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Senior Patient Access Representative Jobs in Spring, TX

Wellspire Medical

Patient Access Representative

Cypress, TX · On-site

$14.75 - $19/hr

The Patient Access Representative is the first point of contact for patients entering the clinic or calling for assistance. This role is responsible for greeting patients, collecting co-pays ...

Wellspire Medical

Patient Access Representative

Humble, TX · On-site

$14.50 - $18.50/hr

The Patient Access Representative serves as the first point of contact for patients and visitors, creating a welcoming, professional, and patient-centered experience while ensuring the efficient ...

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Senior Patient Access Representative information

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$12

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$58

How much do senior patient access representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for senior patient access representative in Spring, TX is $22.25, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.88 per hour, depending on experience, location, and employer.

What is the difference between Senior Patient Access Representative vs Patient Access Representative?

AspectSenior Patient Access RepresentativePatient Access Representative
CredentialsHigh school diploma, experience, possibly certificationsHigh school diploma or equivalent, entry-level
Work EnvironmentHospital or clinic front desk, administrative officeHospital or healthcare facility reception area
ResponsibilitiesSupervising patient registration, mentoring staff, resolving complex issuesRegistering patients, verifying insurance, scheduling appointments

The Senior Patient Access Representative typically has more experience, handles complex patient registration issues, and may oversee staff. The Patient Access Representative performs essential registration and scheduling tasks. Both roles are vital in healthcare settings, with the senior position offering additional leadership and problem-solving responsibilities.

How does a senior patient access representative typically collaborate with other departments in a healthcare facility?

Senior Patient Access Representatives work closely with clinical staff, billing teams, and insurance coordinators to streamline patient admissions and ensure accurate data entry. They often serve as a liaison between patients and various departments, helping to resolve issues related to insurance verification, pre-authorization, and scheduling. This collaboration requires strong communication skills and attention to detail, as well as the ability to navigate complex healthcare systems efficiently.

What are the key skills and qualifications needed to thrive as a senior patient access representative?

To thrive as a Senior Patient Access Representative, you need expertise in patient registration, insurance verification, and healthcare billing practices, usually supported by a high school diploma or equivalent and several years of related experience. Familiarity with hospital information systems, electronic health records (EHRs), and scheduling software is typically required. Strong communication, problem-solving, and customer service skills set top performers apart in this role. These skills are crucial for ensuring accurate patient data, smooth billing processes, and a positive patient experience in busy healthcare environments.

What is a senior patient access representative?

Senior Patient Access Representatives are experienced healthcare professionals responsible for managing and overseeing patient admissions, registration, and insurance verification processes in medical facilities. They serve as the primary point of contact for patients entering a hospital or clinic, ensuring that all necessary information is collected accurately and efficiently. In addition to performing standard patient access duties, they often train and mentor junior staff, resolve complex patient issues, and help improve workflow and customer service procedures within their department.

What does a senior patient access representative do?

A senior patient access representative manages patient registration, verifies insurance information, and schedules appointments in healthcare settings. They ensure accurate data entry, assist patients with billing questions, and often use electronic health record (EHR) systems to facilitate smooth patient flow and administrative operations.
What are the most commonly searched types of Patient Access Representative jobs in Spring, TX? The most popular types of Patient Access Representative jobs in Spring, TX are:
What are popular job titles related to Senior Patient Access Representative jobs in Spring, TX? For Senior Patient Access Representative jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Senior Patient Access Representative jobs in Spring, TX look for? The top searched job categories for Senior Patient Access Representative jobs in Spring, TX are:
What cities near Spring, TX are hiring for Senior Patient Access Representative jobs? Cities near Spring, TX with the most Senior Patient Access Representative job openings:
Senior Patient Access Representative jobs near you
Infographic showing various Senior Patient Access Representative job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 25% Part Time, and 8% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $46,274 per year, or $22.2 per hour.

Senior Patient Access Representative - Neurology - TMC

Texas Medical Center

Houston, TX • On-site

$18.75 - $25.50/hr

Other

Medical, Life, Retirement, PTO

Posted 6 days ago

Job description

Senior Patient Access Representative

The UTHealth Department of Neurology is seeking a dedicated Full-Time, Bilingual (English/Spanish) Senior Patient Access Representative to join our team at our TMC location. In this key role, you will serve as a team leader by mentoring fellow staff members while managing essential front-end operations, including scheduling patient appointments, ensuring medical necessity compliance, verifying insurance eligibility, and posting payments. If you're a detail-oriented professional who thrives in a collaborative, patient-focused environment, we'd love to meet you.

What we do here changes the world. UTHealth Houston is Texas' resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That's where you come in.

Once you join us you won't want to leave. It's because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you'd expect from a top healthcare organization (benefits, insurance, etc.), plus:

  • 100% paid medical premiums for our full-time employees
  • Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year)
  • The longer you stay, the more vacation you'll accrue!
  • Longevity Pay (Monthly payments after two years of service)
  • Build your future with our awesome retirement/pension plan!

We take care of our employees! As a world-renowned institution, our employees' wellbeing is important to us. We offer work/life services such as...

  • Free financial and legal counseling
  • Free mental health counseling services
  • Gym membership discounts and access to wellness programs
  • Other employee discounts including entertainment, car rentals, cell phones, etc.
  • Resources for child and elder care
  • Plus many more!

Position Summary:

Position is responsible for mentoring other employees as a team leader, scheduling patient appointments, ensuring medical necessity compliance, verifying eligibility, and posting payments.

Position Key Accountabilities:

  1. Schedules patient appointments and enters required information in the computer system in an accurate and timely manner.
  2. Obtains demographic, insurance and financial information from patient or guarantor. Enters information in computer system with a high degree of accuracy.
  3. Explains all required forms to the patient or guarantor and obtains the necessary signatures.
  4. Ensures medical necessity compliance by obtaining necessary data, reviewing Compliance System, communicating information to patient or guarantor and obtaining necessary signatures.
  5. Protects the financial integrity of the facility by collecting patient liability, establishing payment arrangements, discussing payment options and screening for eligibility. Completes complex financial counseling including the review and submission of charity applications. Identifies alternative resources for financial reimbursement.
  6. Verifies insurance eligibility and benefits and ensures all notifications and authorizations are completed within the required timeframes.
  7. Posts payments in the computer system and generates the appropriate patient receipts.
  8. Monitors, reviews and resolves patient account issues on assigned reports. Performs account analysis and trending.
  9. Completes quality review and monitors for process improvement opportunities.
  10. Functions as a team leader in the department by ensuring daily processes are complete, scheduling employees, providing answers to employee questions and assisting in employee orientation and training.
  11. Communicates in an effective and professional manner with Physicians, Care Management, ancillary departments, nursing units, physicians' office staff, insurance companies, as well as patients and their families (all Patient Access customers). Completes thorough and accurate documentation.
  12. Adheres to all university policies, procedures, and standards, within budgetary specifications, including time management, supply management, productivity, and accuracy of practice.
  13. Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.
  14. Performs other duties as assigned.

Certification/Skills:

Ability to multi-task. Proficient typing/keyboarding skills.

Minimum Education:

High school diploma or equivalent.

Minimum Experience:

Four years of experience in a hospital or medical business office setting.

Physical Requirements:

Exerts up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds constantly to move objects.

Security Sensitive:

This position is a security-sensitive position pursuant to Texas Education Code §51.215 and Texas Government Code §411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code §117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position. Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed in 15 C.F.R. §791.4.

Veteran Information:

Military occupations that relate to the initial selection criteria and registration or licensure requirements for this position may include but are not limited to: 68G, 70E, 0808, 4A0X1. For a complete list please visit www.uthealth-veterans.jobs.

Residency Requirement:

Employees must permanently reside and work in the State of Texas.

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