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Senior Patient Access Representative Jobs (NOW HIRING)

Mass General Brigham

Senior Patient Access Rep

Boston, MA · On-site

$22.22 - $31.71/hr

No Essential Functions -Train and mentor patient access representatives and serve as a go-to for day-to-day questions. -Greet patients and provide them with exceptional customer service and support ...

Massgeneralbrigham

Senior Patient Access Rep

Boston, MA · On-site

$22.22 - $31.71/hr

No Essential Functions -Train and mentor patient access representatives and serve as a go-to for day-to-day questions. -Greet patients and provide them with exceptional customer service and support ...

Renown Health

Patient Access Representative Sr

Reno, NV

$17.25 - $22/hr

The Patient Access Representative Senior may also be asked to lead projects, review productivity, and join committees as needed. The Patient Access Representative Senior helps to monitor all ...

Renown Health

Patient Access Representative Sr

Reno, NV · On-site

$20.11 - $28.17/hr

The Patient Access Representative Senior may also be asked to lead projects, review productivity, and join committees as needed. The Patient Access Representative Senior helps to monitor all ...

Renown Health

Patient Access Representative Sr

Reno, NV

$17.25 - $22/hr

The Patient Access Representative Senior may also be asked to lead projects, review productivity, and join committees as needed. The Patient Access Representative Senior helps to monitor all ...

Synergy Direct LLC

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Patient Access Representative

Beverly Hills, CA · On-site

$24/hr

Patient Access Representative Position Overview We are seeking a customer-focused Patient Access Representative to support patient registration, financial clearance, and front-end revenue cycle ...

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A.P.R., Inc. (AlphaProTemps)

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Patient Access Representative

West Hollywood, CA · On-site

AU$25/hr

The Patient Access Representative I (PAR I) performs a variety of Patient Access activities for patients throughout the Medical Center for Inpatient, Outpatient and/or Emergency Services. The Patient ...

Conway Regional

Patient Access Representative

Conway, AR

$13.75 - $17.50/hr

Overview The Patient Access Representative is responsible for obtaining all pertinent information, such as demographic and insurance information, that is needed from the patient or representative of ...

lri

Patient Access Representative

Fulton, NY

$21 - $23/hr

Liberty Resources Integrated Health Care is seeking a Patient Access Representative to perform a variety of customer service functions, primarily phone work, to support clinic operations. Our ...

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Senior Patient Access Representative information

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How much do senior patient access representative jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for senior patient access representative in the United States is $25.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.72 per hour, depending on experience, location, and employer.

What is the difference between Senior Patient Access Representative vs Patient Access Representative?

AspectSenior Patient Access RepresentativePatient Access Representative
CredentialsHigh school diploma, experience, possibly certificationsHigh school diploma or equivalent, entry-level
Work EnvironmentHospital or clinic front desk, administrative officeHospital or healthcare facility reception area
ResponsibilitiesSupervising patient registration, mentoring staff, resolving complex issuesRegistering patients, verifying insurance, scheduling appointments

The Senior Patient Access Representative typically has more experience, handles complex patient registration issues, and may oversee staff. The Patient Access Representative performs essential registration and scheduling tasks. Both roles are vital in healthcare settings, with the senior position offering additional leadership and problem-solving responsibilities.

How does a Senior Patient Access Representative typically collaborate with other departments in a healthcare facility?

Senior Patient Access Representatives work closely with clinical staff, billing teams, and insurance coordinators to streamline patient admissions and ensure accurate data entry. They often serve as a liaison between patients and various departments, helping to resolve issues related to insurance verification, pre-authorization, and scheduling. This collaboration requires strong communication skills and attention to detail, as well as the ability to navigate complex healthcare systems efficiently.

What are the key skills and qualifications needed to thrive as a Senior Patient Access Representative, and why are they important?

To thrive as a Senior Patient Access Representative, you need expertise in patient registration, insurance verification, and healthcare billing practices, usually supported by a high school diploma or equivalent and several years of related experience. Familiarity with hospital information systems, electronic health records (EHRs), and scheduling software is typically required. Strong communication, problem-solving, and customer service skills set top performers apart in this role. These skills are crucial for ensuring accurate patient data, smooth billing processes, and a positive patient experience in busy healthcare environments.

What are Senior Patient Access Representatives?

Senior Patient Access Representatives are experienced healthcare professionals responsible for managing and overseeing patient admissions, registration, and insurance verification processes in medical facilities. They serve as the primary point of contact for patients entering a hospital or clinic, ensuring that all necessary information is collected accurately and efficiently. In addition to performing standard patient access duties, they often train and mentor junior staff, resolve complex patient issues, and help improve workflow and customer service procedures within their department.
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Senior Patient Access Representative jobs near you
Infographic showing various Senior Patient Access Representative job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 24% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $51,999 per year, or $25 per hour.
Patient Access Representative Senior - Patient Access Center

Patient Access Representative Senior - Patient Access Center

CHRISTUS Health

Tyler, TX • On-site

$18.50 - $25.25/hr

Full-time

Re-posted 24 days ago

CHRISTUS Health rating

6.7

Company rating: 6.7 out of 10

Based on 524 frontline employees who took The Breakroom Quiz

526th of 886 rated healthcare providers

Job description

Summary:
The Patient Access Representative Senior performs duties relating to financial aspects of patient care, including financial counseling, billing and collection of accounts. Additionally, the job duties will include ensuring the hospital maintains compliance with Federal regulations, JCAHO, and Department of Health and Hospital compliance standards, along with communicating directly with patients and families, physicians, nurses, insurance companies and third party payers. The Patient Access Representative Senior also handles difficult patient account management issues escalated by other staff, and assists managers with various other duties as necessary.
Responsibilities:
  • Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
  • Submits insurance claims to third party payors electronically and on paper. Follows up on unpaid third party claims to resolution (payment or denial).
  • Evaluates and processes accounts for adjustments, charity, outside assistance or bad debt. Analyzes accounts to ensure full reimbursement and to satisfy patient and/or insurance company inquiries.
  • Collects balances due from patients using phone calls, personal contact, statements, letters or third party services.
  • Receives, processes and responds to correspondence or phone inquiries from patients, guarantors, insurance companies, attorneys, etc.
  • Compiles data, tracks results and reports to management.
  • May be assigned specialty responsibilities in the areas of refunds, reconciliation, balancing and/or posting and in data collection and analysis.
  • Handles difficult patient account management issues referred by other staff.
  • Supports the department in achieving established performance targets.
  • Takes personal responsibility to ensure compliance with all policies, procedures and standards as promulgated by state and federal agencies, the hospital, and other regulatory entities.
  • Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary in the performance of assigned job duties.
  • Assists managers with various duties including, but not limited to, review of write-offs, adjustments, refunds and discounts; coordinating work group activities; and training of other staff.

Job Requirements:
Education/Skills
  • High School Diploma or equivalent experience preferred

Experience
  • 3-5 years of experience preferred

Licenses, Registrations, or Certifications
  • None required

Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time

What CHRISTUS Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

CHRISTUS Health logo

About CHRISTUS Health

Sourced by ZipRecruiter

CHRISTUS Health is a prominent name in the healthcare industry, with its headquarters situated in Irving, TX, USA. Established in 1999, the company has since been devoted to providing comprehensive care and extending the healing ministry of Jesus Christ. This not-for-profit health system primarily operates more than 600 healthcare services and programs, including long-term care facilities, health insurance products, community clinics, and outreach services, serving both urban and rural populations.

Industry

Outpatient health care

Company size

1,001 - 5,000 Employees

Headquarters location

Irving, TX, US

Year founded

1999

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