as a liaison between patients and various departments, helping to resolve issues related to insurance verification, pre-authorization, and scheduling. This collaboration requires strong communication skills and attention to detail, as well as the ability to navigate complex healthcare systems efficiently.

What are the key skills and qualifications needed to thrive as a Senior Patient Access Representative, and why are they important?

To thrive as a Senior Patient Access Representative, you need expertise in patient registration, insurance verification, and healthcare billing practices, usually supported by a high school diploma or equivalent and several years of related experience. Familiarity with hospital information systems, electronic health records (EHRs), and scheduling software is typically required. Strong communication, problem-solving, and customer service skills set top performers apart in this role. These skills are crucial for ensuring accurate patient data, smooth billing processes, and a positive patient experience in busy healthcare environments.

What are Senior Patient Access Representatives?

Senior Patient Access Representatives are experienced healthcare professionals responsible for managing and overseeing patient admissions, registration, and insurance verification processes in medical facilities. They serve as the primary point of contact for patients entering a hospital or clinic, ensuring that all necessary information is collected accurately and efficiently. In addition to performing standard patient access duties, they often train and mentor junior staff, resolve complex patient issues, and help improve workflow and customer service procedures within their department.
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What are the most commonly searched types of Patient Access Representative jobs? The most popular types of Patient Access Representative jobs are:
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Senior Patient Access Representative jobs near you
Infographic showing various Senior Patient Access Representative job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 24% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $51,999 per year, or $25 per hour.

Senior Patient Access Representative

Stoughton Hospital Association

Stoughton, WI

Full-time

Posted 8 days ago

Job description

Stoughton Health has an excellent opportunity for a Senior Patient Access Representative to join our team on a Full-Time basis.
The Senior Patient Access Representative provides operational support and guidance to the Financial Clearance Manager, ensuring accurate, efficient, and customer-focused patient registrations, insurance verification, phone coverage and interpreter coordination services across Stoughton Health.

Among other duties, this individual will provide support to the Financial Clearance Manager, in onboarding new members of the team, providing training and support to the department with complex registrations, insurance verification, and patient access workflows, while promoting best practices and ensuring representatives' interactions with patients are consistent, professional, and compassionate throughout the patient access experience. The team serves as the first point of contact for patients and acts as a liaison between patients, providers, clinical departments, interpreter services, and insurance agencies, creating a positive first impression for patients of Stoughton Health.

The Senior Patient Access Representative is required to understand, perform, and fill in for all Patient Access Representative functions as needed. While this role includes some production responsibilities, its primary focus is on staff scheduling, training and onboarding, operational support, issue resolution, workflow improvement, quality monitoring, and providing ongoing support to the team and the Financial Clearance Manager.


Position Requirements:

  • Required: High School Graduate or Equivalent
  • Preferred: Associate’s Degree
  • Professional Experience: 5 years of experience in a healthcare setting performing or supporting functions related to scheduling, registration, insurance verification, referral management, prior authorizations, coding, estimates, claims, billing or customer service.
  • Computer Competency: Basic Computer Skills are expected for this position
  • Microsoft Office Suite Skills: Intermediate Skills- Able to perform fairly detailed formatting, create Word and Excel files, write formulas, and prepare applicable charts for reports

Work Shift:

  • Full-Time, 1.0 FTE
  • 40 hours per week
  • Scheduled Days: Monday - Friday
  • Scheduled Shift: 8:00 am – 4:30 pm


Benefits:
Working with Stoughton Health offers a comprehensive benefits package, including:

  • 403(b) retirement plan (employer match at hire)
  • Medical Insurance (Multiple Health Plan Options)
  • Dental, and Vision insurance
  • Disability and life insurance
  • Flexible spending account
  • Health Savings Account (HSA)
  • Paid Time Off (PTO at hire)
  • Employee assistance programs
  • Tuition Assistance
  • Free On Campus Parking


Work Environment:
This position is an in-person role at the Stoughton Hospital location. The role supports a collaborative and supportive work culture while providing exceptional, personalized service.

Stoughton Health offers a competitive pay rate, shift differential pay, and excellent benefits. Equal Opportunity Employer. Apply online to join our team

Job Openings & Online Application - Stoughton Health