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Senior Patient Access Representative Jobs in Spring, TX

The Patient Access Representative is the first person to greet patients and will answer questions or provide general information. This position reports to the Practice Administrator. * Greet and ...

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Senior Patient Access Representative information

See Spring, TX salary details

$12

$22

$58

How much do senior patient access representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for senior patient access representative in Spring, TX is $22.25, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.88 per hour, depending on experience, location, and employer.

What is a senior patient access representative?

Senior Patient Access Representatives are experienced healthcare professionals responsible for managing and overseeing patient admissions, registration, and insurance verification processes in medical facilities. They serve as the primary point of contact for patients entering a hospital or clinic, ensuring that all necessary information is collected accurately and efficiently. In addition to performing standard patient access duties, they often train and mentor junior staff, resolve complex patient issues, and help improve workflow and customer service procedures within their department.

What are the key skills and qualifications needed to thrive as a senior patient access representative?

To thrive as a Senior Patient Access Representative, you need expertise in patient registration, insurance verification, and healthcare billing practices, usually supported by a high school diploma or equivalent and several years of related experience. Familiarity with hospital information systems, electronic health records (EHRs), and scheduling software is typically required. Strong communication, problem-solving, and customer service skills set top performers apart in this role. These skills are crucial for ensuring accurate patient data, smooth billing processes, and a positive patient experience in busy healthcare environments.

How does a senior patient access representative typically collaborate with other departments in a healthcare facility?

Senior Patient Access Representatives work closely with clinical staff, billing teams, and insurance coordinators to streamline patient admissions and ensure accurate data entry. They often serve as a liaison between patients and various departments, helping to resolve issues related to insurance verification, pre-authorization, and scheduling. This collaboration requires strong communication skills and attention to detail, as well as the ability to navigate complex healthcare systems efficiently.

What is the difference between Senior Patient Access Representative vs Patient Access Representative?

AspectSenior Patient Access RepresentativePatient Access Representative
CredentialsHigh school diploma, experience, possibly certificationsHigh school diploma or equivalent, entry-level
Work EnvironmentHospital or clinic front desk, administrative officeHospital or healthcare facility reception area
ResponsibilitiesSupervising patient registration, mentoring staff, resolving complex issuesRegistering patients, verifying insurance, scheduling appointments

The Senior Patient Access Representative typically has more experience, handles complex patient registration issues, and may oversee staff. The Patient Access Representative performs essential registration and scheduling tasks. Both roles are vital in healthcare settings, with the senior position offering additional leadership and problem-solving responsibilities.

What do you need to be a senior patient access representative?

To become a senior patient access representative, candidates typically need a high school diploma or equivalent, experience in patient registration or healthcare customer service, and strong communication and organizational skills. Some roles may require familiarity with electronic health record systems and certifications such as Certified Healthcare Access Associate (CHAA).

What are the most commonly searched types of Patient Access Representative jobs in Spring, TX?

The most popular types of Patient Access Representative jobs in Spring, TX are:

What are popular job titles related to Senior Patient Access Representative jobs in Spring, TX?

For Senior Patient Access Representative jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Senior Patient Access Representative jobs in Spring, TX look for?

The top searched job categories for Senior Patient Access Representative jobs in Spring, TX are:

What cities near Spring, TX are hiring for Senior Patient Access Representative jobs?

Cities near Spring, TX with the most Senior Patient Access Representative job openings:

Infographic showing various Senior Patient Access Representative job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $46,274 per year, or $22.2 per hour.

Patient Access Representative II

Memorial Hermann Health System

Houston, TX • On-site

$16.50 - $21/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


Memorial Hermann Health System rating

7.7

Company rating: 7.7 out of 10

Based on 293 frontline employees who took The Breakroom Quiz

165th of 898 rated healthcare providers


Job description

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
Job Summary
Position is responsible for scheduling patient appointments, ensuring medical necessity compliance, verifying eligibility, and posting payments.Job Description
Minimum Qualifications
Education: High School Diploma or GED preferred
Licenses/Certifications: (None)
Experience / Knowledge / Skills:
  • Two (2) years of experience in a hospital or customer service setting
  • Ability to multi-task
  • Proficient typing/keyboarding skills

Principal Accountabilities
  • Schedules patient appointments and enters required information in the computer system in an accurate and timely manner.
  • Obtains demographic, insurance and financial information from patient or guarantor. Enters information in computer system with a high degree of accuracy.
  • Explains all required forms to the patient or guarantor and obtains the necessary signatures.
  • Ensures medical necessity compliance by obtaining necessary data, reviewing Compliance System, communicating information to patient or guarantor and obtaining necessary signatures.
  • Protects the financial integrity of the facility by collecting patient liability, establishing payment arrangements, discussing payment options and screening for eligibility.
  • Verifies insurance eligibility and benefits and ensures all notifications and authorizations are completed within the required timeframes.
  • Posts payments in the computer system and generates the appropriate patient receipts.
  • Monitors, reviews and resolves patient account issues on assigned reports.
  • Communicates in an effective and professional manner with Physicians, ancillary departments, nursing units, physicians' office staff, insurance companies, as well as patients and their families ( all Patient Access customers). Completes thorough and accurate documentation.
  • Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
  • Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.
  • Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann's service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
  • Other duties as assigned.

What Memorial Hermann Health System employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Memorial Hermann

Sourced by ZipRecruiter

The Memorial Hermann Southwest Hospital Women's Services is a magnet hospital as well as a level 3 designated facility with a blend of high-risk and community patients. This creates a fast-paced environment and a chance to work with a diverse population. Our Labor & Delivery unit has a low c-section rate and is extremely collaborative and close-knit. We have the ability to cross-train through all areas of Women's Services. We have a family-like atmosphere with an amazing amount of comradery, and our low turnover rates attest to this. Nurses here feel like they not only have autonomy but can also be advocates for their patients. MHSW not only prides ourselves on evidenced based practice, but nurses have a strong voice.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Houston, TX, US

Year founded

1907