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Patient Access Representative Jobs in Spring, TX

Patient Access Representative

Houston, TX ยท On-site

$16.50 - $21/hr

JOB TITLE: Patient Access Representative DEPARTMENT: Patient Access REPORTS TO: Patient Access Director FLSA STATUS: Non-Exempt (Part-Time) SUPERVISES STAFF: No BLOODBORNE PATHOGENS EXPOSURE:

Patient Access Representative

Cypress, TX ยท On-site

$14.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Patient Access Representative The Patient Access Representative is the first point of contact for patients entering the clinic or calling for assistance. This role is responsible for greeting ...

Patient Access Representative

Humble, TX ยท On-site

$14.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Patient Access Representative The Patient Access Representative serves as the first point of contact for patients and visitors, creating a welcoming, professional, and patient-centered experience ...

Patient Access Representative

Cypress, TX ยท On-site

$14.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Patient Access Representative is the first point of contact for patients entering the clinic or calling for assistance. This role is responsible for greeting patients, collecting co-pays ...

Patient Access Representative

Humble, TX ยท On-site

$16.50 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Patient Access Representative serves as the first point of contact for patients and visitors, creating a welcoming, professional, and patient-centered experience while ensuring the efficient ...

Patient Access Representative

Humble, TX ยท On-site

$14.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Patient Access Representative serves as the first point of contact for patients and visitors, creating a welcoming, professional, and patient-centered experience while ensuring the efficient ...

PATIENT ACCESS SPEC/COORD

Houston, TX ยท On-site

$16.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Patient Access Representative Opportunity West Oaks Hospital has provided psychiatric care to the Houston area and surrounding communities for over three decades. Our 176-bed acute care facility is ...

PATIENT ACCESS SPEC/COORD

Houston, TX ยท On-site

$16.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Patient Access Representative Opportunity West Oaks Hospital has provided psychiatric care to the Houston area and surrounding communities for over three decades. Our 176-bed acute care facility is ...

Patient Access Representative II

Spring, TX ยท On-site

$15.25 - $19.50/hr

... Patient Access customers). Completes thorough and accurate documentation. * Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards ...

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Patient Access Representative information

See Spring, TX salary details

$10

$16

$21

How much do patient access representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for patient access representative in Spring, TX is $16.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $18.85 per hour, depending on experience, location, and employer.

What are some common challenges faced by patient access representatives and how can they be addressed?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive information, and navigating complex insurance processes. To address these, strong organizational skills, attention to detail, and clear communication are essential. Collaborating closely with medical staff and insurance providers helps streamline workflows and ensures a positive patient experience. Regular training on healthcare regulations and technology systems also supports success in this role.

Is it hard to be a patient access representative?

Patient Access Representatives typically need strong communication and organizational skills to handle patient inquiries, insurance verification, and appointment scheduling. The role can be fast-paced and requires attention to detail, but it generally involves on-the-job training and does not require advanced degrees. Success in this position depends on familiarity with healthcare systems and customer service experience.

What is a patient access representative?

Patient Access Representatives are healthcare professionals responsible for managing patient admissions, registration, and scheduling appointments in medical facilities. They serve as the first point of contact for patients, collecting personal and insurance information, verifying coverage, and ensuring accurate data entry. Their role is essential for streamlining the patient intake process, improving service quality, and facilitating communication between patients, healthcare providers, and insurance companies.

What is the difference between Patient Access Representative vs Medical Secretary?

AspectPatient Access RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctors' offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, medical record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommonly used in medical offices for administrative support

Both roles involve administrative tasks in healthcare settings, but Patient Access Representatives focus more on patient registration and insurance, while Medical Secretaries handle scheduling and correspondence. Understanding these differences helps job seekers find the right fit in healthcare administration.

What does a patient access representative do?

A patient access representative is responsible for scheduling appointments, verifying patient insurance coverage, collecting payments, and ensuring accurate registration of patient information. They serve as the first point of contact for patients and often use electronic health record (EHR) systems to manage data efficiently.

What are the key skills and qualifications needed to thrive as a patient access representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, patient registration software, and insurance verification tools is essential. Excellent interpersonal skills, empathy, and the ability to handle stressful situations help you interact effectively with patients and healthcare teams. These skills ensure accurate patient information management, smooth admissions processes, and a positive patient experience.

What are the most commonly searched types of Patient Access Representative jobs in Spring, TX?

The most popular types of Patient Access Representative jobs in Spring, TX are:

What are popular job titles related to Patient Access Representative jobs in Spring, TX?

For Patient Access Representative jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Patient Access Representative jobs in Spring, TX look for?

The top searched job categories for Patient Access Representative jobs in Spring, TX are:

What cities near Spring, TX are hiring for Patient Access Representative jobs?

Cities near Spring, TX with the most Patient Access Representative job openings:

Infographic showing various Patient Access Representative job openings in Spring, TX as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $35,255 per year, or $16.9 per hour.

Patient Access Representative

AccessHealth

Houston, TX โ€ข On-site

$16.50 - $21/hr

Other

Re-posted 6 days ago


Job description

JOB TITLE: Patient Access Representative
DEPARTMENT: Patient Access
REPORTS TO: Patient Access Director
FLSA STATUS: Non-Exempt (Part-Time)
SUPERVISES STAFF: No
BLOODBORNE PATHOGENS EXPOSURE: Classification 1
JOB SUMMARY: The Patient Access Representative will be responsible for confirming demographic information, insurance verification, scheduling appointments, collecting payments and providing excellent customer service at all times. The Patient Access Representative will also be responsible for the management and efficiency of Provider schedules; working closely with clinical staff and ancillary departments within the healthcare center. The Patient Access Representative will lead the organization in building trust, comfort and rapport with patients and potential patients.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
  1. Schedules patient appointments and enters required information in the computer system in an accurate and timely manner.
  2. Obtains demographic, insurance and financial information from patient or guarantor. Enters information in computer system efficiently.
  3. Explains all required forms to the patient or guarantor and obtains the necessary signatures.
  4. Ensures medical necessity compliance by obtaining necessary data and communicating information to patient or guarantor.
  5. Protects the financial integrity of the facility by collecting patient liability, establishing payment arrangements, discussing payment options and screening for eligibility.
  6. Verifies insurance eligibility and benefits and ensures all notifications and authorizations are completed within the required timeframes.
  7. Posts payments in the computer system and generates the appropriate patient receipts.
  8. Monitor reviews and resolves patient account issues on assigned reports.
  9. Communicates in an effective and professional manner with Physicians, ancillary departments, nursing staff, physicians' office staff, insurance companies, as well as patients and their families (all Patient Access customers). Completes thorough and accurate documentation.
  10. Meeting metrics and completing reports as assigned.
  11. Participate in projects and meetings, and complete other tasks assigned by management.
SKILLS AND EXPERIENCE:
  1. One year of work experience in a medical setting, or three years of customer service/receptionist experience preferred.
  2. Must have excellent customer service skills demonstrating Strong verbal, written and communication skill along with active listening skills.
  3. Comfortable working in a fast-paced environment.
  4. Must have a strong work ethic and the ability to handle a variety of tasks.
  5. Demonstrates initiative and works cooperatively to identify and implement quality improvements.
  6. Demonstrates teamwork and respect for fellow staff, team members, patients, and community partners.
  7. Exercises problem-solving and conflict resolution skills when handling patient or staff complaints.
  8. Cultural sensitivity and demonstrated ability to work with diverse groups of people.
  9. Highly professional, personable and must share the organizations mission to patient care.
  10. Familiarity with office machines, such as computers, faxes, photocopiers.
  11. Knowledge of basic math, billing and insurance principals.
  12. Must be flexible to grow with the organization as well as the ability and willingness work alternative shifts and/ or weekends and travel to multiple locations as needed.
  13. Practices confidentiality and privacy protocols in accordance with clinic and HIPAA regulations.

EDUCATION/LICENSURE/CERTIFICATION QUALIFICATIONS:
MINIMUM JOB REQUIREMENTS/EDUCATION
1. High school diploma or GED certificate
2. Typing ability required.
3. Bilingual in Spanish Strongly Preferred.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
PHYSICAL DEMANDS:
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle and feel objects, tools and controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch and crawl; talk and hear; taste and smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK DEMANDS:
Work Environment:
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate.
Hours:
Employees will be assigned to a regular work schedule, which may include hours before 8:00 am, after 5:00 pm, and as determined by department needs and requirements.