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Patient Access Representative Jobs in Spring, TX

Wellspire Medical

Patient Access Representative

Humble, TX

$14.50 - $18.50/hr

The Patient Access Representative is the first point of contact for patients entering the clinic or calling for assistance. This role is responsible for greeting patients, collecting co-pays ...

Legent Health

PATIENT ACCESS REPRESENTATIVE

Bellaire, TX · On-site

$15.50 - $19.75/hr

About the Role The Patient Access Representative is an administrative assistant who is responsible for helping patients gain access to medical treatment facilities. Critical requirement is in ...

StrideCare

PATIENT ACCESS REPRESENTATIVE I

Katy, TX · On-site

$15.75 - $20.25/hr

The Patient Access Representative is responsible for managing inbound and outbound calls, coordinating appointment scheduling, and providing detailed information about clinic services. The primary ...

StrideCare

PATIENT ACCESS REPRESENTATIVE I

Katy, TX · On-site

$15.75 - $20.25/hr

The Patient Access Representative is responsible for managing inbound and outbound calls, coordinating appointment scheduling, and providing detailed information about clinic services. The primary ...

StrideCare

PATIENT ACCESS REPRESENTATIVE I

Katy, TX · On-site

$15.75 - $20.25/hr

The Patient Access Representative is responsible for managing inbound and outbound calls, coordinating appointment scheduling, and providing detailed information about clinic services. The primary ...

StrideCare

PATIENT ACCESS REPRESENTATIVE I

Katy, TX

$15.75 - $20.25/hr

The Patient Access Representative is responsible for managing inbound and outbound calls, coordinating appointment scheduling, and providing detailed information about clinic services. The primary ...

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All JobsPatient Access Representative JobsPatient Access Representative Jobs in Spring, TX

Patient Access Representative information

See Spring, TX salary details

$10

$16

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How much do patient access representative jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for patient access representative in Spring, TX is $16.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $18.85 per hour, depending on experience, location, and employer.

What Is a Patient Access Representative?

As a patient access representative, you handle the patient check-in process at a hospital. Your job duties are to collect patient information—identification, insurance, and payment—and to perform other administrative tasks, like answering the phone and scheduling. Other responsibilities include directing patients to the correct area after check-in and answering questions that patients or their families have about the hospital’s processes, insurance coverage, and billing. Since people checking in to the hospital are usually either ill or injured, your interpersonal skills and calm, compassionate attitude are essential to getting patients checked in efficiently in spite of their stress or worry.

What are some common challenges faced by Patient Access Representatives and how can they be addressed?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive information, and navigating complex insurance processes. To address these, strong organizational skills, attention to detail, and clear communication are essential. Collaborating closely with medical staff and insurance providers helps streamline workflows and ensures a positive patient experience. Regular training on healthcare regulations and technology systems also supports success in this role.

What are Patient Access Representatives?

Patient Access Representatives are healthcare professionals responsible for managing patient admissions, registration, and scheduling appointments in medical facilities. They serve as the first point of contact for patients, collecting personal and insurance information, verifying coverage, and ensuring accurate data entry. Their role is essential for streamlining the patient intake process, improving service quality, and facilitating communication between patients, healthcare providers, and insurance companies.

What is the difference between Patient Access Representative vs Medical Secretary?

AspectPatient Access RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctors' offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, medical record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommonly used in medical offices for administrative support

Both roles involve administrative tasks in healthcare settings, but Patient Access Representatives focus more on patient registration and insurance, while Medical Secretaries handle scheduling and correspondence. Understanding these differences helps job seekers find the right fit in healthcare administration.

What is the job description of a patient access representative?

A patient access representative is responsible for scheduling appointments, verifying patient insurance information, collecting payments, and ensuring accurate patient records. They serve as the first point of contact for patients and often use electronic health record (EHR) systems to manage patient information efficiently.

What are the key skills and qualifications needed to thrive as a Patient Access Representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, patient registration software, and insurance verification tools is essential. Excellent interpersonal skills, empathy, and the ability to handle stressful situations help you interact effectively with patients and healthcare teams. These skills ensure accurate patient information management, smooth admissions processes, and a positive patient experience.
More about Patient Access Representative jobs
What are the most commonly searched types of Patient Access Representative jobs in Spring, TX? The most popular types of Patient Access Representative jobs in Spring, TX are:
What are popular job titles related to Patient Access Representative jobs in Spring, TX? For Patient Access Representative jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Patient Access Representative jobs in Spring, TX look for? The top searched job categories for Patient Access Representative jobs in Spring, TX are:
What cities near Spring, TX are hiring for Patient Access Representative jobs? Cities near Spring, TX with the most Patient Access Representative job openings:
Patient Access Representative jobs near you
Infographic showing various Patient Access Representative job openings in Spring, TX as of June 2026, with employment types broken down into 1% Locum Tenens, 83% Full Time, 8% Part Time, and 8% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $35,255 per year, or $16.9 per hour.
Patient Access Representative

Patient Access Representative

Wellspire Medical Group

Humble, TX • On-site

$14.50 - $18.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Patient Access Representative

The Patient Access Representative is the first point of contact for patients entering the clinic or calling for assistance. This role is responsible for greeting patients, collecting co-pays, scheduling appointments, confirming upcoming appointments, and managing no-show follow-ups. The Patient Access Representative must maintain a high level of accuracy and customer service while adhering to HIPAA and organizational policies.

Key Responsibilities
  • Greet all patients and visitors warmly and professionally.
  • Check-in patients accurately and promptly.
  • Collect and verify patient demographic and contact information.
  • Explain required forms and obtain necessary signatures.
  • Ensure patients are directed to appropriate clinical areas.
  • Schedule new and follow-up appointments per protocol.
  • Confirm upcoming appointments with patients via phone.
  • Follow up on no-show appointments and assist with rescheduling.
  • Answer multi-line phones and respond to inquiries or route calls appropriately.
  • Maintain knowledge of provider schedules and clinic workflows.
  • Scan and upload documents into the EHR system.
  • Maintain the accuracy of patient records and documentation.
  • Perform daily end-of-day reconciliation of appointments and co-pays.
  • Ensure waiting area is clean, organized, and compliant with safety protocols.
Qualifications

Education & Experience

High School diploma or equivalent required.

Bilingual Spanish preferred

1+ years of experience in a healthcare front desk or medical office role preferred.

Experience with electronic health records (EHR) systems preferred; E-Clinical Works

Skills & Competencies

Excellent customer service and communication skills.

Detail-oriented with strong organizational abilities.

Proficient in Microsoft Office (Word, Excel) and practice management systems.

Ability to multitask in a fast-paced clinical environment.

Knowledge of medical terminology and HIPAA regulations.

Work Environment

Work is performed in a front desk/clinical office setting. May involve sitting, standing, and walking for extended periods. Must be able to lift up to 15 pounds occasionally (e.g., files or office supplies).

Schedule & Compensation

Full-time position; occasional overtime may be required. Schedule: Monday thru Friday

Benefits
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance

Work Location: In person

Monday - Friday 7:30am - 4:30pm

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